Blits.ai Agentic AI: pricing, use cases and alternatives
Why Blits.ai Agentic AI suits banks and regulated enterprises: where it runs, its model choice, how its plans are priced and how it compares.
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Why Blits.ai Agentic AI is a strong choice for regulated enterprises
Blits.ai Agentic AI suits organisations that need AI agents to finish real work inside their own systems and still answer to their auditors. Blits.ai, an Amsterdam company that has built conversational AI for large organisations since 2018, says the platform is in production at Tier 1 banks and enterprises in Europe, Qatar, the UAE, Saudi Arabia, Egypt and Libya. The product page is https://blits.ai/products/agentic-ai.
What it does best:
- It runs where your data has to stay. Use the managed cloud, deploy it on Kubernetes in any public or private cloud of your own, or run it in your own data centre, including sovereign and air-gapped networks. Blits.ai also runs dedicated production regions in the EU and the UAE.
- You choose the model. It works with more than 15 model providers, from OpenAI, Anthropic Claude and Google Gemini to open-weight Llama, Mistral, DeepSeek and Qwen, and the Arabic models Fanar and Humain Allam. An agent moves to another model without being rebuilt, and you can bring your own key for any OpenAI-compatible model.
- Agents act under your control. Administrators decide which tools an agent may call, any action above a threshold they set waits for a person to approve it, and every run keeps a full audit trail you can download.
- It is certified for regulated work. Blits.ai states it holds ISO 27001, ISO 42001, SOC 2 Type II and PCI DSS Level 1, and that it complies with GDPR.
Blits.ai names four kinds of agent its customers put to work:
- Customer operations: agents that close cases end to end and cut handling time.
- Sales and growth: agents that qualify pipeline and keep the CRM current.
- IT and back office: agents that run ServiceNow, ERP and RPA tasks behind approvals.
- Compliance: agents that monitor policy and draft audit evidence.
What Blits.ai Agentic AI does
An agent takes a goal, plans the steps, calls the tools and data it is allowed to use, checks the result and reports back. Teams build agents in a no-code builder or in code, and several agents can work on one task through shared context and shared goals.
The agents sit on the same platform as Blits.ai’s chatbots, voice bots and digital humans (animated avatars for web pages and kiosks), so one team can run customer conversations and back-office actions in one place.
Its catalogue lists 151 integrations: 68 AI services, 27 channels and 47 business connectors. Those include Salesforce, SAP, ServiceNow, Workday, HubSpot and Zendesk, and channels from WhatsApp, Microsoft Teams and Slack to phone lines. It works with MCP in both directions: agents can call external MCP servers, and your own agent tools can be published as an MCP server for other agents to use. Its privacy policy says customer data is not used to train models.
Pricing
Blits.ai prices each of its four plans on request. Plans are billed per year in advance, and prices exclude VAT.
| Plan | Interactions per month | Bots | Seats | Onboarding | Uptime in the SLA |
|---|---|---|---|---|---|
| Basic | 1,000 | 1 | 1 | Self-guided | 98.0% |
| Pro | 100,000 | 5 | 5 | Personal | 99.0% |
| Business | 250,000 | 10 | 15 | Personal | 99.5% |
| Enterprise | 1,000,000 | Unlimited | Unlimited | Premium | 99.9% |
Basic allows two channels and two AI engines; the other plans have no limit on either. AI engine costs, bot hosting and extra interactions appear as line items on every plan. On top of the plans, Blits.ai offers professional services to design and build agents with you, training for your team, and premium support with a one-hour response time and 24/7 emergency support.
How it compares
| Agent | Where it runs | Model choice | Your own model key | Open-weight models | Best for |
|---|---|---|---|---|---|
| Blits.ai Agentic AI | Managed cloud, your own cloud or on premises, air-gapped included | You pick from 15+ providers and switch without rebuilding | Any OpenAI-compatible model, with your own credentials | Llama, Mistral, DeepSeek, Qwen and GPT-OSS, selectable | Banks and regulated enterprises, including Arabic-speaking markets |
| Cresta | Cresta’s own AWS and GCP cloud | Cresta composes the model stack; no model picker published | Not published | Not published | High-volume, multi-channel contact centres |
| Salesforce Agentforce | Salesforce’s public cloud; no on-premises or customer VPC | Chosen in Setup, overridable per agent | Four providers, routed through Salesforce’s Models API | Only through your own model connection | Salesforce teams whose agents act on CRM records |
| Sierra | Sierra’s own cloud on AWS | Sierra routes each turn; no customer model choice published | Not published | Blended in by Sierra, not selectable | Large enterprises that want branded customer agents |
Where Blits.ai Agentic AI stands out: it is the only one of the four you can run in your own cloud or on premises, air-gapped networks included, and the only one whose own model list lets you pick open-weight models such as Llama, Mistral and Qwen.
Sources: Blits.ai FAQ, Blits.ai features, and each product’s listing on The Agents Index.
Is Blits.ai Agentic AI right for you?
Blits.ai is best for a large organisation that wants agents to take real actions in its own systems, under approvals and audit trails, and that has to decide where its data and its models run. Banks, insurers and the public sector are the buyers it names, and its Arabic models and UAE region make it a strong fit for companies in the Gulf and North Africa.
It is a strong fit when one team wants to run customer conversations and back-office work on one platform, from chat and voice to digital humans, and when you want the vendor’s specialists to help design and build the first agents on an annual plan sized to your volume.
Alternatives
Other agent platforms in our index that enterprise buyers look at alongside Blits.ai, in alphabetical order:
- Aisera Agent Composer: a conversational, no-code builder for enterprise agents on the Aisera platform.
- Cresta: a contact-centre platform with voice and digital AI agents and live assistance for human agents.
- Glean: an enterprise platform for building and governing agents on company knowledge, with each user’s permissions respected.
- LuMay: an enterprise agent platform with ready-made voice, legal, compliance and workflow agents.
- Moveworks: an AI assistant and low-code agent platform for employee search and task automation.
- Salesforce Agentforce: Salesforce’s platform for building, deploying and monitoring agents on CRM data.
- Sierra: customer-service agents across voice, chat, email and messaging.
- StackAI: a no-code enterprise platform for building, deploying and governing agents across business systems.
Questions to ask on the sales call
- Which of our systems can your business connectors reach on day one?
- Which models would you run for our use case, and can we bring our own key?
- Can we run the platform in our own cloud or data centre, and how is that set up?
- Which of our data can stay in your EU or UAE region?
- How do your professional services team and premium support get our first agents live?
- Which banks or enterprises like ours run your agents in production, and what did they automate first?
- How many interactions do we need each month, and which plan covers that volume?
Frequently asked questions
What does Blits.ai Agentic AI do?
It runs AI agents that plan and carry out tasks across your business systems, under approvals and audit trails. It sits on the same platform as Blits.ai’s chatbots, voice bots and digital humans.
How much does Blits.ai Agentic AI cost?
Blits.ai prices its four plans on request, billed annually in advance. The plans range from 1,000 interactions a month on Basic to 1,000,000 on Enterprise.
Can Blits.ai run on premises?
Yes. It runs in the managed cloud, in any public or private cloud of your own on Kubernetes, or on premises, including air-gapped networks.
Which AI models does it support?
It works with more than 15 providers, including OpenAI, Anthropic Claude, Google Gemini, Llama, Mistral, DeepSeek, Qwen and the Arabic models Fanar and Humain Allam. You can switch an agent to another model without rebuilding it.
Do the agents act without human approval?
Only up to a limit you set. Administrators choose which tools an agent may use, and actions above a threshold wait for a person to approve them.
Who is Blits.ai Agentic AI best for?
Banks, insurers, public bodies and other regulated enterprises that need agents to act in their own systems and control where data and models run.
Sources
- Blits.ai Agentic AI product page blits.ai
- Pricing blits.ai
- Features blits.ai
- Integrations blits.ai
- Frequently asked questions blits.ai
- Privacy policy blits.ai
- About Blits.ai blits.ai
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