Telnyx Voice AI Agents in our research
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AI Agent Pricing Index, October 2026
Pricing
Usage-based
14 of the 149 agents we checked bill by usage.
Price checked 9 September 2026.
What we checked on Telnyx Voice AI Agents
Done-for-you service
Self-serve software the buyer builds on: Telnyx sells the platform and APIs, with a no-code AI Assistant Builder and in-browser simulator for configuring and deploying agents, not a team that builds or runs the agent for the customer. Sales contact is for volume rates and dedicated infrastructure, not delivery work.
You can use Telnyx's APIs or AI Assistant Builder, a no-code interface where you define behavior with natural-language instructions and greetings in…
Runs autonomously
Once configured, the assistant answers, speaks, routes and invokes tools through a full call without a human in the loop; a human enters only if the agent uses the transfer or handoff tool.
Once live, agents control the system directly, speaking, routing, and acting without human intervention.
Multi-agent
A handoff tool passes one live conversation between specialist assistants sharing context, and remote A2A agents plus multi-participant calls extend that beyond a single Telnyx assistant.
With the handoff tool, you can enable multiple assistants to support a user in a single conversation.
Agent permissions
Scope is set by what you attach: built-in tools, webhook tools, integrations and MCP servers with selected tools. Telnyx documents no approval gate that pauses an action mid-call for a human to confirm.
Besides Hangup, we offer several additional built-in tools to empower your agent to take real-world actions.
Claude
Claude is selectable as the assistant's model in the Agent tab, and the model table marks a Claude Haiku entry as requiring no API key of your own; prompts still leave Telnyx for Anthropic.
Third-party models — including those from Anthropic (Claude), OpenAI (GPT), and Google (Gemini) — are not self-hosted.
GPT
GPT models run as an external provider you supply credentials for: you create an OpenAI API key, store it as an integration secret and select the model, and OpenAI free-plan keys are rejected outright.
On the page: STT, TTS, and LLM providers — Large language model
Open models
Open-weight Qwen and Moonshot Kimi families run on Telnyx's own GPUs and are the recommended default for assistants, so prompt and response generation never leaves Telnyx infrastructure.
Self-hosted by Telnyx (open models served on Telnyx infrastructure) include the Qwen and Moonshot (Kimi) model families
Model choice
You choose the model per assistant and can point it at any public OpenAI-compatible endpoint such as FastRouter, Azure OpenAI, Bedrock, Baseten or vLLM, instead of the vendor picking for you.
In addition to standard third-party LLM providers like OpenAI, Gemini, and Groq, you can also power your AI Assistant with any public…
In your editor
The agent itself never runs in an editor, but Telnyx ships an MCP server that lets IDE assistants such as Cursor or Windsurf create and manage Telnyx AI assistants from the editor.
This server allows MCP clients like Claude Desktop, Cursor, Windsurf, OpenAI Agents and others to manage phone numbers, send messages, make calls,…
On the command line
Two terminal surfaces exist: a full resource-level Telnyx CLI and an Agent CLI whose composite commands stand up an assistant on a phone number in one invocation.
The Telnyx Agent CLI (@telnyx/agent-cli) provides composite setup commands that take you from an API key to a working capability — SMS, voice, an AI…
In a browser
Everything is buildable in the hosted Mission Control Portal, and the same assistant can be published to your own site as an embeddable voice and chat widget.
You can easily embed a customizable voice and chat widget on your frontend in the Widget tab.
Self-hosted
The runtime, telephony and portal stay on Telnyx; only the LLM and TTS steps can be pointed at your own endpoint, and Enterprise 'dedicated infrastructure' is still Telnyx-operated.
By default, every component of a Telnyx AI Assistant runs on Telnyx infrastructure.
Open source
The platform is proprietary: Telnyx keeps title to the AI Services and underlying models. Public repositories exist only for client-side SDKs, the CLI and the local MCP server.
Telnyx retains all right, title, and interest in the AI Services, the Telnyx platform, and all underlying technology, models, and documentation.
How it meters
Billed by consumption, not seats: a flat $0.05 per minute for the voice engine covering orchestration, speech-to-text and text-to-speech, with LLM tokens metered separately per token and telephony charged per minute on top, so the vendor estimates about $0.06 per minute all-in.
$0.05 per minute. No fine print. Orchestration, speech-to-text, and text-to-speech in one rate. LLM tokens at our own GPU prices, telephony at…
Free credit
$5 of free usage, once, at signup.
USD $5 in testing credit is provided.
Free tier
No standing free plan for running agents: pay as you go has a $0 monthly fee but meters every minute, so the free way in is a trial account with $5 of testing credit and hard limits on numbers, concurrency and call length. Signup is self-serve with a card, no sales call required.
On the page: Trial Account Privileges & Limitations, "Testing credit" section
API access
The whole assistant lifecycle is a public REST API under api.telnyx.com/v2: create, update, version, test and place outbound AI calls, with official SDKs in seven languages.
Creates a new AI assistant from the provided configuration, including its model, instructions, and attached tools, and returns the created assistant.
MCP server
MCP works in both directions: a hosted Telnyx MCP endpoint lets another agent drive the account, and external MCP servers can be attached as tools to an assistant.
The canonical Telnyx API MCP endpoint is https://api.telnyx.com/v2/mcp. Use this endpoint for MCP clients or scanners that need Telnyx API actions.
Bring your own key
You may bring your own LLM and TTS providers, storing third-party keys as integration secrets; ElevenLabs voices are explicitly billed on your own key rather than by Telnyx.
You can, however, BYO LLM or TTS using third-party providers.
A company can buy it
A company buys directly: an umbrella organization with invited sub-members, invoices and payment methods, plus Committed and Enterprise tiers sold against monthly minimums.
Custom pricing on dedicated infrastructure.
Seat model
There is no per-seat charge and no seat floor; organization members are added by invitation and the published rate card prices minutes, tokens, messages and numbers instead.
Usage-based pricing with no commitments. Volume discounts available on committed plans.
telnyx.com/pricingChecked
Pooled budget
An organization runs on a single shared balance and payment method for every sub-member, so all agents and users draw down one pot rather than per-user allowances.
In all cases, user organizations are allowed only one net running balance and payment method
Admin controls
Owners constrain people through CRUD permission groups and constrain the agent by which tools, integrations and MCP servers are attached, but Telnyx warns that not all V2 services are exposed to organization permissions.
Sub-accounts, also known as sub-members or sub-users, are limited in their capabilities by a permissions system that controls what resources they can…
Audit log
An audit events API returns who changed what and when, including whether the change came from Telnyx, the owner, an organization member or an account manager, though the vendor calls it best-effort.
Retrieve a list of audit log entries. Audit logs are a best-effort, eventually consistent record of significant account-related changes.
Single sign-on
SAML single sign-on is configurable per organization with IdP entity ID, SSO target URL and certificate fingerprint; only the organization owner can reach the SSO settings page.
Creates a new authentication provider for single sign-on, configured from the provided identity provider details, and returns the created resource.
Opt out of training
An opt-out exists but training is the default: without notice, de-identified inputs and outputs may improve Telnyx and third-party models. The residency FAQ routes you to your account team to document it.
Unless Customer opts out via the Telnyx portal or by written notice to Telnyx, Customer also grants Telnyx the right to use Input Data and Output in…
Data residency
Storage at rest is a hard control across US, EU (Germany), APAC (Australia) and UAE, changeable only once. Live processing location is steered by anchorsite but explicitly not guaranteed.
Storage location at rest is a hard control, governed by your Data Locality flag.
Getting out
Conversations, CDRs and usage reports are exportable by API or CSV and deletion can be requested within thirty days, but Telnyx says account configurations cannot be transferred and states no policy on unused balance.
Upon termination, Customer may request deletion of its Input Data and associated Output. Telnyx will use commercially reasonable efforts to comply…
Certifications
SOC 2 Type II is claimed on the product page, and GDPR, PCI and HIPAA readiness is presented as standard on every plan including pay-as-you-go rather than a paid enterprise add-on.
In-region infrastructure and carrier licenses ensure compliance with GDPR, PCI, HIPAA and more, wherever you're located.
Telnyx Voice AI Agents price and terms
Terms
- Free to start
- PartlyPartly
The terms in full
Pay as you go carries a $0 monthly fee but every minute is billed, so the only no-cost path is a trial account: USD $5 testing credit, 1 verified number, calls only to that number, 2 concurrent outbound calls, 10 minutes maximum per call, 100 outbound calls a day, and a trial number reclaimed within 30 days unless the account upgrades. A credit card is the only payment method accepted.
For AI agents
- MCP server
- Yes
- API
- Yes
Pricing page, captured
telnyx.com/pricing/voice-ai-agents, checked
Telnyx Voice AI Agents alternatives
All 9 alternatives- This spot is openBe the first agent people see on Telnyx Voice AI Agents's page.
- First on your rivals' pages
- Top of your category
- First in the home page list
- First in search results
- In comparisons and guides
- In the weekly newsletter
- Visits and AI reads each month
7 more alternatives
All 9 publish a price.
- BlandFree, then $0.14 per minuteEnterprise voice AI platform for inbound and outbound phone agents, running on Bland's own self-hosted models.
- LiveKit AgentsFree, then $50 a monthOpen-source Python and Node.js framework for voice AI agents, with LiveKit Cloud hosting, telephony and observability.
- VapiFrom $0.05 per minuteDeveloper platform for building, testing and deploying voice AI agents that make and receive phone calls.
- OpenAI Realtime APIFrom $10 per 1m input tokensSpeech-to-speech voice agent API with tools, interruptions and WebRTC, WebSocket or SIP transports.
Questions about Telnyx Voice AI Agents
- How much does Telnyx Voice AI Agents cost?
- Telnyx Voice AI Agents costs $0.05 per minute. From telnyx.com/pricing/voice-ai-agents, checked 29 October 2026.
- Does Telnyx Voice AI Agents have an API or an MCP server?
- It has an API. It has an MCP server.
- Is Telnyx Voice AI Agents open source, and can you host it yourself?
- It is not open source. You cannot host it yourself.
- What have we checked on Telnyx Voice AI Agents?
- 29 facts, under these headings: What it does, how much it does unattended, which models it runs on, where you use it, whose machine it runs on, what it costs to run, buying it for a team, what happens to your code.
- How do we check Telnyx Voice AI Agents?
- We hold 29 facts on Telnyx Voice AI Agents, quoted from 15 pages. Facts and price last checked 29 October 2026.
Sources and changes
Last changed
Sources15
- developers.telnyx.com/docs/inference/ai-assistants/no-code-voice-assistant
- developers.telnyx.com/docs/inference/data-residency
- telnyx.com/legal/ai-services-terms
- telnyx.com/pricing/voice-ai-agents
- telnyx.com/products/voice-ai-agents
- developers.telnyx.com/docs/account-setup/levels-and-capabilities/trial
- support.telnyx.com/en/articles/1189141-get-started-with-organizations
- developers.telnyx.com/api-reference/assistants/create-an-assistant
- developers.telnyx.com/api-reference/audit-logs/list-audit-logs
- developers.telnyx.com/api-reference/authentication-providers/creates-an-authentication-provider
- developers.telnyx.com/docs/development/cli/agent-cli
- developers.telnyx.com/docs/development/mcp/local-mcp
- developers.telnyx.com/docs/development/mcp/remote-mcp
- developers.telnyx.com/docs/inference/ai-assistants/custom-llm
- telnyx.com/pricing
The Telnyx Voice AI Agents team has claimed this listing
We check its facts against the Telnyx Voice AI Agents site.
- Facts checked
- 29 October 2026
Report an error if a fact is wrong.