Bitsclan IT Solutions

What it does

Writes code

YesPeople, not an agent: Bitsclan's own engineers write each agent against the workflow mapped in discovery, in a 2-4 week build stage.Our engineers build and test the agent against real scenarios from your business, not generic demos.bitsclan.com/ai-agent-development-servi… ↗

Debugs and fixes

PartlyPost-launch maintenance is contracted - models tuned, results monitored, features updated - but nothing describes diagnosing and fixing faults in a client-owned codebase.Our experts fine-tune models, monitor results, & update features regularly so your business always benefits from the latest AI agent development…bitsclan.com/ai-agent-development-servi… ↗

Writes tests

PartlyThe build stage tests the agent against the client’s real scenarios; no test suite or test artefact is named as a deliverable.Our engineers build and test the agent against real scenarios from your business, not generic demos.bitsclan.com/ai-agent-development-servi… ↗

Ships it

YesThe engagement runs past the build to launch: usage is monitored, the agent tuned in production, and a performance dashboard handed over.We monitor real usage, tune the agent's accuracy and tone, and hand you a dashboard to track performance long-term.bitsclan.com/ai-agent-development-servi… ↗

Done-for-you service

YesThis is an agency engagement, not software you run: Bitsclan can own strategy through launch, or embed engineers in your team.Let us handle the whole project, from strategy & planning through launch. You set the vision & we will do the work, with full transparency & control.bitsclan.com/ai-agent-development-servi… ↗

Not established: Reviews code

How much it does unattended

Runs autonomously

YesThe vendor draws its own line against chatbots on exactly this axis, and its voice build books appointments in-call with no human handoff.An AI agent reasons over your data, calls your tools and APIs, and completes the task without a human closing the loop.bitsclan.com/ai-agent-development-servi… ↗

Multi-agent

YesMulti-agent systems are named as an integration target, and the build stack cites AutoGen Studio and CrewAI.enabling smooth communication using advanced microservices, containerization, & API strategies for single-and multi-agent systemsbitsclan.com/ai-agent-development-servi… ↗

Agent permissions

PartlyLimits are set once, at design time: decision logic and escalation points are architected and signed off before code. No runtime permission model is published.We architect the agent's decision logic, integrations, and escalation points, and walk you through it before writing code.bitsclan.com/ai-agent-development-servi… ↗

Which models it runs on

Claude

YesClaude is one of five technologies listed in the agent stack’s NLP tab, alongside Llama 3 and DeepSeek.bitsclan.com/ai-agent-development-servi… ↗

GPT

YesOpenAI models are named in the healthcare service description; the homepage stack grid also lists GPT-4, GPT-3 and OpenAI GPT.Our healthcare AI agent services include voice agents & ChatGPT-driven assistants.bitsclan.com/ai-agent-development-servi… ↗

Open models

YesA delivered engagement ran open-weight models locally via Ollama; Llama 3 and DeepSeek also appear in the agent stack’s NLP tab.By combining n8n & Ollama, Bitsclan developed a powerful, scalable workflow that enables seamless interaction with locally hosted Large Language…bitsclan.com/engagment-model ↗

Model choice

PartlyBitsclan picks the model as a build step; the stack spans Claude, GPT, Llama 3 and DeepSeek, but no buyer-facing model switch is published.Selecting the right AI modelbitsclan.com/ai-agent-development-servi… ↗

Where you use it

In a browser

PartlyA performance dashboard is handed over at launch; the agent’s own surfaces are whatever the engagement builds - phone, chat or an internal tool - not a hosted product.hand you a dashboard to track performance long-termbitsclan.com/ai-agent-development-servi… ↗

Whose machine it runs on

Self-hosted

PartlyOne published engagement runs the models on the client’s own machines; self-hosting is a demonstrated build option, not a stated default of the agent service.enables seamless interaction with locally hosted Large Language Models (LLMs). This innovative platform ensures complete control over AIbitsclan.com/engagment-model ↗

Not established: Open source

What it costs to run

How it meters

YesBilled per engagement, not per seat or token: fixed price, time & material, or a dedicated team. The published automation audits are one-time fees.At Bitsclan, the most commonly used engagement models include Fixed Price, Time & Material (T&M), and Dedicated Team models.bitsclan.com/engagment-model ↗

Free tier

PartlyA public ROI calculator needs no email, and the consultation is free - but every build starts from a call; there is no free or trial agent.Not ready for a full call yet? Get an instant estimate first — no email required.bitsclan.com/ai-agent-development-servi… ↗

API access

PartlyThe agent is wired into your stack by secure API per engagement, with auth and logging; Bitsclan publishes no API of its own to drive.Secure API connections to your CRM, helpdesk, ERP, or internal tools, with authentication and logging in place.bitsclan.com/ai-agent-development-servi… ↗

Bring your own key

PartlyA delivered build ran the client’s own local models through Ollama, so own-infrastructure inference is possible; no key or cloud BYO policy is published for a standard engagement.By combining n8n & Ollama, Bitsclan developed a powerful, scalable workflow that enables seamless interaction with locally hosted Large Language…bitsclan.com/engagment-model ↗

Not established: MCP server

Buying it for a team

A company can buy it

YesSold to organisations only, in three shapes: staff augmentation, a dedicated team, or fixed-scope end-to-end delivery.We offer three models: staff augmentation when you need to fill a specific skill gap quickly, dedicated teams for long-term product work, and…bitsclan.com ↗

Seat model

PartlyThe closest thing to a seat is an engineer: staff augmentation adds named engineers to your team, with no rate, floor or ceiling published.Need a couple of extra AI agent engineers on your team? Get senior ai voice agent developers who integrate directly into your internal team.bitsclan.com/ai-agent-development-servi… ↗

Admin controls

PartlyConstraints are agreed with you at design time and built in; no admin console for changing what the agent may do is described.We architect the agent's decision logic, integrations, and escalation points, and walk you through it before writing code.bitsclan.com/ai-agent-development-servi… ↗

Audit log

PartlyDelivered agents log their activity into your systems - the voice build logged every call to the CRM - but no administrative audit trail is described.Every call logged and synced to the CRMbitsclan.com/case-studies/voice-ai-neve… ↗

Not established: Single sign-on

What happens to your code

Opt out of training

PartlyPersonal information is contractually confined to the purpose it was collected for, which excludes reuse for training; client project and agent data are not addressed at all.We use personal information only for the primary purpose for which it was collected, or for a secondary purpose that is related to the primary…bitsclan.com/privacy-policy ↗

Data residency

PartlyData sits on Google Cloud in the USA and Australia and the company operates from Florida; no per-client region choice is offered, and the Terms’ governing-law clause is still an unfilled "[jurisdiction]" placeholder.We process and store personal and health information using Google Cloud, leveraging its certified Australian and global data centres.bitsclan.com/privacy-policy ↗

Getting out

PartlyEngagements carry a full money-back refund, and personal data is accessible on request within about 30 days; no export path for a delivered agent’s data or code is published.We offer a 100% money back guarantee with a no questions asked refund policy, ensuring complete confidence & risk free engagement.bitsclan.com/engagment-model ↗

Certifications

PartlyHIPAA and the Australian Privacy Act/APPs are claimed. SOC 2 is never mentioned, and ISO 27001/27018 appear only as certifications Bitsclan verifies in its cloud providers - not ones it holds.Health Insurance Portability and Accountability Act (HIPAA).bitsclan.com/privacy-policy ↗