# Alternatives to SkipCalls > Source: https://theagentsindex.com/skipcalls/alternatives (current datasheets, evidence-ranked) Candidates share the baseline category or are previously researched peers. Requirements, preserved strengths, explicit trade-offs and research coverage decide the order; paid tier does not. ## Shortlist ### 1. Synthflow Enterprise voice AI platform with in-house telephony for inbound and outbound call automation. **Research coverage:** 35/35 criteria **Where it improves on SkipCalls:** - [Done-for-you service: partial — You run the software, but Enterprise agreements include Synthflow-led implementation, launch and ongoing optimisation.](https://synthflow.ai/pricing) - [Agent permissions: yes — Flow logic, approved knowledge sources, end-call reasons and handoff triggers bound what an agent may say or do.](https://synthflow.ai/) - [Model choice: partial — You pick the model per agent, but only from Synthflow's list of GPT and Synthflow LLM options.](https://docs.synthflow.ai/general-configuration) **Trade-offs against SkipCalls:** - [Seat model: no — Pricing is scoped on call volume and concurrency, not on seats; workspace members are governed by roles instead.](https://synthflow.ai/pricing) [View Synthflow](https://theagentsindex.com/synthflow-ai) ### 2. AudioCodes Live Hub Self-service cloud platform for building voice AI agents and connecting them to real telephony channels. **Research coverage:** 33/35 criteria **Where it improves on SkipCalls:** - [Done-for-you service: partial — The product itself is self-service software you run, but AudioCodes sells support packages and professional-services hours as purchasable add-ons for onboarding and integration work.](https://www.audiocodes.com/livehub) - [Model choice: yes — You choose the LLM per agent from pre-deployed models or add your own provider, and you can equally bring an entirely external conversational AI platform instead.](https://techdocs.audiocodes.com/livehub/Content/AI-Agents/Bring%20your%20own%20models.htm) - [On the command line: partial — AudioCodes ships no CLI of its own; terminal use is indirect, by pointing the Claude Code command-line agent at the platform's MCP endpoint with API client credentials.](https://techdocs.audiocodes.com/livehub/Content/AI-Agents/MCP%20server.htm) **Trade-offs against SkipCalls:** - [In your editor: no — There is no editor or IDE extension: authoring happens in the web portal, and the only documented developer-tool integrations are the two MCP clients named below.](https://techdocs.audiocodes.com/livehub/Content/AI-Agents/MCP%20server.htm) [View AudioCodes Live Hub](https://theagentsindex.com/audiocodes-live-hub) ### 3. ElevenLabs Agents Hosted platform for building voice and chat agents, with telephony, SDKs and a choice of LLM. **Research coverage:** 35/35 criteria **Where it improves on SkipCalls:** - [Done-for-you service: partial — Self-serve software you run, but enterprises can buy ElevenLabs Forward Deployed Engineers who scope, build and stabilise the deployment; no price is published.](https://elevenlabs.io/agents/forward-deployed-engineers) - [Agent permissions: yes — Tool use is gated per MCP server and per tool: always ask, fine-grained (auto-approved, requires approval, disabled), or no approval at all.](https://elevenlabs.io/docs/eleven-agents/customization/tools/mcp) - [Model choice: yes — You pick the model per agent, plus a backup cascade; LLM usage is billed on top of the plan and varies by model.](https://elevenlabs.io/docs/eleven-agents/customization/llm) **Trade-offs against SkipCalls:** - [In your editor: no — The vendor enumerates its surfaces as web widgets, mobile apps, phone systems and custom integrations; no editor or IDE extension appears in that list.](https://elevenlabs.io/docs/eleven-agents/integrate/overview) - [Data residency: partial — US by default; EU, India and Singapore exist as separate Enterprise workspaces with their own accounts, API hosts and reduced model choice, and processing may still leave the region.](https://elevenlabs.io/docs/overview/administration/data-residency) [View ElevenLabs Agents](https://theagentsindex.com/elevenlabs-conversational-ai) ### 4. Vapi Developer platform for building, testing and deploying voice AI agents that make and receive phone calls. **Research coverage:** 35/35 criteria **Where it improves on SkipCalls:** - [Done-for-you service: partial — You build and run the agent yourself; the Scale contract adds an embedded Vapi engineer for the go-live, not a done-for-you build.](https://vapi.ai/) - [Model choice: yes — You choose transcriber, LLM and voice independently and can swap any of them.](https://vapi.ai/platform) - [On the command line: yes — The Vapi CLI covers assistants, numbers, calls, campaigns and logs from the terminal.](https://docs.vapi.ai/cli) **Trade-offs against SkipCalls:** - [Seat model: no — Nothing is priced per seat: the plan table meters call minutes and concurrent lines only, and members are invited with RBAC roles.](https://vapi.ai/pricing) - [Data residency: partial — US is the default region; the EU region is frozen to existing accounts and new EU residency is enterprise-only, so regional control comes from your own buckets and models.](https://docs.vapi.ai/security-and-privacy/data-flow) [View Vapi](https://theagentsindex.com/vapi) ### 5. PolyAI Enterprise platform for building voice and chat agents that resolve customer calls, priced per minute. **Research coverage:** 35/35 criteria **Where it improves on SkipCalls:** - [Done-for-you service: partial — Self-serve software plus vendor-delivered work: PolyAI builds and maintains managed dashboards, configures managed-service integrations, and runs an enterprise build of roughly six weeks.](https://docs.poly.ai/analytics/dashboards/custom) - [Model choice: yes — You choose the model per channel in voice and chat configuration; Raven is the recommended default rather than the only option.](https://docs.poly.ai/behavior/models/model-use) - [In your editor: yes — The ADK edits agent resources as local files in any editor, and Builder MCP plugs the same workflow into Cursor, Claude Code, Claude Desktop and Codex.](https://poly.ai/developers) **Trade-offs against SkipCalls:** - [Multi-agent: no — The only 'team of agents' feature is assigning several TTS voices to one agent; no coordination between multiple agents on a single task is documented, and the build assistant works one branch at a time.](https://docs.poly.ai/voice-channel/multi-voice) - [Seat model: no — No per-seat price is published; billing tracks conversation volume, and team members are added by invitation with role-based permissions.](https://poly.ai/msa) [View PolyAI](https://theagentsindex.com/polyai) ### 6. Cartesia Real-time speech models and a managed runtime for production phone and web voice agents. **Research coverage:** 35/35 criteria **Where it improves on SkipCalls:** - [Model choice: yes — You pick the agent's LLM and can swap it in the Playground or API; Cartesia owns the speech models and manages the LLM integration.](https://docs.cartesia.ai/agents/models) - [On the command line: yes — A `cartesia` CLI creates, deploys and manages agents, and can chat with agent logic locally.](https://docs.cartesia.ai/line/cli) - [Self-hosted: partial — On-premise or VPC model deployment is sales-gated; separately, agent reasoning code can run on your own servers with Cartesia connecting to your URL.](https://www.cartesia.ai/pricing) **Trade-offs against SkipCalls:** - [Multi-agent: no — System tools enumerate three slots: end call, DTMF, and transfer to an E.164 phone number. An agent therefore hands off to a number, not to another Cartesia agent.](https://docs.cartesia.ai/agents/system-tools) - [Data residency: partial — By default api.cartesia.ai routes to the nearest endpoint; pinned regional deployments (US, EU, UK, India, Australia) are Enterprise-only.](https://docs.cartesia.ai/enterprise/regional-endpoints) [View Cartesia](https://theagentsindex.com/cartesia) ## Method Unknown data is never treated as a benefit or a trade-off. Featured placement is labelled but cannot alter recommendation order.