Not for Teams on a non-Salesforce CRM, teams whose bottleneck is outbound prospecting rather than inbound conversion, or anyone wanting transparent self-serve pricing.
Changed since our last check
- Agent permissions: now Yes. It was Partly.
- Opt out of training: now Yes. It was Partly when we checked on .
- Certifications: now Partly. It was Yes when we checked on .
The facts, with their sources
What it does
- Done-for-you service
- NoYou buy and configure software rather than hiring people: the vendor's Agent Studio is where the customer onboards, trains and guides the agent themselves, with Qualified supplying the platform.
Guide Piper the AI SDR Agent with goals, guardrails, and rules-of-engagement. This tells her which buyers to engage and how to behave so that she can…
qualified.com/platform
How much it does unattended
- Runs autonomously
- YesThe vendor positions Piper as working inbound leads without a human in the loop, around the clock, across the website and the email inbox rather than drafting for a rep to send.
Now there's Piper the AI SDR Agent who autonomously nurtures and converts inbound prospects into pipeline, 24x7 and at hyperscale.
qualified.com/ai-sdr - Multi-agent
- PartlyRunning more than one agent persona at once is a plan-gated capability: multiple agent profiles appear only in the top Ultimate tier's feature list, not in Premier or Enterprise.
Everything in Enterprise, plus... Multiple Agent Profiles
qualified.com/pricing - Agent permissions
- YesCustomers bound the agent before it acts, setting goals, guardrails and rules of engagement that decide which buyers it may approach and how it may behave.Was Partly before our last check.qualified.com/platform
Which models it runs on
- Claude
- YesAnthropic models are used via Amazon Bedrock as a named generative-AI subprocessor.
Amazon Bedrock (Anthropic) - USA
qualified.com/legal/subprocessors - GPT
- YesOpenAI and Azure OpenAI Service are named generative-AI subprocessors.
Azure OpenAI Service – USA
qualified.com/legal/subprocessors - Open models
- NoThe enumerated generative-AI subprocessors are all hosted proprietary-model services; no open-weight option is listed.qualified.com/legal/subprocessors
- Model choice
- NoQualified selects the model providers; the published list is the vendor's own subprocessor set, with no buyer choice offered.qualified.com/legal/subprocessors
Where you use it
- In a browser
- YesThe website is the primary surface: the agent meets visitors live on the customer's site over video, voice or chat, and is administered from the hosted Qualified application.
Engage your best buyers on the website, face to face. Meet with visitors over video, voice, or live chat.
qualified.com/ai-sdr
Whose machine it runs on
- Self-hosted
- NoThe service runs only in Qualified's own AWS tenancy; the trust page names AWS as the host and places all customer data in one US region, with no bring-your-own-infrastructure option.
Qualified data resides in the US-East region of AWS, located in Northern Virginia, USA. Qualified does not have any data storage options in the EU at…
qualified.com/trust - Open source
- NoSource is held in a private repository with role-restricted employee access.
All of Qualified software is version controlled and synced between contributors (developers) to a single origin repository. Access to the central…
qualified.com/trust
What it costs to run
- How it meters
- PartlyCustom quote with no published metering unit; the only visible cost dimensions are tier gates on websites, contact-database volume and production instances.
We’ll build a plan that’s perfectly customized for you and your pipeline needs.
qualified.com/pricing - Free tier
- NoThere is no self-serve entry: all three published tiers and every call to action on the pricing page lead to a scheduled demo and a custom-built plan, with no free or trial tier offered.
Hire Piper the AI SDR Agent to scale inbound pipeline generation. We’ll build a plan that’s perfectly customized for you and your pipeline needs.
qualified.com/pricing - API access
- PartlyA documented v2 REST API exists with public reference docs, but the pricing page places enterprise-grade APIs in the Enterprise tier's 'everything in Premier, plus' list, so the entry tier does not include it.
The Qualified Enterprise API connects your Qualified data to your warehouse, CDP, and downstream systems.
app.qualified.com/docs/api - Bring your own key
- NoInference runs through Qualified's own AI service providers; no bring-your-own-key or bring-your-own-cloud path is published.
Your information is not used to develop, improve, or train generalized AI and/or ML models and will not be stored by our AI service providers
qualified.com/legal/privacy
Buying it for a team
- A company can buy it
- YesThis is sold to companies only: the three tiers are organisation-level plans negotiated through a demo, and the vendor counts hundreds of corporate customers rather than individual users.
Hired by over 500 companies, Piper the AI SDR Agent is boosting pipeline and efficiency for marketers around the world.
qualified.com/pricing - Seat model
- PartlyNamed user accounts exist for sales reps plus a designated Qualified Admin, but no per-seat price, minimum or ceiling is published.
Train your SDR team to have live chat conversations in Qualified by completing user setup, providing a sales user overview, and reviewing chat best…
qualified.com/implementation - Admin controls
- YesAdministrators constrain the agent in Agent Studio through guardrails and rules of engagement that govern which buyers it engages and how it behaves, alongside onboarding and evaluation controls.qualified.com/platform
- Audit log
- PartlyAuditability is claimed as a property of the Enterprise SAML SSO feature; no separate admin audit log is documented.
SAML 2.0 enhances user-based security and streamlines signup and login from trusted portals to enhance user experience, access management, and…
qualified.com/trust - Single sign-on
- PartlySAML single sign-on ships as a standard feature, but the two vendor pages disagree on which tier carries it: the pricing page lists it in the entry Premier plan while the trust page restricts it to an Enterprise plan.
Qualified offers assertion markup language (SAML)-based SSO as a standard feature to customers on its Enterprise plan.
qualified.com/trust
What happens to your code
- Opt out of training
- YesNo opt-out is needed because the default is already exclusion: the privacy policy states customer information is not used to develop or train generalised AI or ML models and is not stored by its AI providers.Was Partly before our last check.qualified.com/legal/privacy
- Data residency
- YesThe jurisdiction is stated plainly and is singular: all customer data sits in AWS US-East in Northern Virginia, and the vendor says it offers no EU storage option, so EU-only residency is not available.qualified.com/trust
- Getting out
- PartlyData can be pulled out programmatically through the v2 API into a warehouse or CDP and individuals can be deleted by API, but API access sits in the Enterprise tier and no contract exit or credit-expiry terms are published.app.qualified.com/docs/api
- Certifications
- PartlyA SOC 2 Type II audit is performed annually and the report is available on request, and GDPR compliance is claimed; the ISO 27001 accreditation cited belongs to AWS as host, not to Qualified itself.Was Yes before our last check.
Qualified undergoes a SOC 2 Type II audit annually. Contact your Qualified Representative to request access to the current report.
qualified.com/trust
Plans and pricing
Price and terms
- Free plan or trial
- NoNo
What needs a higher plan
- Ultimate
- Multi-agent
- Enterprise
- API access, Audit log, Getting out
From qualified.com/pricing, checked .
The Agents Index digest
Price changes and new agents like Qualified, at most once a week.
Last issue: Devin vs Claude Code: Which Should You Pick? · 13 October 2026
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Docs, qualified.com, captured
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Sources and updates
Last changed
Sources9
Coverage elsewhere6
The Agents Index in AI answers0 of 1
- PerplexityDoes not cite The Agents IndexAsked
Qualified alternatives
on Other sources: g2.com, default.com, pipeline.zoominfo.com, artisan.co, storylane.io, spotsaas.com
Updates4
- Capabilities · Free tier · Price · Terms
- Capabilities · Free tier · Terms
- Capabilities · Free tier · Terms
- Alternatives · Crunchbase link · LinkedIn link · Summary · Tagline
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