OmniDimension

Summary

OmniDimension is a no-code platform for building voice AI agents from a text prompt and deploying them across phone, web chat, WhatsApp, email and SMS. It bundles telephony, a visual workflow builder, a CRM, call analytics and a REST API.

Captured 2026-09-10 · theagentsindex.com

From: $15/month$15 monthly · $12.50 billed annually
Free trial: PartlyComplimentary sign-up credits of an unpublished size, no card required; there is no standing $0 plan. The cheapest standing routes are a pay-as-you-go top-up from $14 or Starter at $15/month.

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What it does

Done-for-you service: PartlyYou run the software yourself from a no-code dashboard, but the terms of use offer paid professional services on request, and the Enterprise tier adds a dedicated account manager, priority onboarding and live training.OmniDimension offers customized professional services which include personalized consultations, advanced implementation assistance, optimization…omnidim.io/terms-of-use

How much it does unattended

Runs autonomously: YesAn agent runs whole inbound or outbound calls unattended, and workflows fire calls, messages and CRM writes from a trigger with nobody watching.You connect a trigger (something that starts the flow) to a sequence of actions (calls, messages, CRM updates, and logic), so work happens…docs.omnidim.io/docs/workflows
Multi-agent: PartlyWorkflows chain agent actions and can call sub-workflows, so several agents run in sequence, but the docs describe no agent-to-agent handoff or shared-state orchestration.Flow control: Condition, Switch, Delay, Wait for time, Time condition, Run workflow (sub-workflow), Code, Notedocs.omnidim.io/docs/workflows
Agent permissions: PartlyThe agent acts alone inside limits you write in advance: natural-language transfer and hang-up conditions, a hard call-length ceiling and per-campaign calling hours, so escalation is pre-configured rather than requested mid-call.Conditional call transfer to a human agent or another number.docs.omnidim.io/docs/api-reference/agen…

Which models it runs on

Claude: NoThe pricing page publishes the full model catalogue and its alphabetical LLM list runs from Bedrock straight to Gemini with no Anthropic or Claude entry; the agent API model enum likewise names none.Bedrock:mistral.mistral-large-3-675b-instruct Gemini-2.5-flash Gemini-2.5-flash-lite Gemini-3.5-flash-lite Gemini-3.6-flash Gpt-3.5-turbo Gpt-4.1-miniomnidim.io/pricing
GPT: YesOpenAI models are the largest block in the published catalogue, offered both directly and through Azure, and the agent API accepts them by name.Gpt-4o Gpt-4o-mini Gpt-5-mini Gpt-5-nano Gpt-5.1 Gpt-5.4-mini Gpt-5.4-nano Gpt-5.6-lunaomnidim.io/pricing
Open models: YesOpen-weight families are selectable through the OpenRouter and Bedrock entries in the catalogue, so you are not confined to closed frontier models.Openrouter:google/gemma-4-31b-it Openrouter:minimax/minimax-m2.7 Openrouter:nvidia/nemotron-3.5-lightning Openrouter:openai/gpt-oss-120bomnidim.io/pricing
Model choice: YesYou choose the speech-to-text, LLM and text-to-speech provider per agent and may mix them freely; the vendor does not pin you to one stack.You can use any combination of supported models for your Voice AI agents.omnidim.io/pricing

Where you use it

In your editor: PartlyThere is no editor extension, but the hosted MCP server plugs the agent tools into Cursor, VS Code and Windsurf, so an IDE drives the platform rather than hosting it.Cursor, VS Code, Windsurf | Hosted. These clients speak HTTP MCP natively.docs.omnidim.io/docs/mcp
On the command line: PartlyThe only terminal-run component is the local MCP server, installed and diagnosed with npx sub-commands; no CLI exists for building agents or dialling calls on its own.It runs on your machine as a stdio child process, reads your OmniDimension API key from an environment variable, and proxies tool calls to the…docs.omnidim.io/docs/mcp/local-server
In your pipeline: PartlyThe vendor points CI and headless automation at the local API-key MCP server and the REST API, but nothing in the product acts on a pull request.Use the local server when you want: An API-key flow instead of OAuth (CI, automation, scripts).docs.omnidim.io/docs/mcp/local-server
In a browser: YesEverything is built in a hosted dashboard, and the same agent can be embedded on your own site as a chat and voice widget with a no-code script.Web chat and voice widget: embed the agent on your website.docs.omnidim.io/docs/omnichannel

Whose machine it runs on

Self-hosted: NoNo self-hosted, VPC or on-premise option appears anywhere in the pricing tiers or docs; even the white-label agency product runs on the vendor's infrastructure with the customer only pointing DNS at them.Once your domain points at us, we issue and renew the HTTPS certificate for you automatically. There is nothing to buy or install.docs.omnidim.io/docs/omnirelay/faq
Open source: PartlyThe two MCP servers and the Python, TypeScript and web SDKs are public and permissively licensed, while the platform itself is proprietary and the terms forbid reverse engineering it.omnidim-mcp-cloud (Apache 2.0). Hosted OAuth + HTTP server (FastAPI, Python).docs.omnidim.io/docs/mcp

What it costs to run

How it meters: YesBilling is a flat monthly prepaid balance drawn down per minute of conversation, with per-message rates for chat and WhatsApp and published overage rates on every tier.Each tier lowers your per-minute voice rate and unlocks the next set of capabilities. Pay a flat monthly price only for the minutes you talk.omnidim.io/pricing
Free tier: PartlyYou can sign up and build without a card, but the free entry is a one-off grant of complimentary credits rather than a standing zero-dollar plan; the cheapest standing route is a pay-as-you-go top-up.Yes, OmniDimension offers complimentary credits for new users to explore our platform. You can upgrade to a paid subscription when you're ready to…omnidim.io/pricing
API access: YesA documented REST API with a Bearer key covers agents, calls, campaigns, numbers and analytics, with Python, TypeScript and browser SDKs and a downloadable OpenAPI spec.The OmniDimension API lets you create agents, dispatch calls, manage phone numbers, and pull call analytics from your own systems. Auth is a single…docs.omnidim.io/docs/api-reference
MCP server: YesTwo MCP entry points expose every REST endpoint as a tool: a hosted OAuth server and a local stdio package, so another agent can drive calls and campaigns.OmniDimension ships two MCP entry points to the same set of tools (agents, calls, bulk calls, phone numbers, knowledge base, providers)docs.omnidim.io/docs/mcp
Bring your own key: PartlyYou bring your own telephony and messaging accounts, importing numbers from Twilio, RingCentral, Vonage or Exotel and WhatsApp via your own Meta credentials, but the agent model config offers only the vendor's own catalogue, with no field for your own LLM key or cloud.Bring your existing phone numbers from Twilio, RingCentral, Vonage, or Exotel.omnidim.io

Buying it for a team

A company can buy it: YesPlans are sold to companies with named team-member counts, and the Enterprise tier is bought through sales with unlimited seats, a custom DPA and a security review.Custom concurrency and unlimited seatsomnidim.io/pricing
Seat model: YesSeats are not billed individually; each tier includes a fixed ceiling of team members, one on Starter rising to ten on Growth, and only Enterprise removes the cap.Team member 1 2 5 10 Customomnidim.io/pricing
Pooled budget: YesThe monthly price is one prepaid balance for the whole account that voice minutes and messages draw from, so team members spend from a shared pot rather than personal allowances.Monthly price is prepaid balance for voice and messages. Your subscription controls features; top-ups lower your rate but do not unlock features.omnidim.io/pricing
Admin controls: PartlyReal per-user controls exist only for reseller accounts, which can switch dashboard menus on or off per client and cap their concurrency; ordinary team plans have no documented roles or permission settings, and agent limits are set per agent instead.Enable or disable dashboard menu access flags for a child user. Only the flags you pass are changed. Flags outside your reseller's permissions are…docs.omnidim.io/docs/api-reference/rese…
Audit log: PartlyConfiguration changes are recorded as immutable agent versions with diffs and named automatic backups, but they are purged after about ninety days and there is no account-wide log of administrative or sign-in activity.Saved versions are kept for about 90 days and then removed automatically, so your history stays tidy.docs.omnidim.io/docs/dashboard-guides/a…
Single sign-on: PartlySingle sign-on is sold only in the Enterprise bundle alongside the custom DPA and security review; no SAML or OIDC setup is documented, and no self-serve tier includes it.SSO, custom DPA and security reviewomnidim.io/pricing

What happens to your code

Opt out of training: PartlyThe terms take call recordings and user content for model development unless you opt out of recording, so the control exists but is opt-out, is bundled with recording itself, and is qualified only by de-identification.process communication data (“Communications”) and User Content for offering AI‑powered analytics and the development, training, and improvement of…omnidim.io/terms-of-use
Data residency: PartlyThe vendor is a US company that processes data in the United States under California law; no EU, UK or India region choice is offered anywhere, despite INR billing.If you access the Service from outside the United States, please be aware that your information may be transferred to and processed in the U.S.omnidim.io/privacy-policy
Getting out: PartlyUnused balance survives plan changes and top-ups with no published expiry, and transcripts and recordings can be pulled through the call-logs API, but deletion is a manual email request and no bulk account export is documented.Plans lower your per-minute rate and unlock more features, and you can upgrade anytime. Your balance carries over.omnidim.io/pricing
Certifications: PartlyNo certification is published: security assurances are sold as an Enterprise-only custom DPA and security review, and the vendor's own healthcare page states its HIPAA attestation is not published.SSO, custom DPA and security reviewomnidim.io/pricing

29 sourced claims on this page. Checked 2026-09-09. How we check.

Sources and updates

The pages we read13

Every fact below comes from the vendor. Nothing here is independently corroborated yet.

Updates1

2026-09-09Capabilities · Commercial terms · Free tier · Price