# Glean — Enterprise "Work AI" platform — permission-aware search across 100+ systems, an AI assistant and a no-code agent builder, all grounded in one Knowledge Graph. $7.2B valuation, June 2025.

> Source: The Agents Index — https://theagentsindex.com/glean (structured, researched, re-verified)
> Facts last verified: 2026-07-27

Glean is an enterprise "Work AI" platform — permission-aware search and AI agents grounded in a company's own knowledge, not just a chatbot bolted onto one app. It indexes 100+ connected workplace systems (Slack, Confluence, Jira, Salesforce, GitHub, Notion and more) into a single Knowledge Graph that respects each user's existing access permissions, then lets employees search, chat and build no-code agents on top of it. Founded in 2019 by Arvind Jain (a former Google distinguished engineer and Rubrik co-founder) alongside Vishwanath T R, Tony Gentilcore and Piyush Prahladka, and headquartered in Palo Alto, California, Glean has raised over $765M across six rounds, reaching a $7.2B valuation in June 2025 — one of the best-funded independent platforms in this index.

| Fact | Value |
| --- | --- |
| Website | https://www.glean.com |
| Pricing | Custom |
| API | Yes |
| Best for | Large and mid-market enterprises whose biggest AI-agent blocker is fragmented, permission-sensitive knowledge scattered across 100+ internal tools, and who want employees building department-specific agents on that indexed knowledge without writing code. |
| Not for | Small teams or budget-conscious buyers who want transparent self-serve pricing (Glean is entirely sales-gated with a six-figure typical deal size), or anyone who wants a single-purpose customer-facing support agent (Sierra, Decagon, Intercom Fin) or a pure workflow-automation canvas (n8n, Dify) rather than a company-wide knowledge-and-agent layer. |

## Pricing

| Tier | Price |
| --- | --- |
| Enterprise (custom) | Custom |

## Verdict

Glean is the search-first entry in this index's agent-platforms category — its Knowledge Graph and permission-aware indexing across 100+ workplace systems come before agent-building, not after, which is a genuinely different foundation from Moveworks' ticket-resolution focus, n8n/Dify's workflow-canvas approach, or Lindy/Relevance AI's consumer-facing no-code builders. That foundation is backed by real scale: a $7.2B valuation (June 2025), over $765M raised across six rounds, $100M in annual recurring revenue by February 2025, and Fortune-500-grade customers (Booking.com, Zillow, Ericsson) each running thousands of internally-built agents. It also ships MCP support in both directions today — a shipped capability Moveworks' own blog admits is still just "planned." The honest catches: Glean publishes no price list at all (Vendr's buyer-data aggregation puts the median deal at $98,890/year across 174 tracked purchases, with typical enterprise minimums around 100–250 seats), G2 reviewers flag it as genuinely expensive with a mandatory support fee near 10% of contract value on top, and its chat still produces occasional hallucinations like any LLM-backed assistant. Pick Glean if your agent strategy starts with "can it find and reason over everything we already know" rather than "can it automate this one workflow"; look at Dify or n8n instead if you want self-hosted, budget-transparent workflow automation, or Moveworks if IT/HR ticket deflection specifically is the job.

## How it works

1. Glean connects to and indexes 100+ workplace systems (Slack, Confluence, Jira, Salesforce, GitHub, Notion and more) into a single Knowledge Graph.
2. Every search result, chat answer or agent action is scoped live to the requesting user's existing permissions in each source system — nothing is exposed that user couldn't already see.
3. Employees search or chat with Glean Assistant directly, or use the no-code Glean Agents builder to turn a natural-language instruction into a reusable, department-specific agent.
4. Via MCP, the same permission-aware knowledge can flow both ways: external AI tools (Cursor, Claude Desktop) pull Glean's knowledge in through its MCP server, or Glean itself invokes third-party tools (Notion, Asana, GitHub) through its MCP host.

## Who it's for

- Enterprise IT and knowledge-management teams consolidating search across 100+ fragmented SaaS tools
- Department leads who want employees building their own no-code agents without engineering support
- Developers who want live, permission-aware company context inside tools like Cursor, VS Code or Claude Desktop via MCP
- Security and compliance teams that specifically need an AI-management certification (ISO/IEC 42001) alongside SOC 2 and ISO 27001

## Strengths and weaknesses

- ✓ Permission-aware search across 100+ connected workplace systems is the product's foundation, not an add-on — every other surface (chat, agents, MCP) reads from the same access-controlled Knowledge Graph.
- ✓ Ships genuinely two-directional MCP support today (both an MCP server and an MCP host with 17+ preloaded connectors) — a shipped capability where this category's closest comparator, Moveworks, only has one "in development."
- ✓ Backed by serious scale and validation: a $7.2B valuation (June 2025 Series F), over $765M raised across six rounds, and $100M ARR reached by February 2025.
- ✓ An AI-management-specific certification (ISO/IEC 42001:2023) on top of SOC 2 Type II, ISO/IEC 27001, HIPAA and GDPR — a deeper compliance bar than most agent-platforms rivals in this index publish.
- ✗ No public pricing anywhere; independent buyer-data aggregation (174 tracked Vendr purchases) puts the median deal at $98,890/year, ranging from $29,880 to $208,897, with typical enterprise minimums around 100–250 seats.
- ✗ G2 reviewers consistently flag Glean as expensive relative to competitors, and report a support fee of roughly 10% of annual contract value as effectively mandatory on top of the base subscription.
- ✗ Reviewers also describe a real, if secondary, rough edge: chat answers still occasionally hallucinate like any LLM-backed assistant, the UI can feel unintuitive, and Glean requires its own separate login even when a user is already authenticated in a connected app.
- ✗ Not a knowledge-creation tool — Glean indexes and searches existing content but has no built-in way to author documents or take structured notes, unlike a workspace product.
- ⚠ Sales-led enterprise-only — no self-serve signup or published pricing at any deployment size.
- ⚠ A search-and-agents layer, not a document-authoring or note-taking workspace in its own right.

## Key features

- **Permission-aware Enterprise Search** — Indexes 100+ connected workplace systems (Slack, Confluence, Jira, Salesforce, GitHub, Notion and more) and scopes every result to what the requesting user is already authorized to see.
- **Knowledge Graph** — The underlying permission-aware index every other Glean surface (search, chat, agents) reads from — kept in sync as source systems change.
- **Glean Assistant** — A chat interface for summarizing and reasoning over indexed company knowledge, answering plain-language questions with cited sources.
- **Glean Agents** — A no-code, natural-language agent builder — Zillow has built 3,400+ internal agents this way, Ericsson 2,700+.
- **MCP server + MCP host** — Ships MCP support in both directions: exposes Glean's own search/chat/knowledge graph to external AI tools (Cursor, VS Code, Claude Desktop, ChatGPT) as a server, and connects 17+ preloaded remote MCP servers (Notion, Asana, GitHub and more) as a host.
- **AI-specific compliance stack** — ISO/IEC 42001:2023 (AI management systems) alongside SOC 2 Type II, ISO/IEC 27001, HIPAA and GDPR.

## Use cases

- **Cross-system knowledge search** — An employee asks a plain-language question and gets a permission-scoped answer pulled from whichever of 100+ connected systems actually holds it, instead of searching each tool by hand.
- **Department-specific agent building** — A non-technical team builds a no-code agent grounded in the company's indexed knowledge for a recurring task — the pattern Zillow (3,400+ agents) and Ericsson (2,700+ agents) both run at scale.
- **Bringing enterprise context into an external AI tool** — A developer working in Cursor or Claude Desktop pulls live, permission-aware company knowledge into that tool via Glean's MCP server, instead of switching context to a separate search tab.

## Integrations

Slack, Microsoft Teams · Confluence, Jira, Notion · Salesforce, HubSpot, Intercom · GitHub, Linear, Atlassian Rovo · Box, Canva, ClickUp, Monday, Asana · MCP server (exposes Glean to Cursor, VS Code, Claude Desktop, ChatGPT) · MCP host (17+ preloaded remote MCP servers)

## Sources

- https://www.glean.com
- https://developers.glean.com/client/overview/
- https://docs.glean.com/administration/llms
- https://docs.glean.com/administration/platform/mcp/about
- https://developers.glean.com/guides/mcp
- https://www.glean.com/security
- https://en.wikipedia.org/wiki/Glean_Technologies
- https://www.glean.com/press/glean-raises-150m-series-f-at-7-2b-valuation-to-accelerate-enterprise-ai-agent-innovation-globally
- https://www.vendr.com/marketplace/glean
- https://www.g2.com/products/glean-technologies-glean/reviews