LuMay in our research
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AI Agent Pricing Index, October 2026
Price in Agent platforms
$249a month
Pricier than 20 of the other 21 agents with a monthly price.
Price checked 9 September 2026.
What we checked on LuMay
Done-for-you service
LuMay sells its own delivery people alongside the software: a discovery sprint, a fixed-scope production pilot and a dedicated monthly engineering pod, with priced ongoing managed optimisation.
A dedicated team - architect, AI engineer, integration engineer, QA - for ongoing build, adoption, and optimization.
lumay.ai/pricingChecked
Runs autonomously
The vendor positions its agents as deliberately semi-autonomous: they plan and act, but sensitive steps stop at a human approval gate rather than completing unattended.
AI agents go further — interpreting a goal, planning the steps to complete it, retrieving information, taking approved actions, and checking the…
Multi-agent
Specialised agents run under a supervisor with delegation, shared state and conflict resolution, and the workflow product names LangGraph, Autogen and CrewAI as the orchestration underneath.
For complex workflows, we design specialized agents (collection, analysis, validation) coordinated by a supervisor agent, with task delegation,…
Agent permissions
Human-in-the-loop gates sit in the orchestration layer, so an agent's reach before it must ask is a configured policy rather than a fixed product behaviour.
Human approvals for sensitive actions at orchestration layer.
Claude
The runtime names Anthropic as a swappable provider alongside OpenAI; the vendor names the provider, not a specific Claude model version.
Swap LLM providers (OpenAI ↔ Anthropic) without changing the agent, flow, or connectors.
GPT
OpenAI is one of the two named providers the reasoning loop calls, and the hosted default routes through Azure OpenAI inside Microsoft's enterprise boundary.
the input, retrieved context, conversation history, and system prompt are sent to the configured LLM (OpenAI or Anthropic)
Open models
A locally hosted model can be configured, but the vendor never names an open-weight family anywhere I read; only OpenAI, Anthropic and Azure OpenAI are identified by name.
You can also configure LuMay to use your own Azure OpenAI resource or a locally hosted model.
Model choice
Provider choice is an explicit design property: agents, flows and connectors are meant to survive a swap between providers or any compatible API.
The engine is provider-agnostic: you can swap between OpenAI, Anthropic, or any compatible API without changing the agent configuration, the…
In a browser
Web and chat are first-class interface channels, and the voice product adds a self-service dashboard with a real-time view from the Growth plan upward.
Voice, chat, web, email and APIs.
lumay.ai/platformChecked
Self-hosted
Four postures are sold, up to on-prem Kubernetes and a fully air-gapped build, and the pricing page attaches published floors to each rather than leaving them to sales.
Yes. LuMay offers SaaS, Bring Your Own Cloud, private cloud, and on-premises deployment models. BYOC and on-premises give full control over data…
How it meters
A per-agent monthly subscription carries an included allowance, then meters: per-minute voice overage and per-active-minute connector charges stacked on the base fee, with carrier fees passed through.
All connector charges are billed per active minute, only when the connector is engaged on a live call. No hidden fees and no separate per-query RAG…
Free tier
Every voice plan opens with a 14-day free trial that asks for no card, but the pricing pages publish no standing $0 tier: after the fortnight the cheapest way to keep an agent running is Basic at $249 a month.
All plans include a 14-day free trial. No credit card required.
API access
A REST API ships on every published voice plan including the $249 Basic entry tier, so programmatic use needs no upgrade; webhooks arrive only at Growth and a GraphQL API plus private endpoints are held back for Enterprise.
On the page: Feature Matrix table, API & Developer section, REST API row across Basic, Starter, Growth and Enterprise columns
MCP server
MCP is real and native but gated: five servers from the Growth plan and unlimited on Enterprise, while the Basic and Starter cards show it struck through.
MCP (Model Context Protocol) servers let you extend Voxentis's AI with custom tools, data sources, and workflows - without writing a full…
Bring your own key
Bringing a private or fine-tuned model is offered, but it sits in the custom-enterprise add-on table with no published rate, so the entry plans cannot buy it off the page.
Deploy a fine-tuned or private LLM within Voxentis platform
A company can buy it
The pricing page sells to organisations rather than individuals: an Enterprise Platform bundles several agents onto one governed contract from $150K a year, with volume pricing, a named solution architect and annual deployment subscriptions for your own cloud or on-premises.
Standardize multiple agents on a single governed contract - one security review, one renewal, one price. Built for teams scaling LuMay across…
lumay.ai/pricingChecked
Seat model
Seats are only one dimension among several and only on some agents: Insight and Legal price partly on users, while voice prices on agents and included minutes with no per-seat rate published.
Data sources + users + queries
lumay.ai/pricingChecked
Admin controls
Constraints are enumerated concretely: least-privilege roles, tool allowlists, approval gates and spending limits, plus token-budget and latency caps set per agent in the runtime.
Role-based access, least-privilege permissions, tool allowlists, input/output validation, prompt-injection protection, approval gates, spending…
Audit log
Every request carries a correlation ID linking API call, database queries, connector dispatches and model calls into one traceable chain, and access logs are offered for audit review.
X-Correlation-ID on every request with end-to-end OpenTelemetry tracing.
Single sign-on
The platform page presents Keycloak SSO with SAML/OIDC as a standard control, yet the voice product prices SSO/LDAP/AD integration as a custom-quote enterprise add-on, so it is not simply included.
Enterprise identity and access management integration
Opt out of training
Non-training rests on the hosted default routing to Azure OpenAI inside Microsoft's boundary rather than on a customer-facing toggle; self-hosting or your own Azure resource is the stronger route.
In the default SaaS configuration, it connects to Azure OpenAI, which processes prompts within Microsoft's enterprise data boundary and does not use…
Data residency
Residency follows the deployment model rather than a region picker: LuMay's own Azure tenancy for SaaS, your Azure or AWS subscription for BYOC, your VPC, or your data centre.
The same images run in every deployment model - LuMay-managed SaaS, your cloud subscription, your private VPC, or your on-prem Kubernetes cluster.
Getting out
Customers keep rights to their content and session data is not retained, but no export tool is published, fees are non-refundable by default and rollover of unused minutes is never addressed.
All fees are non-refundable unless otherwise stated in your enterprise agreement.
lumay.ai/terms-of-serviceChecked
Certifications
Two certifications are asserted outright rather than as alignment, with GDPR readiness and HIPAA handled through a BAA on private-cloud or on-premises deployments.
The platform is SOC 2 Type II and ISO/IEC 27001 certified, and supports GDPR compliance-readiness for regulated environments.
LuMay price and terms
Terms
- Free to start
- PartlyPartly14-day free trial on all voice agent plans, with no credit card required
The terms in full
No standing $0 plan is published: the cheapest ongoing tier is Basic at $249/mo, and the platform pricing page offers only a contact route for anything larger.
What needs a higher plan
- Growth
- MCP server
For AI agents
- MCP server
- PartlyGrowth
- API
- Yes
Pricing page, captured
LuMay alternatives
All 9 alternatives- This spot is openBe the first agent people see on LuMay's page.
- First on your rivals' pages
- Top of your category
- First in the home page list
- First in search results
- In comparisons and guides
- In the weekly newsletter
- Visits and AI reads each month
7 more alternatives
8 of the 9 publish a price.
- GumloopFrom $37 a monthMultiplayer AI agent builder: teams build agents over their apps while IT keeps governance and spend control.
- DustFree, then about $34 a seat a monthPlatform for building and running company agents on connected tools, data and 20+ models.
- DifyFree, then $59 a monthOpen-source platform for building agentic workflows, AI agents and RAG knowledge pipelines.
- ManusFree, then $20 a monthGeneral-purpose AI agent that plans and executes multi-step tasks on its own cloud computer.
Questions about LuMay
- How much does LuMay cost?
- LuMay costs $249 a month. From lumay.ai/ai-products/voice-agent/pricing, checked 29 October 2026.
- Does LuMay have an API or an MCP server?
- It has an API. It has an MCP server on Growth.
- Is LuMay open source, and can you host it yourself?
- You can host it yourself.
- What have we checked on LuMay?
- 24 facts, under these headings: What it does, how much it does unattended, which models it runs on, where you use it, whose machine it runs on, what it costs to run, buying it for a team, what happens to your code.
- How do we check LuMay?
- We hold 24 facts on LuMay, quoted from 8 pages. Facts and price last checked 29 October 2026.
Sources and changes
Last changed
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