# Moveworks — Enterprise AI assistant and low-code agent platform for employee search and task automation. > Source: The Agents Index — https://theagentsindex.com/moveworks (structured, researched, re-verified) > Facts last verified: 2026-09-20 Moveworks is an enterprise AI assistant platform that answers employee questions and completes tasks across business applications from Slack, Teams and web surfaces. Its Agent Studio is a low-code environment for building, governing and deploying conversational and ambient AI agents. | Fact | Value | | --- | --- | | Website | https://www.moveworks.com | | Price | Connect with a Moveworks expert to request a custom quote and discuss: An ROI assessment and business value for your organization | | Free tier | No | No free or trial tier is offered; the only entry points are a demo request and a sales quote. ## What it does **Writes code** · Partly — It writes throwaway Python inside a sandbox to compute answers over plugin data, not application source code, and only a subset of Python is available. > The Code Interpreter Plugin can write code to analyze data related to a user's request and provide accurate & verifiable calculation. > — https://docs.moveworks.com/ai-assistant/capabilities/code-interpreter · Code Interpreter, Overview section **Debugs and fixes** · Partly — It diagnoses misconfigurations in the agents you build in Agent Studio, not failures in your own codebase. > Agent Architect helps you review your builds, resolve misconfigurations and performance gaps, and iterate until every agent is reliable, compliant, and ready to deploy > — https://www.moveworks.com/us/en/platform/ai-agent-builder · Agent Architect section, 'Move fast and break nothing' **Reviews code** · Partly — It reviews agent builds it helped assemble, not a diff written by another engineer. > Validate your agents end-to-end and catch issues before they reach production. > — https://www.moveworks.com/us/en/platform/ai-agent-builder · Agent Architect section, 'Move fast and break nothing' **Ships it** · Partly — It deploys the AI agents built in Agent Studio, including promotion between instances; it ships no application code. > A purpose-built, low-code workspace to create, configure, and deploy proactive and responsive AI agents at the speed of business, complete with validations, logging, and role-based access. > — https://www.moveworks.com/us/en/platform/ai-agent-builder · Agentic IDE section, 'Build, test, and manage AI agents, all in one place' **Done-for-you service** · Partly — You run the software yourself, but Moveworks sells Forward Deployed Engineer engagements that do the implementation and custom builds for you under a statement of work. > Engage our PS team of Forward Deployed Engineers (FDE) and Engagement Managers when you need technical resources for complex deployments, or strategic expansions of your Moveworks platform. > — https://docs.moveworks.com/ai-assistant/getting-started/professional-services/moveworks-professional-services-scope · Moveworks Professional Services Scope, Overview ## How much it does unattended **Runs autonomously** · Yes — Ambient agents run in the background on webhook or schedule triggers, monitoring and acting without anyone prompting them first. > Deploy ambient agents that run in the background — monitoring, triaging, and acting without a prompt. > — https://www.moveworks.com/us/en/platform/ai-agent-builder · One platform for every kind of agent section **Multi-agent** · Yes — The reasoning engine selects and chains multiple plugins in one conversation, and ambient agents can hand work to conversational agents on the same platform. > These agentic frameworks are interoperable on the Moveworks platform, so you can build experiences that span multiple patterns. > — https://docs.moveworks.com/agent-studio/overview · Agentic Frameworks section **Agent permissions** · Yes — Policy validators enforce rules deterministically before an action runs, and a native approvals engine can require sequential, parallel or conditional human sign-off. > Enforces rules deterministically, not through prompts. Validates policy compliance before any action executes. > — https://www.moveworks.com/us/en/developers · Policy Validator fix block ## Which models it runs on **Claude** · No — The published LLM Action model reference lists only OpenAI GPT models on OpenAI Direct and Azure OpenAI; no Anthropic model appears in any environment column. > In Azure Government IL4 and IL5 environments, LLM Actions support only these models: gpt-4.1, gpt-4.1-mini, gpt-5.6-sol, gpt-5.6-terra, gpt-5.6-luna > — https://docs.moveworks.com/agent-studio/actions/llm-actions · Model Reference, Azure Government IL4/IL5 list and the Models Outside IL4/IL5 table **GPT** · Yes — GPT models are the foundation models behind reasoning and are the only family selectable in LLM Actions, with gpt-5.4-mini as the default. > Specifies the LLM model to use. Choose a model from the Model Reference for your environment. Outside IL4/IL5, the default is gpt-5.4-mini. > — https://docs.moveworks.com/agent-studio/actions/llm-actions · generate_text_action input parameters, model row **Open models** · No — No open-weight model is selectable: every model in the Model Reference is a proprietary OpenAI model served through OpenAI Direct or Azure OpenAI. > Specifies the LLM model to use. See the Model Reference for available options. Defaults to gpt-5.4-mini > — https://docs.moveworks.com/agent-studio/actions/llm-actions · LLM Actions > Model Reference table — Model column lists gpt-4o, gpt-4.1, gpt-5 through gpt-5.5, o1, o3 and o4-mini only; provider columns are OpenAI Direct and Azure OpenAI **Model choice** · Partly — Builders may name a model per LLM Action from a fixed list, but the assistant's core routing is Moveworks' own gateway choosing the model, and org provider settings can narrow the list. > we have built an LLM Gateway, a single egress point that dynamically routes requests from other internal Moveworks services to the best machine learning model for the task > — https://docs.moveworks.com/agent-studio/agentic-ai/ll-ms-sl-ms · Redundancy section ## Where you use it **In your editor** · No — The vendor's supported-surface list covers chat platforms and an embedded web widget only; Agent Studio's low-code IDE is a browser workspace, not an editor extension. > The following surfaces / chat platforms are supported for deploying the Moveworks AI Assistant: 1. Slack 2. Microsoft Teams 3. Google Chat 4. Webex 5. Zoom Chat 6. Embedded AI Assistant > — https://docs.moveworks.com/ai-assistant/chat-platform-experiences/overview · Supported Surfaces list **On the command line** · No — No terminal client appears in the supported surface inventory or the developer hub; building and running happens in the browser and in chat. > The following surfaces / chat platforms are supported for deploying the Moveworks AI Assistant: 1. Slack 2. Microsoft Teams 3. Google Chat 4. Webex 5. Zoom Chat 6. Embedded AI Assistant > — https://docs.moveworks.com/ai-assistant/chat-platform-experiences/overview · Supported Surfaces list **In your pipeline** · Partly — It reacts to external systems through webhook and scheduled triggers, including a documented GitHub webhook, but it does not act on pull requests as a CI participant. > Webhooks Triggers > — https://docs.moveworks.com/agent-studio/system-triggers/webhook-triggers · System Triggers, Webhook Triggers documentation page heading **In a browser** · Yes — There is a hosted web assistant plus an embeddable widget for intranets, ServiceNow portals, SharePoint and Google Sites. > AI that works where employees do — chat, browsers, intranets, service portals, etc. and speaks their language fluently. > — https://www.moveworks.com/ · Six reasons why customers rely on Moveworks, Omnichannel and multilingual ## Whose machine it runs on **Self-hosted** · No — The platform runs only in Moveworks' AWS tenancy; the On-Prem Agent is a connectivity component for reaching internal systems, not a self-hosted deployment of the product. > AWS is Moveworks' cloud hosting provider. All customer data remains in its region and is never transferred elsewhere. > — https://www.moveworks.com/us/en/platform/security · Enterprise-grade security and privacy, AWS hosting block **Open source** · No — Nothing in the vendor's developer material offers source code; the platform is a hosted commercial product with docs, marketplace templates and sample configurations only. > AWS is Moveworks' cloud hosting provider. All customer data remains in its region and is never transferred elsewhere. > — https://www.moveworks.com/us/en/platform/security · Enterprise-grade security and privacy, AWS hosting block ## What it costs to run **How it meters** · Partly — The one published figure meters per user per year on a 12-month contract; moveworks.com names no unit at all and routes buyers to a custom quote. > 1,000-2,500 users | Price per user per year | $150.00 > — https://aws.amazon.com/marketplace/pp/prodview-ug6tevy5i3tiu · Pricing > 12-month contract (1) table, single dimension row; listing sold by Moveworks **Free tier** · No — There is no free plan or self-serve sign-up: every route on the site leads to a demo request or a sales conversation for a custom quote. > Connect with a Moveworks expert to request a custom quote and discuss: > — https://www.moveworks.com/us/en/pricing · Moveworks Pricing page, lead paragraph above the form **API access** · Yes — Documented REST APIs cover events, conversations and analytics data, authenticated with bearer tokens against a per-data-centre base URL. > Moveworks provides REST APIs to integrate AI-powered automation into your applications and workflows. > — https://docs.moveworks.com/api-reference/overview · API Reference, opening paragraph **MCP server** · Partly — MCP Workspace lets admins connect remote MCP servers so the assistant can call their tools, but it is limited-availability, server-level only, and local servers are unsupported. > MCP Workspace is available to a limited set of customers. Moveworks is validating the experience and gathering feedback, so capabilities and limits may change. > — https://docs.moveworks.com/agent-studio/mcp-workspace/overview · Controlled Availability callout at the top **Bring your own key** · Partly — You cannot bring your own inference for the reasoning engine, but a plugin can call an external LLM API with your own credentials held in a connector. > Set up an HTTP action to call the external agent's API. Here's an example using the Anthropic API: > — https://docs.moveworks.com/agent-studio/cookbooks/connect-to-other-ai-agents-applications · Connect to other AI Agents & Applications > Example 1 > Set up an HTTP action ## Buying it for a team **A company can buy it** · Yes — It is sold only to organisations: enterprise-wide deployment, a sales-led quote, and customer references at Fortune 500 scale. > Scalable packages and pricing options for all stages of business growth > — https://www.moveworks.com/us/en/pricing · Moveworks Pricing, bulleted list of what a quote covers **Seat model** · Partly — The published dimension is per user per year with a 1,000-user floor and a 2,500-user ceiling; above that band pricing reverts to a quote. > 1,000-2,500 users | Price per user per year | $150.00 > — https://aws.amazon.com/marketplace/pp/prodview-ug6tevy5i3tiu · Pricing > 12-month contract (1) table, dimension and description columns **Admin controls** · Yes — Admins constrain agents with launch permissions, role-based access on each asset, connectors closed by default, and policy validators that gate every action. > Provide users with defined access to specific tools and data, ensuring control, and preventing unauthorized or accidental changes. > — https://www.moveworks.com/us/en/platform/ai-agent-builder · Enterprise-grade governance and security, Granular role-based access **Audit log** · Yes — A JSON SIEM export over SFTP records authentication, permission changes, config changes and Agent Studio actions, refreshed every three hours. > Moveworks provides a JSON-based SIEM log export (via SFTP) that captures API calls, authentication events, permission changes, config changes, and other platform activities. > — https://docs.moveworks.com/agent-studio/core-platform/security-information-and-event-management-siem-logs-overview · SIEM Logs Overview, opening paragraph **Single sign-on** · Yes — Both SAML and OIDC are documented for the embedded web assistant, with named guides for Okta, Azure, OneLogin and ADFS plus a multi-SSO setup. > Covers how the auth_key is leveraged in Moveworks Setup to properly identify the correct SSO configuration for a given Embedded AI Assistant Implementation > — https://docs.moveworks.com/ai-assistant/llms.txt · AI Assistant docs index, Embedded AI Assistant: Multi-SSO Configuration Guide entry _Not established: Pooled budget_ ## What happens to your code **Opt out of training** · Yes — The vendor states customer data is never used to train its global generative models, so there is nothing for a buyer to opt out of. > No customer data is used to train global generative models. > — https://www.moveworks.com/us/en/platform/security · AI security and privacy by design, bulleted practices **Data residency** · Yes — Seven named AWS regions including EU, UK, Japan, Canada, Australia and US GovCloud, with per-data-centre API hosts that confirm the separation. > Moveworks is hosted in the following AWS regions: US Commercial, EU Commercial, US GovCloud, Canada, Australia, UK, Japan > — https://www.moveworks.com/us/en/platform/security · AWS is Moveworks' cloud hosting provider block **Getting out** · Partly — Interaction and analytics data can be pulled out through the Data API and SIEM SFTP export, but no contractual exit, deletion or unused-balance term is published. > Customers can export these logs from SFTP into their internal storage systems or forward them using a SIEM/log forwarder. > — https://docs.moveworks.com/agent-studio/core-platform/security-information-and-event-management-siem-logs-overview · SIEM Logs Overview, second paragraph **Certifications** · Yes — A long certification wall covering SOC 2 Type 2, the ISO 27001 family, ISO 42001, CSA STAR Level 2, GDPR, CCPA and FedRAMP authorisation. > Deployed globally across manufacturing, healthcare, financial services, and government entities with FedRAMP® authorization. > — https://www.moveworks.com/us/en/platform/security · Industry compliance section and homepage security band ## Provenance 1 of 30 sources behind the facts above are independent of the vendor. ## Coverage elsewhere Pages about this product that the vendor does not control. The label states how independent each one is. | Source | Kind | Read | | --- | --- | --- | | en.wikipedia.org | Platform record | 2026-08-23 | | techcrunch.com | Independent source | 2026-08-23 | | vendr.com | Independent source | 2026-08-23 | | eesel.ai | Independent source | 2026-08-23 | | g2.com | Review platform | 2026-08-23 | | reddit.com | Independent source | 2026-08-23 | ## What changed - 2026-09-20 — Capabilities · Commercial terms · Free tier · Price - 2026-09-02 — Capabilities · Commercial terms · Free tier · Price - 2026-08-31 — Capabilities · Commercial terms · Free tier - 2026-08-23 — Alternatives · One-liner · Summary ## Correcting this record Anything marked "Not established" is a question we have not answered — it is not a No. If you represent Moveworks, or anything here is wrong or out of date, you can supply it with a source: the operations this site accepts from an agent are listed at https://theagentsindex.com/.well-known/agents.json — that catalogue needs no key to read, and each entry states its own auth. Supplying evidence is free. Nothing that can be bought here changes what a field says, whether a gap is closed, or how this record is scored.