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Leaping AI

Voice and SMS AI agents for call centres, with built-in telephony, CRM integrations and a no-code agent builder.

Leaping AI is a voice and text agent platform for call centres, handling inbound and outbound calls and SMS with telephony included. Agents are configured in a no-code builder, hand calls to human staff, and connect to CRM systems.

What we checked

Pages last read
Facts checked
19 factsFrom 10 sources
AI answers
Named in 0 of 150Our October check

How we checkEditorial policy

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Leaping AI in our research

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AI Agent Pricing Index, October 2026

Price in Voice agents

$1,000a month

Pricier than 10 of the other 11 agents with a monthly price.

Price checked 9 September 2026.

What we checked on Leaping AI

YesPartlyNo

What it doesPartly

Done-for-you service

Both: Leaping AI's team configures, builds and tests the agent for you during onboarding and watches the first week live, while the platform itself is a no-code builder customers then operate themselves. Patronus is described running it without technical help.

We build your agent and run it through real scenarios like bathroom remodel inquiries, siding estimates, and window replacement quotes before a…

leapingai.comChecked

How much it does unattendedYes

Runs autonomously

The vendor states agents run calls and campaigns on their own and book in-home estimates end to end without a person, with escalation to a human only when the call needs one.

Qualify homeowners, confirm service area, and book in-home estimates without any human involvement.

leapingai.comChecked

How much it does unattendedPartly

Agent permissions

Boundaries are expressed as transfer and escalation rules: the agent hands the call to a person or another system, including over SIP. No approval gates, action allow-lists or per-tool permission model are documented.

Leaping AI's voicebots can transfer calls to human agents or other systems, including SIP (Session Initiation Protocol) transfers for routing calls…

leapingai.com/pricingChecked

Which models it runs onYes

Claude

Claude is named as one of the large language models a customer can choose to power an agent; the vendor lists model choice as a platform feature rather than a tier upgrade.

Choice of different Large Language Models (like GPT, Claude, etc.) to power the AI agent.

leapingai.com/pricingChecked

Which models it runs onYes

GPT

GPT is named alongside Claude in the vendor's description of the multiple-LLM feature, so OpenAI models are an available choice for the agent's reasoning layer.

On the page: Pricing page, 'Have full control' feature list, 'Multiple LLMs' row

leapingai.com/pricingChecked

Which models it runs onYes

Model choice

The buyer picks the underlying providers rather than accepting a fixed stack, with the platform orchestrating them into one agent; note the security page separately claims every component including model deployment is managed in-house.

We build on the world's best AI providers — you choose which ones.

leapingai.comChecked

Where you use itYes

In a browser

Everything is done in a hosted web product: a visual no-code builder for the agents plus an analytics dashboard for call volume, live calls and summaries.

A visual interface that allows users to create and configure AI agents without writing any code, making the technology accessible to non-technical…

leapingai.com/pricingChecked

Whose machine it runs onPartly

Self-hosted

One comparison page offers optional on-prem infrastructure for sensitive environments, while the security page says data never leaves Leaping AI's own controlled environment; no self-hosting documentation, requirements or tier is published either way.

Built-in GDPR, HIPAA, ISO, and SOC 2 compliance, with audit trails and optional on-prem infrastructure for sensitive environments.

leapingai.com/blog/best-alternative-to-…Checked

Whose machine it runs onNo

Open source

The terms of service reserve all software rights to the vendor and grant the customer none, and no repository, licence or source distribution appears anywhere on the site.

All intellectual property related to the Service, including design, software, trademarks, and copyrights, is owned by Leaping AI and protected under…

leapingai.com/privacy/terms-of-serviceChecked

What it costs to runYes

How it meters

Leaping AI meters voice by the minute at a stated $0.05-$0.15 and adds a monthly platform fee of $1K-$5K, so cost tracks call volume rather than seats, but the vendor publishes the figures only as a range on its own comparison post and routes buyers to a quote for an exact rate.

Leaping AI Usage-based voice pricing ($0.05–$0.15 per minute) plus monthly platform fees ($1K–$5K). Implementation is usually included or minimal.

leapingai.com/blog/best-kore.ai-alterna…Checked

What it costs to runPartly

Free tier

A free trial exists but is arranged with the vendor: a customer story describes one running past 60 days, while the site offers no sign-up link, no self-serve plan and answers the cost question by asking you to contact the team.

By 60 days in, Yale made the call to start paying for the service even though Leaping AI's offer of a free trial hadn't expired

leapingai.com/customers/independent-hom…Checked

What it costs to runPartly

API access

An API is listed as a platform feature and CRM integrations are said to run over APIs, but no developer documentation, endpoint reference or authentication guide is published anywhere on the site or a docs subdomain.

Connect Leaping AI with other software tools via APIs.

leapingai.com/pricingChecked

What it costs to runPartly

Bring your own key

You can bring your own telephony carrier instead of switching phone systems, but nothing documents bringing your own model API keys, inference endpoint or cloud account.

Use your own phone company, no switch needed.

leapingai.com/pricingChecked

Buying it for a teamYes

A company can buy it

This is sold to organisations only: quotes are requested through a business form, and the marketing is aimed at enterprise call centres such as an airline and multi-state contractors.

Trusted by enterprises to deliver the same or better customer satisfaction as human agents. At scale.

leapingai.comChecked

Buying it for a teamPartly

Admin controls

Identity and access management lets an administrator decide who may use the platform and what they may do there; constraints on the agent's own behaviour are set through conversation flows and transfer rules, not a documented policy engine.

Control who can access the system and what they can do.

leapingai.com/pricingChecked

Buying it for a teamYes

Audit log

The vendor states audit trails are built into the platform alongside access controls, and configuration changes are separately tracked with reviewable, revertable version history.

Leaping AI provides secure voice AI solutions meeting SOC 2, HIPAA, and PCI DSS requirements with encryption, access controls, and comprehensive…

leapingai.com/blog/8-best-call-center-s…Checked

What happens to your codeYes

Data residency

European customer data is kept inside the EU, and the vendor says it runs every component itself rather than on shared third-party infrastructure, with residency options offered to enterprises.

Adherence to privacy and data protection laws like GDPR (Europe) and various US regulations, with European data hosted within EU borders for…

leapingai.com/pricingChecked

What happens to your codePartly

Getting out

Deletion is documented: the vendor actions an account deletion request within 30 days. No bulk export of calls, transcripts or configuration is described, and there is no published credit balance to expire.

To delete Your account and the personal information associated with it, contact Us at contact@leapingai.com from the email address associated with…

leapingai.com/privacy/privacy-policyChecked

What happens to your codeYes

Certifications

The vendor claims active GDPR and HIPAA compliance plus SOC 2 certification released on request, and its comparison pages add ISO; no certificate, report or trust page is published on the site itself.

We maintain active GDPR compliance, HIPAA compliance, and SOC 2 certification (available upon request).

leapingai.com/blog/best-voice-ai-agent-…Checked

For AI agents

API
Partly
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Leaping AI alternatives

All 9 alternatives

Questions about Leaping AI

How much does Leaping AI cost?
Leaping AI gives its price on request. From leapingai.com/pricing, checked 1 November 2026.
Does Leaping AI have an API or an MCP server?
It has a limited API.
Is Leaping AI open source, and can you host it yourself?
It is not open source. You can host part of it yourself.
What have we checked on Leaping AI?
19 facts, under these headings: What it does, how much it does unattended, which models it runs on, where you use it, whose machine it runs on, what it costs to run, buying it for a team, what happens to your code.
How do we check Leaping AI?
We hold 19 facts on Leaping AI, quoted from 10 pages. Facts and price last checked 1 November 2026. Last change found 24 October 2026.

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Sources and changes

Last changed

Sources on leapingai.com10

What changed on this page1

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