# Moveworks Alternatives (2026): 3 Compared

> Source: https://theagentsindex.com/moveworks/alternatives (curated, quality-gated, re-verified)

Moveworks' real strength is resolving employee IT, HR and finance requests across 100+ enterprise systems without a person routing the ticket -- that is why large enterprises adopted it as their AI front door for internal support. What has changed is who owns that front door: ServiceNow agreed to acquire Moveworks in March 2025 for $2.85B and closed the deal in December 2025, and moveworks.com now markets the product as "Moveworks for ServiceNow Customers", explicitly tied into ServiceNow's own unified AI experience, Otto. That is not a hypothetical roadmap risk -- it is the product's current, live positioning. Neither fact makes Moveworks worse -- if you are already a ServiceNow shop, that integration is the whole point. Stay with Moveworks if your ITSM platform is already ServiceNow and a deeper native tie-in is what you want next. Move if your platform bet is Salesforce rather than ServiceNow, if you want employee support folded into a broader "search and act across everything" layer instead of one ITSM vendor's roadmap, or if you would rather build and own the automation yourself than inherit whichever company owns the platform next. The three tools below are independently researched, Published listings on this site: each carries current positioning and pricing we verified directly against the vendor (or, where the vendor discloses no number, against convergent buyer-reported pricing, marked as such), and an honest best-for call.

| # | Name | What it is | Why it's here | Pricing | API |
| --- | --- | --- | --- | --- | --- |
| 1 | [Glean](https://theagentsindex.com/glean.md) | Enterprise "Work AI" platform — permission-aware search across 100+ systems, an AI assistant and a no-code agent builder, all grounded in one Knowledge Graph. $7.2B valuation (June 2025), $200M ARR by December 2025. | For the reader who wants a vendor-neutral "Work AI" layer instead of an assistant now sold as part of one ITSM vendor's roadmap. Glean runs permission-aware search, an AI assistant and a no-code agent builder across 275+ connectors and 100+ systems, grounded in its own Knowledge Graph -- explicitly positioned as broader than ticketing automation, not narrower. Glean discloses no public pricing; third-party buyer reporting converges on roughly $45-50/user/month base plus a ~$15/user/month AI add-on and consumption credits, with a practical ~100-seat minimum and enterprise contracts commonly reaching six figures -- treat this as buyer-sourced, not vendor-confirmed. The tradeoff: Glean is a broader search-and-agent platform, not a purpose-built ITSM/HR deflection tool, so out-of-the-box employee-support workflows take more setup than Moveworks' packaged ones. | Custom | Yes |
| 2 | [Salesforce Agentforce](https://theagentsindex.com/salesforce-agentforce.md) | Salesforce's enterprise platform for building, testing and running AI agents across customer and employee workflows, with CRM actions, voice, APIs, MCP and multi-agent orchestration. | For the Salesforce-first team weighing one platform vendor's roadmap against the other. Agentforce for HR Service and Agentforce IT Service do the same job Moveworks does -- 24/7 employee self-service across IT and HR requests -- and Salesforce's own testing claims 96% automatic resolution. Pricing runs three parallel meters, all Salesforce-published: $2 per conversation (its original 2024 model), Flex Credits at $500 per 100,000 (about $0.10 for a simple action), or a flat per-user license from $5 to $550/month by tier. The tradeoff: you are still betting your employee-support layer on one company's platform and roadmap -- just Salesforce's instead of ServiceNow's -- and it only makes sense if you are already running, or willing to run, Salesforce underneath it. | Free | Yes |
| 3 | [n8n](https://theagentsindex.com/n8n.md) | Source-available workflow automation with native AI-agent nodes and 500+ integrations. Self-hostable free, or on n8n Cloud from €20/month. | For the reader whose real objection is inheriting whichever company owns the platform next, not the product Moveworks builds. n8n is source-available workflow automation with native AI-agent nodes and 400+ integrations reaching most ITSM and HRIS backends, self-hostable for free or on n8n Cloud from EUR20/month -- enough to assemble an equivalent employee-support agent that you own outright. The tradeoff: nothing ships pre-built. Where Moveworks and Agentforce sell a packaged IT/HR assistant, n8n sells the parts -- you design and maintain the workflow yourself. | Free | Yes |

## Methodology

We only draw alternatives from this site's own Published, individually-researched listings, never a fresh, unverified list. Moveworks' own 14-listing "Agent platforms" category is mostly no-code and developer agent-builders (Botpress, Dify, n8n, Vellum, Relevance AI, MindStudio, Sim, OpenClaw, Lindy, Vecbase) that do not do Moveworks' actual job -- off-the-shelf employee IT/HR/finance self-service -- so each candidate had to clear that bar on its own facts, not its category tag, and no two entries repeat the same pitch. That left three: Glean and Salesforce Agentforce as direct functional matches, and n8n as the build-your-own route for a reader who wants to own the automation outright. Customer-service-only agents in this corpus (Sierra, Zendesk AI Agents, Intercom Fin) were checked and excluded -- a different buyer, a different job, despite a shared category tag. The order below runs from the closest vendor-neutral substitute, through the ecosystem-swap pick, to the build-it-yourself option.