# Arize — Managed agent observability and evals with an ELv2-licensed self-hosted Phoenix option.

> Source: The Agents Index — https://theagentsindex.com/arize (structured, researched, re-verified)

mixed: Arize pairs its managed AX platform with Phoenix, an ELv2-licensed self-hostable observability and evaluation product. It traces production agents, evaluates their behavior, and compares changes through experiments.

**Best for:** AI-native teams improving agents with production traces and evaluations

| Fact | Value |
| --- | --- |
| Website | https://arize.com/ |
| Category | LLM observability & tracing |
| Open source | Partly |
| Price | Free |
| Price source | https://arize.com/pricing/ |
| Price checked | 29 October 2026 |
| MCP server | Yes |
| API | Not stated |
| Self-host | Yes |
| Facts | 17 facts from 10 sources |
| Facts checked | 29 October 2026 |

Screenshot of Arize: https://theagentsindex.com/img/1920/screenshots/arize.webp, captured 1 November 2026

**What we checked**

- Pages last read: 29 October 2026
- Facts checked: 17 facts (From 10 sources)
- AI answers: Named in 0 of 151 (Our October check)

## What we checked on Arize

### How much it does unattended

**Agent permissions** · Yes — Self-hosted Phoenix has admin, member, and viewer roles with explicitly different mutation permissions.

> Users have one of three roles: `admin`, `member`, or `viewer`. Viewers have read-only access and cannot perform mutations.
> — https://arize.com/docs/phoenix/self-hosting/features/authentication · Authentication docs, User Management section, checked 29 October 2026

### Which models it runs on

**Model choice** · Yes — Phoenix is documented as model-, framework-, and language-agnostic, rather than tied to Arize inference.

> Phoenix works with any model, framework, or language. No lock-in.
> — https://arize.com/phoenix/ · Own your AI Stack, Vendor Agnostic section, checked 29 October 2026

### Whose machine it runs on

**Self-hosted** · Yes — Phoenix can run locally, in containers, or on customer infrastructure; AX Enterprise also offers self-hosting.

> Run Phoenix locally, in a container, or on your own infrastructure
> — https://arize.com/docs/phoenix/get-started · Start Phoenix introduction, checked 29 October 2026

**Open source** · Partly — Phoenix is the vendor's ELv2-licensed OSS core, while AX is presented separately as a managed platform.

> ELv2 licensed. 10k+ GitHub stars. Built in the open with contributions from teams building production agents.
> — https://arize.com/phoenix/ · Own your AI Stack, OSS Community section, checked 29 October 2026

### Building with it

**SDK languages** · Yes — Phoenix's documented local runtime is a Python package; no other SDK language is established here.

> Phoenix is a Python package
> — https://arize.com/docs/phoenix/get-started · Run Phoenix, Local section, checked 29 October 2026

**Tracing and evals** · Yes — AX records run inputs, outputs, tools, and costs, then supports evaluation and controlled experiments.

> Arize records each run: inputs, outputs, tools, and costs.
> — https://arize.com/docs/ax/ · The Arize AX workflow, Instrument section, checked 29 October 2026

### What it costs to run

**How it meters** · Yes — The entry paid AX Pro plan is a flat monthly platform fee with included span and issue limits.

> $50 per month
> — https://arize.com/pricing/ · AX Pro plan card, price, checked 29 October 2026

**Free tier** · Yes — AX Free is a standing no-credit-card plan, so an individual can begin without a sales call.

> No credit card required
> — https://arize.com/pricing/ · AX Free plan card, checked 29 October 2026

**MCP server** · Yes — Phoenix includes a beta remote MCP server that lets compatible clients query and act on live data.

> The Remote MCP Server (beta) is built into Phoenix at `/mcp`
> — https://arize.com/docs/phoenix/integrations/mcp · MCP Server docs, introductory paragraph, checked 29 October 2026

### Buying it for a team

**A company can buy it** · Yes — The pricing page explicitly offers a plan for AI-native teams and an Enterprise plan for scaled team use.

> For AI-native teams
> — https://arize.com/pricing/ · AX Pro plan card, audience label, checked 29 October 2026

**Seat model** · No — Arize does not price AX by seat: every published tier lists an unlimited number of users.

> Users Unlimited
> — https://arize.com/pricing/ · Plan cards, Users allowance, checked 29 October 2026

**Audit log** · Partly — Audit logs are listed for AX Enterprise only, and are not included on Free or Pro tiers.

> Audit logs | — | — | ✓
> — https://arize.com/docs/ax/security-and-settings/pricing-and-usage · Security comparison table, Audit logs row, checked 29 October 2026

**Single sign-on** · Partly — Enterprise SSO is available only with AX Enterprise; the published Free and Pro columns do not include it.

> Enterprise SSO | — | — | ✓
> — https://arize.com/docs/ax/security-and-settings/pricing-and-usage · Security comparison table, Enterprise SSO row, checked 29 October 2026

### What happens to your code

**Opt out of training** · Yes — Arize says inputs to its AI-powered features are not used to train models without separate consent.

> We do not use your inputs to AI-powered features to train our models unless you separately consent to such use.
> — https://arize.com/privacy-policy/ · Privacy Policy, Artificial Intelligence section, checked 29 October 2026

**Data residency** · Yes — AX plans list US, EU, and Canadian data regions, with a vendor announcement of EU residency for all users.

> Data region | US or EU or CA | US or EU or CA | US or EU or CA
> — https://arize.com/docs/ax/security-and-settings/pricing-and-usage · Security comparison table, Data region row, checked 29 October 2026

**Getting out** · Yes — Phoenix provides a client method to retrieve spans and associated annotations into dataframes for downstream use.

> The Phoenix client provides useful ways to pull down spans and their associated annotations.
> — https://arize.com/docs/phoenix/tracing/how-to-tracing/importing-and-exporting-traces/exporting-annotated-spans · Exporting Annotated Spans introduction, checked 29 October 2026

**Certifications** · Yes — Arize's Trust Center declares SOC 2, ISO 27001, GDPR, HIPAA, and PCI DSS compliance or certification.

> SOC ll Compliant PCI DSS Compliant ISO/IEC 27001 Certified GDPR Compliant HIPAA Compliant
> — https://arize.com/trust-center/ · Trust Center, certifications badges, checked 29 October 2026

## Arize price and terms

**Terms**

- Free plan: Yes — AX Free includes 10 issues, 25k spans, and 1 GB per month — no credit card required.

**What needs a higher plan**

- AX Enterprise: Audit log, Single sign-on

## For AI agents

- MCP server: Yes

Pricing page as we captured it: https://theagentsindex.com/img/1920/screenshots/arize/pricing.webp, captured 1 November 2026

Read on https://arize.com/pricing/, 29 October 2026.

## Arize alternatives

- [Langfuse](https://theagentsindex.com/langfuse) · Free plan, then $29 a month: Open-source, self-hostable tracing and evaluation platform for LLM applications.

It publishes a price.

[1 alternative](https://theagentsindex.com/arize/alternatives/)

## Questions about Arize

### How much does Arize cost?

Arize is free to use. From arize.com/pricing, checked 29 October 2026.

### Does Arize have an API or an MCP server?

It has an MCP server.

### Is Arize open source, and can you host it yourself?

Part of it is open source. You can host it yourself.

### What have we checked on Arize?

17 facts, under these headings: How much it does unattended, which models it runs on, whose machine it runs on, building with it, what it costs to run, buying it for a team, what happens to your code.

### How do we check Arize?

We hold 17 facts on Arize, quoted from 10 pages. Facts and price last checked 29 October 2026.

How we check every listing: https://theagentsindex.com/methodology/

## Sources and changes

Last changed 1 November 2026

**Sources on arize.com** (10)

- https://arize.com/pricing/, read 29 October 2026
- https://arize.com/docs/ax/security-and-settings/pricing-and-usage, read 29 October 2026
- https://arize.com/docs/phoenix/get-started, read 29 October 2026
- https://arize.com/phoenix/, read 29 October 2026
- https://arize.com/docs/ax/, read 29 October 2026
- https://arize.com/docs/phoenix/integrations/mcp, read 29 October 2026
- https://arize.com/docs/phoenix/self-hosting/features/authentication, read 29 October 2026
- https://arize.com/docs/phoenix/tracing/how-to-tracing/importing-and-exporting-traces/exporting-annotated-spans, read 29 October 2026
- https://arize.com/privacy-policy/, read 29 October 2026
- https://arize.com/trust-center/, read 29 October 2026

## Is this yours?

AI assistants like ChatGPT and Claude opened The Agents Index pages 2,746 times in September. Claim Arize: https://theagentsindex.com/claim/arize

Report an error if a fact is wrong: hello@theagentsindex.com, subject "Report an error: Arize (arize)".
