The facts, with their sources

What it does

Done-for-you service: PartlyYou run the software yourself, but the vendor sells a guided implementation in which its own AI experts onboard you, codify your processes and set up the GTM integrations.Guided onboarding with AI experts for fast time to valuecopy.ai/prices

How much it does unattended

Runs autonomously: PartlyAgentic actions make goal-oriented micro-decisions inside workflows and can be event-triggered, but the vendor states plainly that its Content Agent Studio agents are not autonomous and a human always reviews output.No. Despite the name "agent," Content Agent Studio agents are not agentic in the autonomous sense. They do not make decisions or take actions in the…support.fullcast.com/copy-ai/docs/getti…
Multi-agent: YesSeveral trained agents can be combined in one workflow, each handling a different output type from the same input, and agents can also be chained as workflow steps.Combine agents to build powerful, adaptable AI workflowscopy.ai/platform/copy-agents
Agent permissions: PartlyAgents are deliberately constrained rather than open-ended: the vendor describes customizable constraints and developer-defined guardrails, but publishes no per-action permission or approval matrix.Copy.ai's Agentic Actions allow businesses to harness the power of constrained AI agents to automate targeted tasks within workflows. These agents…copy.ai/platform/copy-agents

Which models it runs on

Claude: YesAnthropic models are supported across the platform and the entry Chat plan explicitly lists Anthropic access as an included entitlement.Access to OpenAI, Anthropic, and Gemini modelscopy.ai/prices
GPT: YesOpenAI models are an explicit entitlement from the cheapest paid Chat plan upward, and are selectable per workflow step alongside Anthropic and Gemini.Access to OpenAI, Anthropic, and Gemini modelscopy.ai/prices
Open models: NoBoth provider inventories the vendor publishes name only proprietary hosted vendors, with no open-weight family offered on any tier the pricing page describes.Access to OpenAI, Anthropic, and Gemini modelscopy.ai/prices
Model choice: PartlyYou pick the model per workflow step and switching is a single click, but Content Agent Studio gives no model control, so the choice depends on which surface you build in.Content Agent Studio does not currently allow you to change the underlying model, so workflows give you more control for long-form or model-sensitive…support.fullcast.com/copy-ai/docs/getti…

Where you use it

In a browser: YesThe whole product is a hosted web application at app.copy.ai, with Chat, Workflows, Tables and Content Agent Studio in one left-sidebar interface.Log in to Copy.ai (app.copy.ai).support.fullcast.com/copy-ai/docs/getti…

What it costs to run

How it meters: YesBilling combines a seat allowance per plan with monthly workflow credits consumed per run, where credit cost scales with workflow complexity rather than a flat per-task rate.A credit represents a specific amount of computational power necessary to execute the tasks within a given workflow (eg. generate content, perform…copy.ai/prices
Free tier: NoThe vendor states the free plan was sunset and new users must buy a plan; the pricing page shows no $0 tier and no trial offer.Unfortunately there is no longer a free plan (we had to sunset it)support.fullcast.com/copy-ai/docs/addit…
API access: YesAny workflow can be driven over HTTP with an API key, including run triggering, run polling and completion webhooks, though key management is limited to workspace owners and admins.You can trigger workflow runs, get workflow run details, and register webhooks for workflow events (such as when a workflow run completes).support.fullcast.com/apidocs/quick-star…

Buying it for a team

A company can buy it: YesPlans are sold to organisations with seat counts, workspace billing and an enterprise track whose higher tiers route through the accounts team.For enterprises expanding their AI Automationscopy.ai/prices
Seat model: YesEach plan bundles a fixed seat ceiling rather than priced per-user add-ons: five seats on the cheapest paid plan, rising to 75, 150 and 200 on the enterprise tiers.5 Seatcopy.ai/prices
Pooled budget: YesWorkflow credits are a single shared workspace balance rather than a per-user allowance, so one heavy user can consume the whole month's pool.The credit limit is for the entire Workspace, not individual users.support.fullcast.com/copy-ai/docs/workf…
Admin controls: PartlyRole-based control exists at workspace and teamspace level, including API keys that inherit a chosen user's permissions, but the vendor documents no policy engine constraining what an agent may do at runtime.Same permissions as the Owner but cannot manage billing.support.fullcast.com/copy-ai/docs/user-…
Audit log: PartlyAudit logs are named only in the enterprise security pitch, bundled with DLP and SSO, with no retention period, export route or self-serve tier availability published.Audit logs, data loss prevention, single sign-on and much morecopy.ai/enterprise
Single sign-on: PartlySingle sign-on is advertised as part of the enterprise security set and appears in the homepage security badges, but the vendor never states whether it is SAML, OIDC or both.Audit logs, data loss prevention, single sign-on and much morecopy.ai/enterprise

What happens to your code

Opt out of training: YesThe vendor commits product-wide that customer data never trains models, and says it works with major LLMs under zero-retention terms so inputs are not used for training.Copy.ai works with every major LLM with a zero-retention data policy. Ensuring you get choice and flexibility across models, and that your inputs are…copy.ai/enterprise
Data residency: PartlyProcessing happens in the US and EU with transfers to further countries at the vendor's discretion, and no customer-selectable region or EU-only option is offered.We use cloud-based services to store and process data in the United States and European Union and will store data at additional sites, at our…copy.ai/privacy-notice
Getting out: PartlyYou can delete the account and all workspace data yourself, and unused workflow credits are forfeited every month because the vendor refuses rollover; no bulk data export route is documented.If credits rolled over, it could complicate the platform's management and impact service quality.support.fullcast.com/copy-ai/docs/workf…
Certifications: PartlySOC 2 certification and GDPR compliance are claimed, backed by EU-U.S. Data Privacy Framework certification, but no ISO 27001 claim appears and the Trust Center report library is access-gated.SOC 2 certified and GDPR compliantcopy.ai/enterprise