# Alternatives to OmniDimension

> Source: https://theagentsindex.com/omnidimension/alternatives (current datasheets, evidence-ranked)

Candidates share the baseline category or are previously researched peers. Requirements, preserved strengths, explicit trade-offs and research coverage decide the order; paid tier does not.

## Shortlist

### 1. ElevenLabs Agents

Hosted platform for building voice and chat agents, with telephony, SDKs and a choice of LLM.

**Research coverage:** 35/35 criteria

**Where it improves on OmniDimension:**
- [Multi-agent: yes — An orchestrator agent routes a live conversation to specialist agents on natural-language conditions, and transfers can be nested; the transcript carries across.](https://elevenlabs.io/docs/eleven-agents/customization/tools/system-tools/agent-transfer)
- [Agent permissions: yes — Tool use is gated per MCP server and per tool: always ask, fine-grained (auto-approved, requires approval, disabled), or no approval at all.](https://elevenlabs.io/docs/eleven-agents/customization/tools/mcp)
- [Claude: yes — Anthropic models are natively selectable in agent settings; a few older Claude models drop out in EU data-residency workspaces.](https://elevenlabs.io/docs/eleven-agents/customization/llm)

**Trade-offs against OmniDimension:**
- [In your editor: no — The vendor enumerates its surfaces as web widgets, mobile apps, phone systems and custom integrations; no editor or IDE extension appears in that list.](https://elevenlabs.io/docs/eleven-agents/integrate/overview)

[View ElevenLabs Agents](https://theagentsindex.com/elevenlabs-conversational-ai)

### 2. Vapi

Developer platform for building, testing and deploying voice AI agents that make and receive phone calls.

**Research coverage:** 35/35 criteria

**Where it improves on OmniDimension:**
- [Multi-agent: yes — Squads route one conversation across several specialised assistants with context-preserving handoffs.](https://docs.vapi.ai/quickstart/introduction)
- [Claude: yes — Claude is selectable as the assistant's LLM, on Vapi's integration or your own Anthropic account.](https://docs.vapi.ai/providers/model/anthropic)
- [On the command line: yes — The Vapi CLI covers assistants, numbers, calls, campaigns and logs from the terminal.](https://docs.vapi.ai/cli)

**Trade-offs against OmniDimension:**
- [Seat model: no — Nothing is priced per seat: the plan table meters call minutes and concurrent lines only, and members are invited with RBAC roles.](https://vapi.ai/pricing)

[View Vapi](https://theagentsindex.com/vapi)

### 3. PolyAI

Enterprise platform for building voice and chat agents that resolve customer calls, priced per minute.

**Research coverage:** 35/35 criteria

**Where it improves on OmniDimension:**
- [Claude: yes — Claude is one of the third-party models you can run instead of Raven; the model docs list Claude options under the Amazon Bedrock provider tab, selectable per channel.](https://poly.ai/blog/agentic-dialog-platform-open-to-builders)
- [In your editor: yes — The ADK edits agent resources as local files in any editor, and Builder MCP plugs the same workflow into Cursor, Claude Code, Claude Desktop and Codex.](https://poly.ai/developers)
- [On the command line: yes — The poly CLI pulls, branches, validates, pushes and chats against a project from the terminal.](https://docs.poly.ai/extend/adk)

**Trade-offs against OmniDimension:**
- [Multi-agent: no — The only 'team of agents' feature is assigning several TTS voices to one agent; no coordination between multiple agents on a single task is documented, and the build assistant works one branch at a time.](https://docs.poly.ai/voice-channel/multi-voice)
- [Open models: partial — The model catalogue enumerates only Raven, OpenAI and Amazon Bedrock (Claude, Nova) with no open-weight option, but you can attach your own LLM endpoint.](https://docs.poly.ai/behavior/models/byom)
- [Seat model: no — No per-seat price is published; billing tracks conversation volume, and team members are added by invitation with role-based permissions.](https://poly.ai/msa)

[View PolyAI](https://theagentsindex.com/polyai)

### 4. Cartesia

Real-time speech models and a managed runtime for production phone and web voice agents.

**Research coverage:** 35/35 criteria

**Where it improves on OmniDimension:**
- [Claude: yes — Anthropic Claude models are named in the SDK's supported-models table and used in its examples.](https://docs.cartesia.ai/line/sdk/agents)
- [On the command line: yes — A `cartesia` CLI creates, deploys and manages agents, and can chat with agent logic locally.](https://docs.cartesia.ai/line/cli)
- [Self-hosted: partial — On-premise or VPC model deployment is sales-gated; separately, agent reasoning code can run on your own servers with Cartesia connecting to your URL.](https://www.cartesia.ai/pricing)

**Trade-offs against OmniDimension:**
- [Done-for-you service: no — Self-serve software: you build and deploy the agent yourself; sales contact exists for Enterprise terms, not for building it for you.](https://www.cartesia.ai/agents)
- [Multi-agent: no — System tools enumerate three slots: end call, DTMF, and transfer to an E.164 phone number. An agent therefore hands off to a number, not to another Cartesia agent.](https://docs.cartesia.ai/agents/system-tools)
- [Open models: partial — The LLM layer routes through LiteLLM to 100+ providers, but the vendor names only Anthropic, OpenAI and Google, and its own speech models are API-only.](https://docs.cartesia.ai/line/sdk/agents)

[View Cartesia](https://theagentsindex.com/cartesia)

### 5. LiveKit Agents

Open-source Python and Node.js framework for voice AI agents, with LiveKit Cloud hosting, telephony and observability.

**Research coverage:** 35/35 criteria

**Where it improves on OmniDimension:**
- [Multi-agent: yes — Multiple agents in one session via handoffs, plus a supervisor pattern where one agent keeps control and delegates to scoped tasks.](https://docs.livekit.io/agents/logic/workflows.md)
- [Claude: yes — Anthropic plugin for Python and Node.js, using your own Anthropic API key. Claude is not among the models served through LiveKit Inference, so it is a plugin-only path.](https://docs.livekit.io/agents/models/llm/anthropic.md)
- [On the command line: yes — The lk CLI creates projects, deploys agents and manages LiveKit Cloud; agents can also be run and talked to locally in console mode.](https://docs.livekit.io/reference/developer-tools/livekit-cli.md)

**Trade-offs against OmniDimension:**
- [Done-for-you service: no — You run the software: an open-source SDK plus a self-serve cloud. Enterprise adds a designated solutions engineer, which is support, not a build-for-you engagement.](https://livekit.com/products/agent-platform)
- [MCP server: partial — The agent is the MCP client: it consumes tools from remote HTTP or local stdio MCP servers, Python only. LiveKit does not expose a running agent as an MCP server for another agent to query.](https://docs.livekit.io/agents/logic/tools/mcp.md)
- [Seat model: no — Not seat-priced. Plans are per project with usage allowances, and neither the plan cards nor the feature matrix publishes a seat count, floor or ceiling; dashboard users get admin, write or read roles.](https://docs.livekit.io/deploy/admin/quotas-and-limits.md)

[View LiveKit Agents](https://theagentsindex.com/livekit-agents)

### 6. Telnyx Voice AI Agents

Carrier-owned platform for phone and web voice agents, with telephony, STT, TTS, LLM and orchestration in one stack.

**Research coverage:** 35/35 criteria

**Where it improves on OmniDimension:**
- [Multi-agent: yes — A handoff tool passes one live conversation between specialist assistants sharing context, and remote A2A agents plus multi-participant calls extend that beyond a single Telnyx assistant.](https://developers.telnyx.com/docs/inference/ai-assistants/no-code-voice-assistant)
- [Claude: yes — Claude is selectable as the assistant's model in the Agent tab, and the model table marks a Claude Haiku entry as requiring no API key of your own; prompts still leave Telnyx for Anthropic.](https://developers.telnyx.com/docs/inference/data-residency)
- [On the command line: yes — Two terminal surfaces exist: a full resource-level Telnyx CLI and an Agent CLI whose composite commands stand up an assistant on a phone number in one invocation.](https://developers.telnyx.com/docs/development/cli/agent-cli)

**Trade-offs against OmniDimension:**
- [Done-for-you service: no — You build and run the agent yourself in the portal or over the API; Telnyx sells platform capacity, and human help appears only as a dedicated account manager on the $500-minimum Committed plan, not as a build service.](https://telnyx.com/products/voice-ai-agents)
- [GPT: partial — GPT models run as an external provider you supply credentials for: you create an OpenAI API key, store it as an integration secret and select the model, and OpenAI free-plan keys are rejected outright.](https://developers.telnyx.com/docs/inference/data-residency)
- [Open source: no — The platform is proprietary: Telnyx keeps title to the AI Services and underlying models. Public repositories exist only for client-side SDKs, the CLI and the local MCP server.](https://telnyx.com/legal/ai-services-terms)

[View Telnyx Voice AI Agents](https://theagentsindex.com/telnyx-voice-ai)

## Method

Unknown data is never treated as a benefit or a trade-off. Featured placement is labelled but cannot alter recommendation order.
