# SafeNet Creations — Sri Lanka-registered agency building Tamil + English voice agents and WhatsApp automation for GTA businesses.

> Source: The Agents Index — https://theagentsindex.com/safenet-creations (structured, researched, re-verified)
> Facts last verified: 2026-09-04

SafeNet Creations is a Sri Lanka-registered digital agency whose Canada Desk plans and builds Tamil and English voice agents, WhatsApp automation, link-in-bio pages and bilingual websites for Greater Toronto businesses. Every engagement is delivered remotely under a written scope agreed before payment.

| Fact | Value |
| --- | --- |
| Website | https://safenetcreations.com/canada |
| Price | from 149 CAD/month |
| Free trial | Partly |

A free Lighthouse-based website audit with no account or email gate, a free tailored Tamil/English after-hours call script, and an illustrative browser voice demo. None of these is a standing free tier of the delivered service; the cheapest engagement is the CAD 149/month indicative Starter scope.

## What it does

**Writes code** · Yes — SafeNet's own team builds the agent, the integrations and the site; the buyer commissions a scoped build rather than driving a code-writing tool.

> Build the AI agent, integrate it with your database (e.g., inventory, calendar), and connect it to channels like WhatsApp or your website.
> — https://www.safenetcreations.com/custom-ai-agents-sri-lanka/ · How It Works - 6 Simple Steps, step 03 Development & Integration

**Debugs and fixes** · Partly — Defect correction is a written commitment inside the accepted scope only; diagnosing failures in systems SafeNet did not build is nowhere offered as a service.

> Written milestones, dependencies, acceptance checks and defect correction
> — https://www.safenetcreations.com/pricing/ · Capability comparison table, 'Acceptance and results' row, included-boundary column

**Writes tests** · Partly — Testing here is pre-launch acceptance testing of agreed workflows and fallback paths, not authored automated test suites handed to the client.

> Test agreed workflows, permissions, edge cases, fallback behaviour, and any human-handoff path before production use.
> — https://www.safenetcreations.com/custom-ai-agents-sri-lanka/ · How It Works - 6 Simple Steps, step 05 Testing & Acceptance

**Ships it** · Yes — Delivery goes past the build to deployment of the accepted scope, with monitoring and access documented at launch.

> Deploy the accepted scope and document monitoring, access, provider usage, and optional ongoing improvements.
> — https://www.safenetcreations.com/custom-ai-agents-sri-lanka/ · How It Works - 6 Simple Steps, step 06 Launch & Support

**Done-for-you service** · Yes — This is a people business: SafeNet's staff scope, build and run the work, and there is no self-serve product to licence.

> SafeNet Creations provides strategy, design, development, marketing, automation, and related digital services for businesses in Sri Lanka and, where appropriate, international clients.
> — https://www.safenetcreations.com/terms-of-service/ · Terms of Service, section 2 Services

_Not established: Reviews code_

## How much it does unattended

**Runs autonomously** · Partly — The delivered voice and WhatsApp agents answer unattended, but a fallback and a human-handoff route are defined per channel before launch.

> Fallback and human-handoff rules for the selected channel
> — https://www.safenetcreations.com/custom-ai-agents-sri-lanka/ · What's Included in Our Custom AI Agents & MCP Tools, item 05

**Agent permissions** · Yes — Permitted and forbidden actions are fixed at design time in the written scope, with confirmation steps documented before implementation rather than tuned by the buyer later.

> Design conversational flows, tool definitions (MCP), and define the scope of what the AI agent can and cannot do.
> — https://www.safenetcreations.com/custom-ai-agents-sri-lanka/ · How It Works - 6 Simple Steps, step 02 Agent Design & Architecture

_Not established: Multi-agent_

## Which models it runs on

**Model choice** · Partly — The model and provider are a scope decision agreed in writing with SafeNet, not a menu the buyer switches between, and no default is published.

> The included languages, source content, translation responsibility, model/provider, test set, and acceptance standard are confirmed in writing
> — https://www.safenetcreations.com/custom-ai-agents-sri-lanka/ · Frequently Asked Questions, 'Can the AI work in Tamil and Sinhala?'

_Not established: Claude, GPT, Open models_

## Where you use it

**In a browser** · Yes — The voice agent runs in the browser without signup, and the delivered products themselves are websites and hosted chat workflows.

> This live demonstration uses a browser-verified SafeNet voice session.
> — https://safenetcreations.com/canada · 'Speak to the Canada Desk AI voice agent right now' section, note under the microphone

## Whose machine it runs on

**Self-hosted** · Partly — Hosting is deliberately left outside the project price and settled per proposal, so running the result on your own infrastructure is negotiable rather than published.

> Hosting, domain registration, and ongoing maintenance are separate from project costs unless explicitly included in the quotation.
> — https://www.safenetcreations.com/terms-of-service/ · Terms of Service, section 7 Hosting & Maintenance

_Not established: Open source_

## What it costs to run

**How it meters** · Partly — You pay a monthly agency fee per agreed scope, with model and provider usage billed on top and itemised separately, so the total is not the headline figure.

> Provider and usage costs itemised
> — https://safenetcreations.com/canada · Canada budget guide · CAD, Starter plan bullet list

**Free tier** · Partly — Three things are genuinely free — a Lighthouse-based site audit, a tailored bilingual call script and the browser voice demo — but no delivered service is free.

> No account and no email gate before the audit. Follow-up details are optional after results.
> — https://www.safenetcreations.com/free-ai-audit/ · Free AI Website Audit, 'Instant Result First' feature card

**MCP server** · Partly — MCP appears as an architecture SafeNet builds into a client's agent when it fits, not as a SafeNet-hosted server another agent could query.

> Model Context Protocol (MCP) tools where they fit the architecture
> — https://www.safenetcreations.com/custom-ai-agents-sri-lanka/ · What's Included in Our Custom AI Agents & MCP Tools, item 06

**Bring your own key** · Partly — Provider usage and support sit outside the fee and the subscriptions stay with the client, so inference is effectively on the buyer's own accounts; the vendor never says buyers supply their own keys.

> Usage and support quoted separately
> — https://www.safenetcreations.com/custom-ai-agents-sri-lanka/ · Choose the Right AI Delivery Scope table, 'Ongoing Costs' row, Channel-neutral AI Agent column

## Buying it for a team

**A company can buy it** · Yes — The top Canada tier is explicitly written for multi-location organisations, and every engagement starts from a company-to-company written proposal.

> Multi-service and multi-location planning
> — https://safenetcreations.com/canada · Canada budget guide · CAD, Organisation plan bullet list

**Seat model** · No — All three CAD tiers are priced by how many agreed services are in scope, never by user count; no seat, floor or ceiling appears in any plan.

> One agreed service scope
> — https://safenetcreations.com/canada · Canada budget guide · CAD, Starter plan bullet list

**Admin controls** · Partly — Access controls and action boundaries exist but are set by SafeNet inside the written scope; nothing indicates a client-side console for changing them afterwards.

> Access controls, logging, and acceptance-test boundaries
> — https://www.safenetcreations.com/custom-ai-agents-sri-lanka/ · What's Included in Our Custom AI Agents & MCP Tools, item 07

**Audit log** · Partly — Consent, opt-out, retention, access and export records are documented per project for WhatsApp work, but no standing administrative audit trail is published for the buyer.

> Consent, templates, opt-out, retention, access, exports, and provider charges are documented per project.
> — https://safenetcreations.com/canada · Canada service planning categories, WhatsApp automation card

_Not established: Single sign-on_

## What happens to your code

**Opt out of training** · No — Demo audio and transcripts may be reviewed to improve the service, and the published rights list offers deletion requests and marketing withdrawal but no opt-out from that use.

> may be recorded, processed, stored, and reviewed to operate, secure, quality-check, troubleshoot, and improve the service
> — https://www.safenetcreations.com/privacy-policy/ · Privacy Policy, section 3 Website AI Voice Agent

**Data residency** · Partly — The contracting entity and data controller sit in Sri Lanka under its PDPA, and processing may cross borders through providers; no residency choice is offered to a Canadian buyer.

> Those providers may process information under their own terms and privacy policies, including in countries outside Sri Lanka.
> — https://www.safenetcreations.com/privacy-policy/ · Privacy Policy, section 5 Data Sharing

**Getting out** · Partly — Repository access and handover are contractual and defined per proposal, but the voice-agent data has no promised deletion window, so leaving is negotiated rather than guaranteed.

> Handover, repository access, custom-work ownership, third-party licences, reusable SafeNet components, hosting, and continuing provider subscriptions are specified in the written proposal.
> — https://safenetcreations.com/canada · Straight answers FAQ, 'Who owns the website and automation code once the project is finished?'

**Certifications** · Partly — Sri Lankan PDPA compliance is claimed and the legal entity is D-U-N-S verified, but no SOC 2, ISO 27001 or GDPR position appears, including on the Trust centre.

> We comply with applicable Sri Lankan data protection laws, including the Personal Data Protection Act No. 9 of 2022.
> — https://www.safenetcreations.com/privacy-policy/ · Privacy Policy, section 10 Sri Lanka Data Protection

## Provenance

Every fact above comes from the vendor. Nothing here is independently corroborated yet.

## Coverage elsewhere

None recorded. Every fact above comes from the vendor and is not independently corroborated yet.

## What changed

- 2026-09-04 — Capabilities · Commercial terms · Fit check passed · Free tier · Price

## Correcting this record

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