# Zapier — No-code automation platform connecting 9,000+ apps, with AI agents, MCP and governance.

> Source: The Agents Index — https://theagentsindex.com/zapier (structured, researched, re-verified)
> Facts last verified: 2026-10-18

Zapier is a no-code automation platform that connects 9,000+ apps through Zaps, Tables, Forms and AI agents. It also exposes those app actions to external AI assistants through Zapier MCP and a TypeScript SDK.

| Fact | Value |
| --- | --- |
| Website | https://zapier.com |
| Price | free, then from $29.99/month billed monthly, $19.99/month billed annually |
| Free tier | Yes |

Free plan: 100 tasks/month, unlimited Zaps, Tables and Forms, two-step Zaps only, 15-minute polling, 1 seat, basic access to Agents, Chatbots and MCP. Separately, a 14-day Professional trial requires no credit card.

## What it does

**Done-for-you service** · No — Zapier sells self-serve software you run yourself; plans are purchased online, with Sales involved only for custom Enterprise contracts, not delivery teams.

> How to purchase: directly online, no sales contact required. Supports self-service signup, upgrade, and downgrade.
> — https://zapier.com/pricing · Customer types section, 'Self-serve plans you can buy directly'

## How much it does unattended

**Runs autonomously** · Yes — Zaps run on triggers without a person present, and Zapier Agents are marketed as taking action unattended around the clock across business tools.

> AI that scores leads, processes documents, routes tickets, and handles requests — autonomously, 24/7, across your business tools.
> — https://zapier.com/ · 'Make every AI step count' section, AI agents bullet

**Agent permissions** · Yes — Buyers choose which apps and actions an AI may touch, with read-only or write scopes and a history log, and Enterprise adds endpoint-level action restrictions.

> You choose exactly which apps and actions your AI can access: read only, send messages, update records. Every action shows up in your History log.
> — https://zapier.com/mcp · FAQ, 'What if my AI does something I didn't intend?'

## Which models it runs on

**Claude** · Yes — Claude is named as a supported MCP client that can call Zapier actions; this is Claude as the calling assistant, not a model you select inside Zapier steps.

> Zapier MCP lets your AI tools — Claude, ChatGPT, Cursor, and others — take actions in the apps you use every day.
> — https://zapier.com/mcp · FAQ, 'What is Zapier MCP?'

**GPT** · Yes — ChatGPT is a named MCP client, and the Tables AI field is described as OpenAI powered, so GPT models sit behind at least one built-in AI feature.

> Generate personalized responses with our OpenAI powered AI field.
> — https://zapier.com/pricing · Feature comparison, Tables section, 'AI fields' tooltip

**Model choice** · Partly — Zapier picks the models behind its AI tiers, but Enterprise buyers can route supported AI processing through their own Amazon Bedrock account under Bring Your Own Model.

> Route supported AI processing through your AWS Bedrock account, using your keys, contracts, and compliance controls.
> — https://zapier.com/pricing · Feature comparison, Admin controls, 'Bring Your Own Model' row

## Where you use it

**In your editor** · Partly — There is no Zapier IDE extension; the IDE reach comes from Cursor and similar coding tools calling Zapier actions over MCP or the TypeScript SDK.

> Connect Claude, ChatGPT, Cursor, and other AI tools to Gmail, Slack, Salesforce, and 9,000+ apps.
> — https://zapier.com/mcp · Hero paragraph under 'Your AI can talk. Zapier MCP makes it act.'

**On the command line** · Partly — Terminal use exists for developers only: a Platform CLI for building integrations and an SDK CLI for exploring and running actions; the automation product itself is browser-based.

> Platform CLI: Build an integration locally with TypeScript/Node.js, version control, automated tests, and custom code.
> — https://docs.zapier.com/integrations · 'Choose the correct product' list

**In a browser** · Yes — The whole platform is a hosted web application used after login, with a drag-and-drop visual editor for building Zaps in the browser.

> Intuitive visual drag-and-drop editor to build automated workflows.
> — https://zapier.com/pricing · Feature comparison, Zaps section, 'Visual editor' row

## Whose machine it runs on

**Self-hosted** · No — Zapier is described in its own legal terms as a cloud-based platform used after login; only AI inference can be pushed to a customer's Bedrock account on Enterprise.

> “Services” means Zapier’s cloud-based automation platform available at zapier.com after log-in, Zapier’s developer platform, Zapier APIs
> — https://zapier.com/privacy · 'What this Statement Covers', definition of Services

## What it costs to run

**How it meters** · Yes — Billing is a monthly plan plus a task allowance: each successful step or programmatic call consumes tasks from one shared account pool, with add-ons metered separately in activities.

> Usage — each successful step in a Zap workflow and each programmatic call (e.g. Zapier MCP) consumes tasks from that allowance.
> — https://zapier.com/pricing · Pricing model section, point 2

**Free tier** · Yes — A standing Free plan gives 100 tasks a month with unlimited Zaps, Tables and Forms, and a 14-day Professional trial needs no credit card.

> Free trial: new accounts get a 14-day free trial of Professional (no credit card required).
> — https://zapier.com/pricing · Billing & discounts section, Free trial bullet

**API access** · Yes — A TypeScript SDK in open beta calls Zapier actions and raw app APIs from code, and paid plans add webhooks; direct .fetch() calls fall outside org governance today.

> The SDK gives coding agents and builders programmatic access to Zapier's full app ecosystem. Any API call, on behalf of a user, with no OAuth setup required.
> — https://docs.zapier.com/sdk · Intro paragraph above 'SDK or MCP — Which One Do You Need?'

**MCP server** · Yes — Zapier MCP is a real public MCP server on every plan, exposing tens of thousands of app actions to external assistants, with each tool call charged two tasks.

> MCP is available on all Zapier plans. Each MCP tool call uses two tasks from your plan's quota — the same task bucket your Zaps use.
> — https://zapier.com/mcp · FAQ, 'How much does Zapier MCP cost?'

**Bring your own key** · Partly — Bring Your Own Model routes supported AI processing through the buyer's own AWS Bedrock account, but the pricing table gates it to Enterprise only.

> BYOM (Bring Your Own Model) — Run AI through your own infrastructure, including Amazon Bedrock, so you can adopt AI automation while keeping your existing security, compliance, and access controls in place.
> — https://zapier.com/ · 'Control: Define exactly what runs' section, BYOM bullet

## Buying it for a team

**A company can buy it** · Yes — Team is bought online for up to 25 users, and Enterprise is a custom contract arranged with Sales for unlimited users and org-wide governance.

> Team collaboration — shared Zap workflows, shared connections, SAML SSO, up to 25 users
> — https://zapier.com/pricing · 'Which plan should I choose?' table, Team row

**Seat model** · Partly — Seats are bundled by plan rather than priced per seat: Free and Professional allow one user, Team includes 25 and Enterprise is unlimited, with price driven by task volume.

> Seats | Team members who can create and manage automations. | 1 | 1 | 25 | Unlimited
> — https://zapier.com/pricing · Feature comparison, Collaboration tools, 'Seats' row

**Pooled budget** · Yes — Tasks are one account-level allowance shared by Zaps, AI steps, Code steps and MCP calls, with no per-user or per-product sub-budgets.

> Tasks are a single allowance shared across your whole account... all draw from the same task pool — there are no separate per-product budgets.
> — https://zapier.com/pricing · Task usage mechanics, 'One shared task pool'

**Admin controls** · Partly — Granular constraint on what automations may do exists, but app access controls, action restrictions, managed connections and workspaces are all Enterprise-only rows.

> Action restrictions | Granular controls that allow you to control what actions an app can perform. | — | — | — | ✓
> — https://zapier.com/pricing · Feature comparison, Admin controls, 'Action restrictions' row

**Audit log** · Partly — An audit log of team automation activity starts on Team with six months of history and extends to one year on Enterprise; Free and Professional have none.

> Audit log | Monitor all your team's automation activity. Team: 6 months, Enterprise: 1 year. | — | — | ✓ | ✓
> — https://zapier.com/pricing · Feature comparison, Admin controls, 'Audit log' row

**Single sign-on** · Partly — SAML 2.0 single sign-on is included from the Team plan upward, with SCIM provisioning and domain capture reserved for Enterprise; no SSO on Free or Professional.

> SAML single sign-on (SSO) | Ensure secure access for your team using SAML 2.0 identity and access management (IAM) providers. | — | — | ✓ | ✓
> — https://zapier.com/pricing · Feature comparison, Admin controls, 'SAML single sign-on' row

## What happens to your code

**Data residency** · Partly — The privacy statement commits site data to US processing with SCCs or adequacy for EEA, UK and Swiss transfers, but points to a separate supplemental notice for Services data, and no in-region hosting option is offered.

> Information that we collect from the Sites will be transferred to, and processed in, the United States and in any other country where Zapier or its affiliates, subsidiaries, or third-party service providers maintain facilities
> — https://zapier.com/privacy · Data Security and Data Transfers, 'Data Storage and International Data Transfers'

**Getting out** · Partly — Unused tasks do not roll over — the allowance resets every month even on an annual subscription — and no bulk workflow export is described on the pages read.

> Self-serve (Free, Pro, Team): task allowance resets monthly, even on an annual subscription.
> — https://zapier.com/pricing · Task usage mechanics, 'Task usage cycle'

**Certifications** · Yes — The homepage security section claims SOC 2 Type II, SOC 3, GDPR and CCPA, and the privacy statement adds EU-U.S., UK and Swiss Data Privacy Framework certification.

> Maintain SOC 2 Type II, SOC 3, GDPR, and CCPA compliance. Every execution logged, every connection tracked.
> — https://zapier.com/ · 'Enterprise-grade security' section, opening sentence

## What changed

- 2026-10-18 — Capabilities · Free tier · Price · Terms

## Keeping it current

These facts are re-checked against Zapier's own pages and updated when they change. If you represent Zapier, sign in and update the listing from your dashboard at https://theagentsindex.com/dashboard. The operations this site accepts from an agent are listed at https://theagentsindex.com/.well-known/agents.json — that catalog needs no key to read, and each entry states its own auth.