Summary
Qualified is a B2B agentic marketing platform built on Salesforce whose AI SDR agent, Piper, engages website visitors over chat, voice, video and email. It qualifies inbound leads, routes them, and books sales meetings automatically.
- Best for
- B2B companies already running Salesforce that get real inbound website traffic and want an AI agent to qualify and convert it 24/7.
- Not for
- Teams on a non-Salesforce CRM, teams whose bottleneck is outbound prospecting rather than inbound conversion, or anyone wanting transparent self-serve pricing.
- Free tier
- NoThree plans — Premier, Enterprise, Ultimate — each with a single 'Schedule a demo' call to action; no free plan, trial or self-serve signup is offered.
What it does
- Done-for-you service
- NoYou buy and run software; Qualified sells a platform, not a done-for-you service.
Qualified is an AI-powered agentic marketing platform that automatically converts website traffic into pipeline.
qualified.com/ai-info-page
How much it does unattended
- Runs autonomously
- YesPiper works inbound leads end to end without a human in the loop, 24x7.
Now there's Piper the AI SDR Agent who autonomously nurtures and converts inbound prospects into pipeline, 24x7 and at hyperscale.
qualified.com/ai-sdr - Multi-agent
- PartlyThe top tier adds multiple agent profiles and multiple production instances; the vendor never describes several agents coordinating on one task.qualified.com/pricing
- Agent permissions
- PartlyActs unattended inside admin-set goals, guardrails and rules-of-engagement; no per-action human approval step is published.
Guide Piper the AI SDR Agent with goals, guardrails, and rules-of-engagement.
qualified.com/platform
Which models it runs on
- Claude
- YesAnthropic models are used via Amazon Bedrock as a named generative-AI subprocessor.
Amazon Bedrock (Anthropic) - USA
qualified.com/legal/subprocessors - GPT
- YesOpenAI and Azure OpenAI Service are named generative-AI subprocessors.
Azure OpenAI Service – USA
qualified.com/legal/subprocessors - Open models
- NoThe enumerated generative-AI subprocessors are all hosted proprietary-model services; no open-weight option is listed.
Azure OpenAI Service – USA Generative AI OpenAI - USA Generative AI Amazon Bedrock (Anthropic) - USA Generative AI Google Cloud AI - USA Generative AI
qualified.com/legal/subprocessors - Model choice
- NoQualified selects the model providers; the published list is the vendor's own subprocessor set, with no buyer choice offered.
Amazon Bedrock (Anthropic) - USA Generative AI Google Cloud AI - USA Generative AI
qualified.com/legal/subprocessors
Where you use it
- In a browser
- YesThe agent runs on the customer's website and inbox, administered in the hosted Qualified app.
Piper the AI SDR Agent engages visitors with AI chat, voice, video, and email.
qualified.com/ai-info-page
Whose machine it runs on
- Self-hosted
- NoSingle-tenant hosting is not offered; the service runs in Qualified's AWS account.
Qualified data resides in the US-East region of AWS, located in Northern Virginia, USA.
qualified.com/trust - Open source
- NoSource is held in a private repository with role-restricted employee access.
All of Qualified software is version controlled and synced between contributors (developers) to a single origin repository. Access to the central…
qualified.com/trust
What it costs to run
- How it meters
- PartlyCustom quote with no published metering unit; the only visible cost dimensions are tier gates on websites, contact-database volume and production instances.
We’ll build a plan that’s perfectly customized for you and your pipeline needs.
qualified.com/pricing - Free tier
- NoAll three plans route to a sales demo; no free tier or self-serve trial is offered.
Hire Piper the AI SDR Agent to scale inbound pipeline generation. We’ll build a plan that’s perfectly customized for you and your pipeline needs.
qualified.com/pricing - API access
- PartlyA documented REST API (v2, bearer tokens, OAuth scopes) exists, but the plan table lists APIs as an Enterprise-tier addition and the docs note the API must be enabled for a team.
Everything in Premier, plus... Enterprise-Grade APIs
qualified.com/pricing - Bring your own key
- NoInference runs through Qualified's own AI service providers; no bring-your-own-key or bring-your-own-cloud path is published.
Your information is not used to develop, improve, or train generalized AI and/or ML models and will not be stored by our AI service providers
qualified.com/legal/privacy
Not established: MCP server
Buying it for a team
- A company can buy it
- YesSold to companies through sales, with plan tiers built around enterprise governance.
Hired by over 500 companies, Piper the AI SDR Agent is boosting pipeline and efficiency for marketers around the world.
qualified.com/pricing - Seat model
- PartlyNamed user accounts exist for sales reps plus a designated Qualified Admin, but no per-seat price, minimum or ceiling is published.
Train your SDR team to have live chat conversations in Qualified by completing user setup, providing a sales user overview, and reviewing chat best…
qualified.com/implementation - Admin controls
- YesTwo constraints are documented: goals, guardrails and rules-of-engagement configured in Agent Studio, and the Salesforce integration user's object and field permissions bounding what the agent can read or write.
Data shared from Salesforce to Qualified is dictated by the permissions of the Integration User used to connect Qualified to Salesforce.
qualified.com/trust - Audit log
- PartlyAuditability is claimed as a property of the Enterprise SAML SSO feature; no separate admin audit log is documented.
SAML 2.0 enhances user-based security and streamlines signup and login from trusted portals to enhance user experience, access management, and…
qualified.com/trust - Single sign-on
- PartlySAML 2.0 SSO with Okta, Azure and OneLogin, described as standard on the Enterprise plan.
Qualified offers assertion markup language (SAML)-based SSO as a standard feature to customers on its Enterprise plan.
qualified.com/trust
Not established: Pooled budget
What happens to your code
- Opt out of training
- PartlyQualified states it uses customer content only to provide, maintain and improve its services; no customer-facing opt-out control is published.
We do not access or use customer content for any purpose other than providing, maintaining and improving the Qualified services and as otherwise…
qualified.com/trust - Data residency
- YesUS only: data sits in AWS us-east (Northern Virginia), with no EU storage option and SCCs for EU transfers.
Qualified data resides in the US-East region of AWS, located in Northern Virginia, USA. Qualified does not have any data storage options in the EU at…
qualified.com/trust - Getting out
- PartlyData can be pulled out through the v2 Enterprise API into a warehouse or CDP, and GDPR deletion is supported; retention settings are customer-configurable. No credit balance exists to expire.
The Qualified Enterprise API connects your Qualified data to your warehouse, CDP, and downstream systems.
app.qualified.com/docs/api - Certifications
- YesAnnual SOC 2 Type II audit, GDPR commitment with SCCs, CCPA service-provider posture, annual third-party penetration testing.
Qualified undergoes a SOC 2 Type II audit annually.
qualified.com/trust
23 sourced claims on this page. Checked 2026-09-02. How we check.
Alternatives
Where we would send a reader instead, in that listing's own words.
Revenue agents that research accounts, prospect, run outbound and manage deals, metered in Agent Actions.
AI SDR and inbound phone agent for outbound prospecting and real-time lead qualification.
Identifies anonymous website visitors and runs AI inbound and outbound GTM agents on one shared context graph.
Filed under
Sources and updates
The pages we read9
Every fact below comes from the vendor. Nothing here is independently corroborated yet.
Coverage elsewhere6
Updates3
- Capabilities · Commercial terms · Free tier
- Capabilities · Commercial terms · Free tier
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