# Botsify — White-label platform for building prompt-based AI chat and voice agents that agencies resell under their own brand.

> Source: The Agents Index — https://theagentsindex.com/botsify (structured, researched, re-verified)
> Facts last verified: 2026-09-13

Botsify is a prompt-based platform for building AI chat and voice agents without code, aimed at agencies that resell them under their own brand and domain. Its team also builds and runs agents for businesses that would rather not operate the software.

| Fact | Value |
| --- | --- |
| Website | https://botsify.com |
| Price | from $149/month billed monthly, $124.17/month billed annually |
| Free trial | Partly |

100 free usage credits granted at registration, after which the saved payment method is charged automatically; the wider free access is a demo account with 'unrestricted access to all features for a limited time'. No standing $0 plan is published on either pricing tab.

## What it does

**Writes code** · No — The product's output is prompt-built chatbots and agents; nothing on the site describes authoring source code.

> Create intelligent chatbots with simple prompts, without coding
> — https://botsify.com/ai-agent-builder · Hero, sub-heading under the AI Agent Builder title

**Debugs and fixes** · No — Nothing in the described scope diagnoses or fixes software failures; the listed agent jobs are support, scheduling, CRM and follow-up tasks.

> Agents can replace repetitive roles like: • Answering support tickets • Scheduling meetings • Updating your CRM • Following up with leads • Handling refunds or returns
> — https://botsify.com/ai-agents · FAQ, "What kind of tasks can an agent handle?"

**Writes tests** · No — No test generation anywhere in the product scope; the platform's output is deployed conversational agents.

> Managed prompt-first AI agent platform (interaction + task + voice).
> — https://botsify.com/alternatives/botsify-vs-crewai · Platform comparison table, Core Type row, Botsify column

**Reviews code** · No — No diff or code-review capability is described; the vendor positions the product against workflow builders, not against code tools.

> Managed prompt-first AI agent platform (interaction + task automation).
> — https://botsify.com/alternatives/botsify-vs-n8n · Platform comparison table, Core Type row, Botsify column

**Whole-codebase work** · No — Agents are grounded in documents, web search and connected apps. No repository ingestion or migration is offered.

> 🔥 Integrate Documents & Web Search
> — https://botsify.com/pricing/done-for-you-agent · Done-for-You plan card, feature list

**Ships it** · No — Deployment means publishing an agent onto channels; no code artefact, commit or release is described.

> Native deployment options with zero custom infrastructure work.
> — https://botsify.com/alternatives/botsify-vs-crewai · Platform Comparison table, Deployment row, Botsify column

**Done-for-you service** · Yes — Alongside the self-operated platform the vendor sells a Done-For-You engagement where its own team scopes, builds, deploys and then keeps optimising the agent for you.

> From strategy to deployment, our team designs, builds, and launches AI agents tailored to your workflows.
> — https://botsify.com/done-for-you-ai-agents · Hero subheading under 'We build AI agents for your business automations, end to end'

## How much it does unattended

**Runs autonomously** · Yes — Agents run unattended: bulk outbound calling from an uploaded CSV, plus scheduled and background agents on the plan, with escalation to a human live-chat operator when needed.

> Simply upload a CSV file, customize your campaign message, and let your AI Agent handle hundreds of outbound calls automatically.
> — https://botsify.com/voiceai · 'Run Bulk Calling Campaigns' feature section

**Multi-agent** · Partly — You can create unlimited agents on one account, but the vendor's own comparison against CrewAI concedes it does little role-based orchestration, so several agents cooperating on a single task is not a published capability.

> Less emphasis on deep multi-agent role orchestration.
> — https://botsify.com/alternatives/botsify-vs-crewai · Platform comparison table, 'Potential Drawbacks' row, Botsify column

**Agent permissions** · Partly — Access is scoped by explicit authorisation of APIs and documents and can be withdrawn at any time, but no approval prompts, action allowlists or human-confirmation steps are documented before an agent acts.

> Agents only access the APIs and documents you authorize, and you can revoke permissions anytime.
> — https://botsify.com/ai-agents · FAQ, 'How secure is my data ?'

## Which models it runs on

**GPT** · Yes — OpenAI is the one model provider the vendor names, and bringing your own OpenAI key is the published route to uncapped message volume beyond the monthly credit allowance.

> You can bring your own Open AI key and make number of chats unlimited, we give you quota of 30,000 AI Credits each month.
> — https://botsify.com/ai-agents · FAQ, 'How is pricing structured ?'

**Model choice** · Partly — Choice arrives through bring-your-own-key rather than a published picker: the agency page claims support for all LLMs with your own API key, but no selectable model list or default model is documented.

> Custom branding, unlimited workspaces, partner support, bring your own API Key and support all LLMs.
> — https://botsify.com/pricing/whitelabel-ai-agents · 'Your Branded AI Platform for Clients' block beneath the Agency Plan card

_Not established: Claude, Open models_

## Where you use it

**In your editor** · No — The vendor enumerates where agents run: messaging channels, the web widget, CRMs and MCP hosts. No IDE or editor appears in that list.

> Agents are portable. You can run them on WhatsApp, Messenger, Slack, your website, CRM, or even bundle them as MCPs inside other AI systems like Claude or ChatGPT.
> — https://botsify.com/ · FAQ, 'Where can I deploy my agents?'

**On the command line** · Partly — The comparison table claims terminal-UI support, but no CLI is documented in the API docs or on any product page.

> Built-in analytics, dedicated success support, terminal-UI support.
> — https://botsify.com/alternatives/botsify-vs-crewai · Platform Comparison table, Included Features row, Botsify column

**In your pipeline** · No — No pull-request or CI surface; integrations are business apps reached over MCP and webhooks.

> Connect instantly with CRMs, calendars, spreadsheets, and APIs via Model Context Protocol (MCP) without a single line of code.
> — https://botsify.com/features · Get Benefits section, "5,000+ Integrations"

**In a browser** · Yes — Everything is done in a hosted dashboard at agentic.botsify.com, which for agencies becomes a multi-client operator view of every agent, client and revenue stream under their own domain.

> See all agents, all clients, all revenue in one view
> — https://botsify.com/whitelabel-chatbot-platform · '04 · SCALE' section, 'Operator dashboard' bullet

## Whose machine it runs on

**Self-hosted** · No — Botsify positions itself against self-hostable rivals as the fully managed option, and no on-premise, private-cloud or bring-your-own-infrastructure deployment appears on any tier or page.

> Fully managed hosting and infrastructure.
> — https://botsify.com/alternatives/botsify-vs-zapier · Platform comparison table, 'Deployment & Hosting' row, Botsify column

**Open source** · No — The service is licensed, not sold, and the terms explicitly forbid reverse engineering, repackaging or modifying it; no repository or source distribution is offered.

> No license is granted herein to resell, create derivative works, reverse engineer, repackage, or modify the Services.
> — https://botsify.com/terms-and-conditions · Section 3.1, No Ownership Rights

## What it costs to run

**How it meters** · Yes — Metering is per message expressed as credits, with a fixed monthly allowance, separate voice minutes, and a per-client seat charge on top for agencies beyond the five included.

> 30,000 Credits per month (1 credit = 1 message)
> — https://botsify.com/pricing/done-for-you-agent · Done-for-You Agent Pricing card, plan feature list

**Free tier** · Partly — You can register and get a hundred credits without a call, but that is a one-off grant that flips to automatic card billing once spent, and the fuller free access is a time-limited demo account.

> Upon registration, you receive 100 free usage credits, once these credits are fully used, you authorize Botsify to automatically charge your saved payment method for continued usage
> — https://botsify.com/terms-and-conditions · Section 4.5, Free Credits & Automatic Billing

**API access** · Yes — The terms commit the vendor to providing an API alongside the web interface, and a public Postman collection at api.botsify.com documents bot API keys and message endpoints.

> Botsify shall provide you with a web interface and an API protocol based on an interface necessary to use the Services
> — https://botsify.com/terms-and-conditions · Section 2.2, Delivery

**MCP server** · Yes — MCP runs both ways: agents consume MCP integrations to reach connected apps, and a finished agent can itself be exposed as an MCP server that another AI system calls.

> You can run them on WhatsApp, Messenger, Slack, your website, CRM, or even bundle them as MCPs inside other AI systems like Claude or ChatGPT.
> — https://botsify.com/ai-agents · FAQ, 'Where can I deploy my agents ?'

**Bring your own key** · Yes — Supplying your own model key is the published escape from the credit ceiling, and white-label agencies can mark that inference cost up when billing their own clients.

> Unlimited Credits (via BYOK)
> — https://botsify.com/pricing/done-for-you-agent · Done-for-You Agent Pricing card, plan feature list

## Buying it for a team

**A company can buy it** · Yes — The product is sold to businesses rather than individuals, with an agency tier priced per year that includes a block of client accounts and reselling rights.

> Our agency pricing starts at $1990/year for 5 clients.
> — https://botsify.com/ai-agents · FAQ, 'How is pricing structured ?'

**Seat model** · Yes — Seats are counted as client accounts, not staff logins: five are bundled into the agency tier and each further client adds a fixed monthly charge, with no published ceiling.

> You recover this price with just 2 sales and each additional client costs seat costs you $25/month extra.
> — https://botsify.com/ai-agents · FAQ, 'How is pricing structured ?'

**Pooled budget** · Partly — One monthly credit allowance sits at account level and covers unlimited agents plus the included client seats, but the vendor publishes no per-client or per-agent sub-limit for dividing it.

> Unlimited AI Agents
> — https://botsify.com/pricing/whitelabel-ai-agents · Agency Plan feature list, above the '30,000 Credits per month' row

**Admin controls** · Partly — An operator gets tenant isolation between client workspaces and usage-based billing controls to cap spend, but no policy engine constraining which actions or tools an agent may use is documented.

> Every client fully isolated, data, agents, billing
> — https://botsify.com/whitelabel-chatbot-platform · '04 · SCALE' section, 'Multi-tenant from day one' bullet

_Not established: Audit log, Single sign-on_

## What happens to your code

**Opt out of training** · No — The terms take an irrevocable licence to analyse and derive from customer submissions in aggregate, anonymised form, and offer no setting or clause letting a customer withhold their data.

> you agree that Botsify is expressly and irrevocably authorized to utilize, analyze, modify, reproduce, publish, share, create derivative works of, or otherwise exercise all rights in your Submissions
> — https://botsify.com/terms-and-conditions · Section 3.4, Submissions

**Getting out** · Partly — Self-serve deletion is documented down to the button in account settings, but no bulk export is described, unused subscription time is explicitly non-refundable and data may be erased on termination.

> No refunds will be given for any unused Services or any early termination of the Subscription Period.
> — https://botsify.com/terms-and-conditions · Section 1.2, Limited License Service

**Certifications** · Partly — GDPR compliance is claimed on the privacy and GDPR pages and the FAQ claims AES-256 encrypted storage, but no SOC 2, ISO 27001 or third-party audit report is published anywhere on the site.

> Botsify is fully GDPR Complaint and clearly lists the way we use your data.
> — https://botsify.com/privacy-policy · Section 6, Data Usage & Protection

_Not established: Data residency_

## Provenance

1 of 19 sources behind the facts above are independent of the vendor.

## Coverage elsewhere

Pages about this product that the vendor does not control. The label states how independent each one is.

| Source | Kind | Read |
| --- | --- | --- |
| tracxn.com | Independent source | 2026-07-27 |
| getlatka.com | Independent source | 2026-07-27 |
| g2.com | Review platform | 2026-07-27 |
| capterra.com | Review platform | 2026-07-27 |
| trustpilot.com | Review platform | 2026-07-27 |

## What changed

- 2026-09-13 — Capabilities · Commercial terms · Free tier
- 2026-09-02 — Capabilities · Commercial terms · Free tier
- 2026-08-31 — Capabilities · Commercial terms · Free tier · Price
- 2026-08-22 — Alternatives · Crunchbase link · LinkedIn link · One-liner · Summary
- 2026-08-19 — Summary

## Correcting this record

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