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The Agents Index

TelEcho

Conversational AI platform for voice and messaging agents that run customer calls and update connected systems.

TelEcho is a conversational AI platform from RTC LEAGUE for building voice and messaging agents that handle phone, WhatsApp and WeChat conversations. Agents are assembled in a visual workflow builder and act on connected CRM, calendar and ticketing systems during the call.

What we checked

Pages last read
Facts checked
23 factsFrom 6 sources
AI answers
Named in 0 of 150Our October check

TelEcho in our research

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AI Agent Pricing Index, October 2026

Pricing

Usage-based

14 of the 149 agents we checked bill by usage.

Price checked 16 September 2026.

What we checked on TelEcho

YesPartlyNo

What it doesPartly

Done-for-you service

You run the software yourself in a no-code builder, but the vendor also sells hands-on help: strategy calls, an onboarding meeting and prompt-engineering support appear only in the Enterprise column of the comparison table.

Work with us to design, launch, and scale production-ready AI-powered voice assistants.

telecho.io/pricingChecked

How much it does unattendedYes

Runs autonomously

Agents run whole calls and write to connected systems without a person on each interaction; escalation rules and human handoff conditions are set during agent setup rather than removed.

They can update CRMs, schedule appointments, trigger workflows, and route calls without needing a human on every interaction.

telecho.io/pricingChecked

How much it does unattendedYes

Agent permissions

Scope is bounded at setup rather than per action: guardrails, escalation and handoff conditions, business hours and response policies are configured before an agent goes live, and no per-step approval prompt is described.

Escalation rules and human handoff conditions

telecho.io/how-it-worksChecked

Which models it runs onPartly

Claude

Claude appears as a place you drive TelEcho from, via the vendor's MCP integration, not as a model the agent can run on; the pricing calculator's LLM selector offers OpenAI models only.

Define and configure your agent directly from ChatGPT or Claude via TelEcho's native MCP integration, without switching platforms.

telecho.io/how-it-worksChecked

Which models it runs onYes

GPT

GPT is the platform's reasoning layer: the pricing calculator meters GPT-5, GPT-5 Mini, GPT-5 Nano, GPT 4.1 and GPT 4.1 Mini, and OpenAI is the sole LLM provider named in the sub-processor table.

OpenAI LLM reasoning and response generation Call transcripts, workflow context United States

telecho.io/securityChecked

Which models it runs onNo

Open models

No open-weight option is offered anywhere: the calculator's five LLM choices are all OpenAI, and the vendor's complete sub-processor inventory names OpenAI as the only LLM provider that touches customer data.

TelEcho engages the following Sub-processors to provide the Service.

telecho.io/securityChecked

Which models it runs onPartly

Model choice

You choose the telephony carrier, the STT engine, the TTS voice and the execution pipeline, but every LLM option in the calculator comes from one vendor, so model choice stops at OpenAI.

We support multiple conversational execution models, depending on latency, compliance, and use case.

telecho.io/featuresChecked

Where you use itYes

In a browser

The whole product is a hosted web application: a visual drag-and-drop workflow builder, live dashboards, session replay and versioning, with nothing to install locally.

TelEcho's visual workflow builder makes conversational AI design fast and precise

telecho.io/how-it-worksChecked

Whose machine it runs onNo

Open source

The platform is closed and proprietary: the terms forbid decompiling or extracting source, ownership of the Services stays with RTC LEAGUE, and only bundled third-party open-source components are acknowledged.

Reverse engineer, decompile, or attempt to extract source code or the underlying AI models

telecho.io/legal/termsChecked

What it costs to runYes

How it meters

TelEcho combines platform pricing with usage charges and provides a calculator for monthly spend estimates.

Transparent pricing = Platform plan + Usage.

telecho.io/pricingChecked

What it costs to runPartly

Free tier

A free Build tier exists for evaluation with one agent deployment and basic observability, and Pay-as-you-go includes twenty concurrent calls, but no free minute allowance is published so real calls still meter per minute.

free 20 calls, can purchase

telecho.io/pricingChecked

What it costs to runPartly

API access

A Voice Agent API exists and carries an uptime commitment, and webhooks, custom REST integration and Enterprise metrics-export APIs are advertised, but the site publishes no endpoint reference, no docs route and no key-issuing flow.

Voice Agent API & Telephony Routing

telecho.io/securityChecked

What it costs to runYes

MCP server

TelEcho documents a native MCP integration letting an agent inside ChatGPT or Claude define and configure TelEcho agents; no server address, tool inventory or auth flow is published to verify scope.

On the page: Step 02 Agent Setup, 'Prefer working inside your AI tools?' callout

telecho.io/how-it-worksChecked

What it costs to runPartly

Bring your own key

An On Premises calculator architecture is offered through Enterprise contact sales, without self-service pricing.

On Premises Enterprise Contact sales

telecho.io/pricingChecked

Buying it for a teamYes

A company can buy it

This is sold to companies: an Enterprise plan goes through sales, and MSA, DPA, SLA, BAA and a completed vendor risk questionnaire are offered to Enterprise customers under NDA.

If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization.

telecho.io/legal/termsChecked

Buying it for a teamNo

Seat model

Nothing is priced per seat: users are invited into one account and charges follow minutes, so there is no published per-user fee, no seat floor and no seat ceiling, only 'limited team access' on Build.

You may invite additional users to access your account.

telecho.io/legal/termsChecked

Buying it for a teamPartly

Admin controls

Every agent is constrained at setup by guardrails and escalation rules, but the administrative controls that decide who may change them - RBAC, region pinning, retention controls - are listed as Enterprise-plan lines.

TelEcho offers enterprise-grade controls so your AI voice agent deployments remain secure, auditable, and compliant.

telecho.io/featuresChecked

Buying it for a teamPartly

Audit log

Audit trails are documented for TelEcho staff access to customer data, and calls carry session replay and transcripts, but no customer-visible log of administrative or configuration changes is described.

Centralized logging and intrusion detection across the API, telephony, and application layers, with audit trails for any access to Customer Data

telecho.io/securityChecked

Buying it for a teamPartly

Single sign-on

Single sign-on with MFA is confined to Enterprise-tier accounts, neither SAML nor OIDC is named as the protocol, and the pricing page hedges the same capability as 'SSO/SAML (if supported)'.

Single sign-on (SSO) and multi-factor authentication (MFA) available for Enterprise-tier Customer accounts, and enforced internally for…

telecho.io/securityChecked

What happens to your codePartly

Opt out of training

The opt-out is one TelEcho sets on your behalf rather than a switch you control, and it binds only where each model provider offers one; TelEcho separately promises not to train its own models on identifiable content.

We configure these integrations, where offered by the provider, to disable use of Customer-submitted data for training the provider's general-purpose…

telecho.io/legal/privacy-policyChecked

What happens to your codePartly

Data residency

You select the cloud region that stores your data and Enterprise adds region pinning, yet every named telephony, speech and LLM sub-processor processes in the United States, with EU transfers covered by standard contractual clauses.

Encrypted, redundant backups across availability zones for the cloud region selected by the Customer

telecho.io/securityChecked

What happens to your codePartly

Getting out

You keep ownership of recordings and transcripts, may request a copy of personal data and can set retention yourself, but no self-serve bulk export is documented and metrics export is an Enterprise line; billing is metered, so no prepaid credits can expire.

You retain ownership of all content, data, audio, text, or media you submit through the Services

telecho.io/legal/termsChecked

What happens to your codeYes

Certifications

SOC 2 Type II is claimed as attained with the report shown only under NDA, HIPAA is available through a signed BAA, and GDPR and UK GDPR are covered by a DPA with SCCs; ISO 27001 is not mentioned anywhere on the site.

Attained. Report available to Enterprise Customers under NDA

telecho.io/securityChecked

TelEcho price and terms

Terms

Free plan
YesYes
The terms in full

Build includes 1 agent deployment, observability basics, limited team access, team collaboration, versioning + rollback, and email support.

What needs a higher plan

Enterprise
Bring your own key, Admin controls, Single sign-on

For AI agents

MCP server
Yes
API
Partly
TelEcho's pricing page

Pricing page, captured

telecho.io/pricing, checked

TelEcho alternatives

All 9 alternatives

Questions about TelEcho

How much does TelEcho cost?
TelEcho is free to use. From telecho.io/pricing, checked 31 October 2026.
Does TelEcho have an API or an MCP server?
It has a limited API. It has an MCP server.
Is TelEcho open source, and can you host it yourself?
It is not open source.
What have we checked on TelEcho?
23 facts, under these headings: What it does, how much it does unattended, which models it runs on, where you use it, whose machine it runs on, what it costs to run, buying it for a team, what happens to your code.
How do we check TelEcho?
We hold 23 facts on TelEcho, quoted from 6 pages. Facts and price last checked 31 October 2026, when we also found the last change.

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  • Free plan

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AI assistants like ChatGPT and Claude opened The Agents Index pages 2,746 times in September. Claiming is free. You get this page's reader numbers and the verified owner mark. You confirm it with an email at telecho.io.

Report an error if a fact is wrong.