Auto-Respond

What it does

Writes code

NoScope is inbound and outbound phone and messaging lead handling; nothing on the site claims code authoring.Voice Agent is the AI phone system inside Auto-Respond. You configure one or more agents, assign them a phone number, and the agent handles calls on…auto-respond.com/docs/voice-agent ↗

Debugs and fixes

NoThe product diagnoses nothing in software; it runs a qualifying conversation with a lead.An AI answering service picks up the phone and the texts the moment a lead reaches out, qualifies them against your real pricing and service area,…auto-respond.com/ai-answering-service ↗

Writes tests

NoNo test generation of any kind; outputs are spoken replies, drafts, bookings and call summaries.Voice Agent is the AI phone system inside Auto-Respond. You configure one or more agents, assign them a phone number, and the agent handles calls on…auto-respond.com/docs/voice-agent ↗

Reviews code

NoThe only review loop documented is a human reviewing the AI's draft reply, not the AI reviewing a diff.Yelp requires staff to review AI-generated replies before sending and requires clear disclosure when AI is used.auto-respond.com/docs/lead-sources/yelp ↗

Whole-codebase work

NoThere is no repository concept; the agent's context is uploaded reference documents and prompt fields.Upload documents the agent references during calls — service lists, FAQs, pricing sheets, policies.auto-respond.com/docs/voice-agent/agent… ↗

Ships it

NoIts terminal action is a confirmed calendar booking and a CRM handoff, not a deployment.When on: the agent can check availability and create bookings during the call using a connected scheduling platform.auto-respond.com/docs/voice-agent/agent… ↗

Done-for-you service

NoYou configure and run the software yourself: the vendor documents a self-serve setup of forwarding your line, loading services and pricing, and linking a calendar, with no build-and-run engagement offered.You forward your business line to the AI agent, add your services, pricing ranges, service area, and hours, set your qualifying questions, link your…auto-respond.com/ai-answering-service ↗

How much it does unattended

Runs autonomously

PartlyOn the phone it runs the whole job unattended - qualifies, checks the calendar and books - but on Yelp the AI only drafts a reply for staff to review, and text conversations stop after five or ten AI replies.Start to finish, the lead can be qualified and booked inside a single call. For Yelp messages, the AI prepares a draft for staff review. Other…auto-respond.com/ai-answering-service ↗

Multi-agent

NoYou can create many agents, but each call is handled by exactly one of them and escalation goes to a human phone number in E.164 format; the full agent reference documents no agent-to-agent handoff or orchestration.Transfer to Phone Number - required. E.164 format. Must use the same country code as the agent's phone number.auto-respond.com/docs/voice-agent/agent… ↗

Agent permissions

PartlyIt acts unattended inside limits you preset - pricing on or off, services it must decline, transfer criteria, custom rules - but there is no per-action approval queue; a human reply in the thread is what stops it.A list of special instructions, policies, or behavioral guidelines specific to your business. Each rule has an enable toggle and a label.auto-respond.com/docs/voice-agent/agent… ↗

Which models it runs on

Model choice

NoThe vendor picks the model: the agent editor's own complete field reference covers six tabs and contains no model picker, no provider setting and no place to attach inference credentials.This page is the full reference - every field, every toggle, and what each one does.auto-respond.com/docs/voice-agent/agent… ↗

Not established: Claude, GPT, Open models

Where you use it

In your editor

NoSurfaces are the hosted app, the phone line and the connected marketplace inboxes; no editor plugin exists.Forward your business line to the AI agent and connect the lead channels you sell on. No new hardware.auto-respond.com/ai-answering-service ↗

On the command line

NoSetup is described entirely through the web app; no terminal tool is documented.You forward your business line to the AI agent, add your services, pricing ranges, service area, and hours, set your qualifying questions, link your…auto-respond.com/ai-answering-service ↗

In your pipeline

NoThe programmatic surface is an outbound webhook plus a reply API for lead conversations, not pull requests or CI jobs.Auto-Respond sends an HTTP POST request to an endpoint you control every time a lead event happens on this source — a new lead, new contact info, a…auto-respond.com/docs/integrations/rest… ↗

In a browser

YesEverything is run from a hosted web app - sources dashboard, messaging settings, lead conversations and a Jobs board - which the vendor shows as real product screens.Real screens from the Auto-Respond product tour. Connect a source, teach the AI your business rules, follow every conversation, and see the…auto-respond.com ↗

Whose machine it runs on

Self-hosted

NoThe vendor describes its product as hosted business software and the pricing page offers only per-source subscriptions on its own cloud; no self-hosted or bring-your-own-infrastructure option appears on any tier.collects, uses, discloses, and retains Personal Data in connection with our websites, hosted business software, communications, support, and related…auto-respond.com/privacy ↗

Open source

NoClosed and proprietary: the Terms grant only a right to access the hosted Services and expressly forbid attempting to discover the source code or the nonpublic models behind it.reverse engineer, decompile, disassemble, or attempt to discover source code or nonpublic models, except where law prohibits this restrictionauto-respond.com/tos ↗

What it costs to run

How it meters

YesTwo meters, both published: a flat monthly price per connected lead source or phone number, plus voice billed per talk minute, so cost tracks channels activated and minutes spoken rather than seats.Auto-Respond is priced per source, per month. A source is one connected account or profile on a platform - a single Yelp location, one Thumbtack Pro…auto-respond.com/docs/pricing ↗

Free tier

PartlyThere is a 7-day trial and no sales call is required, but it is conditional on being a first-time customer and location and shown in the order summary; there is no standing free plan.A 7-day trial applies only to eligible first-time customers and locations when the exact signup or checkout order summary shows it.auto-respond.com/docs/pricing ↗

API access

PartlyYou can drive conversations from your own stack through a per-source Lead Reply API plus an outbound REST webhook, but the vendor publishes no endpoint reference, base URL or general-purpose API for agents, calls or reporting.The Lead Reply API lets an external system send replies back into Auto-Respond so they're delivered to the lead as if your team sent them from inside…auto-respond.com/docs/integrations/lead… ↗

MCP server

NoThe docs enumerate every integration across three sub-tabs and the closest category lists only Call Bridge, Voice Agent, REST Webhook and Lead Reply API; no MCP server appears anywhere in the documentation.Other - integrations that do something more specialized than a simple alert or a CRM push. This is where Call Bridge, Voice Agent, REST Webhook, and…auto-respond.com/docs/integrations ↗

Bring your own key

NoInference and telephony are the vendor's to supply and meter: the complete agent-editor reference exposes no model, provider or API-key field, voice is sold per billable minute, and the vendor states you do not bring your own carrier.You don't need to bring your own phone service - Auto-Respond sends the text for you.auto-respond.com/docs/integrations/sms ↗

Buying it for a team

A company can buy it

YesSold to businesses, not individuals: sources are owned by a business entity, multi-location and multi-brand organisations get separate businesses, and invoicing runs per legal entity.For a multi-location or multi-brand organization, each business can hold its own set of sources so messaging, branding, and reporting stay separate.auto-respond.com/docs/get-started/key-c… ↗

Seat model

NoNot a seat licence at all - teammates are free and unlimited, and the bill is driven by how many lead sources and phone numbers are connected, so there is no seat floor or ceiling.There is no per-seat charge for teammates. Billing is based on the number of connected sources, not the number of people with access.auto-respond.com/docs/team-management ↗

Pooled budget

YesEveryone with access draws on the same business subscription and one shared usage meter; the documented $100 figure only triggers an invoice rather than capping what the team can spend.the threshold is an invoicing trigger, not a spending cap, credit limit, or monthly maximum;auto-respond.com/billing-policy ↗

Admin controls

YesThe agent is constrained by facts an admin approves - which services, prices, rules and answers it may use - plus per-source permission levels that decide who may edit those settings at all.Control which services, prices, rules, and answers the AI may use.auto-respond.com ↗

Audit log

PartlyAn Activity Log records source on/off changes and subscription events per business, and disabling AI identification in the voice greeting is recorded, but the vendor states it is not a full settings audit trail.The log captures changes to active state and subscription events - it is not a full audit trail of every setting change.auto-respond.com/docs/activity-log ↗

Single sign-on

NoThe only sign-in the vendor documents is an individual email address and password per teammate; SAML and OIDC appear nowhere in the documentation, pricing or terms.Each teammate signs in with their own email address and password.auto-respond.com/docs/team-management ↗

What happens to your code

Opt out of training

YesTraining on your call and lead data is off by default and contractual rather than a setting - it requires your written opt-in, and the same commitment is repeated in the privacy policy.NZ Leads will not use Customer Personal Data to train an NZ Leads generalized AI model for unrelated customers unless Customer expressly opts in in…auto-respond.com/dpa ↗

Data residency

PartlyProcessing is in the United States and wherever subprocessors operate, with EU SCCs and the UK Addendum incorporated for transfers; no region selection or EU-only hosting is offered.Customer authorizes NZ Leads and its Subprocessors to Process Customer Personal Data in the United States and other countries where they operateauto-respond.com/dpa ↗

Getting out

PartlyLeads export to CSV and recordings can be downloaded call by call, and press-release credits do not expire, but there is no documented bulk export of transcripts and cancellation does not delete data immediately.Export CSV - downloads every lead matching your current filters as a CSV.auto-respond.com/docs/analytics-reporti… ↗

Certifications

PartlyGDPR, UK and Swiss transfers and CCPA service-provider duties are covered contractually by a DPA with the EU SCCs, but the vendor explicitly claims no certification or completed independent audit.Nothing in this DPA represents that NZ Leads holds a particular certification or has completed a particular independent audit unless NZ Leads…auto-respond.com/dpa ↗