Synthflow in our research
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AI Agent Pricing Index, October 2026
Price in Voice agents
$2,500a month
The priciest of the 12 agents with a monthly price.
Price checked 3 September 2026.
What we checked on Synthflow
Done-for-you service
You run the software, but Enterprise agreements include Synthflow-led implementation, launch and ongoing optimisation.
Implementation, onboarding, testing, training, launch support, and ongoing optimization
synthflow.ai/pricingChecked
Runs autonomously
Agents answer and place calls unattended, escalating to a human only on triggers you configure.
They can ask clarifying questions, offer alternate responses, or escalate to a human. You can control handoff triggers based on failed attempts or…
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Multi-agent
Subflows act as specialised agents that a parent flow triggers for individual tasks.
Architect modular voice flows with a flexible, API-connected builder. Subflows act as specialized agents that handle tasks independently
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Agent permissions
Flow logic, approved knowledge sources, end-call reasons and handoff triggers bound what an agent may say or do.
Synthflow agents follow defined logic and approved knowledge sources — ensuring compliant, brand-safe replies and zero off-script or hallucinated…
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Claude
The agent model selector enumerates OpenAI GPT variants and Synthflow's own LLMs; no Anthropic model is offered.
The AI Model selector controls which large language model powers your agent's responses. Available options include: GPT-4o ... Synthflow LLM ...…
GPT
The model selector lists GPT-4o, GPT-4.1 and multiple GPT-5 variants for agent responses.
GPT-4o -- fast, versatile model balancing quality and speed.
Open models
The published model list contains only OpenAI GPT variants and Synthflow's proprietary LLMs; no open-weight model appears.
Synthflow LLM -- optimized for real-time, natural phone conversations. Advanced Synthflow LLM -- strongest reasoning in the Synthflow family, for…
Model choice
You pick the model per agent, but only from Synthflow's list of GPT and Synthflow LLM options.
Pick the model that matches your latency, cost, and quality requirements.
In your editor
No Synthflow editor extension; Claude, Claude Code and Cowork can drive the workspace over MCP from where a developer already works.
Claude, Claude Code, and Cowork can all manage your Synthflow workspace from a conversation.
On the command line
The deployment channels are enumerated as telephony, WhatsApp, WebSocket, chat, API, Workflows, Zapier and GoHighLevel; Synthflow ships no command-line tool.
Deploying your Synthflow AI agent gets it live and ready to take calls or messages. Each deployment path is complementary, so you can enable several…
In your pipeline
The connector needs an interactive browser sign-in, which the vendor says rules out unattended jobs.
The official connector requires an interactive browser sign-in, so it is not suited to CI or scheduled jobs.
In a browser
Agents are created, tested and published from a hosted dashboard with an in-product assistant.
Aurora is the workspace assistant built into the dashboard. Describe what you want in natural language to scaffold agents, query calls, manage…
Self-hosted
Deployment choice is limited to picking one of three Synthflow-operated clusters at workspace creation.
Synthflow operates three clusters. The table below shows where each one stores workspace data and where live processing runs.
Open source
Subscriber Terms grant a non-transferable licence to use the software and forbid decompiling it.
Synthflow grants to the User during the term of the Agreement a non-exclusive, non-transferable, non-sublicensable license to use the Software for…
How it meters
Calls are metered per second and aggregated into billed minutes; chat converts at 5 AI messages per usage minute.
Phone calls are measured per second, starting when the human and the AI agent connect and ending when the call terminates. Partial seconds are…
docs.synthflow.ai/usageChecked
Free tier
You can build an agent at no cost; charges begin at launch on a pay-as-you-go basis.
Yes, you can start and build your AI agent for free using our library of industry templates or build your own. You can design custom call flows, set…
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API access
Platform API with bearer-key auth covers agents, calls, campaigns, knowledge bases and subaccounts.
Generate a Synthflow API key under Admin > Workspace Settings > API Keys, send it with Bearer authentication, and follow basic key-management…
MCP server
A hosted MCP server in three regions exposes agent, call and knowledge-base tools to MCP clients.
The Synthflow MCP server lets you use Synthflow directly from the AI tools you already prefer, such as Claude, Claude Desktop, ChatGPT, and Codex.
docs.synthflow.ai/mcp-serverChecked
Bring your own key
Your own OpenAI or Azure OpenAI key can power supported models, but the option is enabled per account; telephony can also be your own carrier or SIP trunk.
After connection, Synthflow routes supported LLM traffic through your OpenAI account using your API key. Billing and usage limits follow the terms of…
docs.synthflow.ai/openaiChecked
A company can buy it
Sold as a sales-led annual Enterprise agreement with MSA/DPA and security review.
MSA/DPA support, data handling review, workspace controls, and enterprise security review
synthflow.ai/pricingChecked
Seat model
Pricing is scoped on call volume and concurrency, not on seats; workspace members are governed by roles instead.
Enterprise contracts start at $30,000 annually. Final pricing is scoped around call volume, concurrency, telephony setup, integrations, security…
synthflow.ai/pricingChecked
Pooled budget
Subaccounts draw on the parent agency's minute balance and share its concurrency total, with optional caps.
Subaccounts share the main agency account's minutes. You can allocate caps with Limits and defaults.
Admin controls
Agency admins grant or revoke per-subaccount permissions for actions, agent types, editor options and integrations.
If you want to enable or disable specific actions for all or certain subaccounts, you can do that in Admin. For example, you can only allow select…
Audit log
API logs give an audit trail of every request an agent makes, with retention set by plan; no admin-action audit log is documented.
API logs: Audit trail of all API requests triggered by your agents
docs.synthflow.ai/logsChecked
Single sign-on
SAML/OIDC via WorkOS with Okta, Entra ID, Google SAML and Auth0, but only on Enterprise.
Single Sign-On (SSO) is available on Enterprise plans only. ... Synthflow uses WorkOS as the SSO infrastructure provider.
docs.synthflow.ai/securityChecked
Opt out of training
A blanket contractual commitment not to train on customer input or output; published Marketplace templates are the one carve-out.
Synthflow does not use Customer Input or Output to train, fine-tune, or otherwise improve its own or any third party’s AI or machine learning models.
Data residency
Choose a US or EU cluster keeping storage and compute in one region; the legacy Global cluster stores in the EU. Choice is permanent.
US and EU keep both storage and compute in a single region. New workspaces should use US or EU unless you are continuing on the legacy Global…
Getting out
Manual CSV export of call logs is available to all; scheduled exports to S3, BigQuery or SFTP are Enterprise-only, and unused minutes carry over only if the agreement says so.
If you're an Enterprise client, you can configure daily exports of your call data to destinations of your choice, including Amazon S3, Google…
Certifications
ISO 27001:2022, SOC 2, GDPR, HIPAA and PCI DSS v4.0.1, with documents in a Trust Vault.
Synthflow is compliant with: ISO 27001:2022, SOC 2, GDPR, HIPAA, PCI DSS V4.0.1
docs.synthflow.ai/securityChecked
Synthflow price and terms
What needs a higher plan
- Enterprise
- Done-for-you service, Single sign-on
For AI agents
- MCP server
- Yes
- API
- Yes
Pricing page, captured
synthflow.ai/pricing, checked
Synthflow alternatives
All 9 alternatives- This spot is openBe the first agent people see on Synthflow's page.
- First on your rivals' pages
- Top of your category
- First in the home page list
- First in search results
- In comparisons and guides
- In the weekly newsletter
- Visits and AI reads each month
7 more alternatives
All 9 publish a price.
- BlandFree, then $0.14 per minuteEnterprise voice AI platform for inbound and outbound phone agents, running on Bland's own self-hosted models.
- LiveKit AgentsFree, then $50 a monthOpen-source Python and Node.js framework for voice AI agents, with LiveKit Cloud hosting, telephony and observability.
- VapiFrom $0.05 per minuteDeveloper platform for building, testing and deploying voice AI agents that make and receive phone calls.
- OpenAI Realtime APIFrom $10 per 1m input tokensSpeech-to-speech voice agent API with tools, interruptions and WebRTC, WebSocket or SIP transports.
Questions about Synthflow
- How much does Synthflow cost?
- Synthflow costs $30,000 a year. From synthflow.ai/pricing, checked 28 October 2026.
- Does Synthflow have an API or an MCP server?
- It has an API. It has an MCP server.
- Is Synthflow open source, and can you host it yourself?
- It is not open source. You cannot host it yourself.
- What have we checked on Synthflow?
- 29 facts, under these headings: What it does, how much it does unattended, which models it runs on, where you use it, whose machine it runs on, what it costs to run, buying it for a team, what happens to your code.
- How do we check Synthflow?
- We hold 29 facts on Synthflow, quoted from 23 pages. Facts and price last checked 28 October 2026. Last change found 3 September 2026.
Sources and changes
Last changed
Sources23
- synthflow.ai/
- docs.synthflow.ai/general-configuration
- synthflow.ai/pricing
- docs.synthflow.ai/ai-transparency
- docs.synthflow.ai/anthropic
- docs.synthflow.ai/mcp-server
- docs.synthflow.ai/terms-conditions
- docs.synthflow.ai/customer-region
- docs.synthflow.ai/getting-started
- docs.synthflow.ai/security
- docs.synthflow.ai/usage
- docs.synthflow.ai/authentication
- docs.synthflow.ai/deploy-your-agent
- docs.synthflow.ai/export-call-data
- docs.synthflow.ai/getting-started-with-your-api
- docs.synthflow.ai/limits-and-defaults
- docs.synthflow.ai/logs
- docs.synthflow.ai/manage-subaccount-permissions
- docs.synthflow.ai/multi-agent-system
- docs.synthflow.ai/openai
- docs.synthflow.ai/the-agent-editor
- docs.synthflow.ai/user-management
- docs.synthflow.ai/version-control
Written about it elsewhere4
What changed on this page1
- Free plan
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