Summary
Moveworks is an enterprise AI assistant platform that answers employee questions and completes tasks across business applications from Slack, Teams and web surfaces. Its Agent Studio is a low-code environment for building, governing and deploying conversational and ambient AI agents.
- Best for
- Large, often regulated enterprises (finance, healthcare, government-adjacent) that want one AI assistant handling IT, HR and finance requests across 100+ existing systems, and that value deep compliance certification over self-serve simplicity.
- Not for
- Small or mid-sized companies below roughly 1,000 employees, buyers who want transparent self-serve pricing, or anyone building customer-facing rather than employee-facing support agents (Decagon, Sierra or Intercom Fin fit that job instead).
- Price
- Connect with a Moveworks expert to request a custom quote and discuss: An ROI assessment and business value for your organizationno public pricing
- Free tier
- NoNo free or trial tier is offered; the only entry points are a demo request and a sales quote.
What it does
- Writes code
- PartlyIt writes throwaway Python inside a sandbox to compute answers over plugin data, not application source code, and only a subset of Python is available.
The Code Interpreter Plugin can write code to analyze data related to a user's request and provide accurate & verifiable calculation.
docs.moveworks.com/ai-assistant/capabil… - Debugs and fixes
- PartlyIt diagnoses misconfigurations in the agents you build in Agent Studio, not failures in your own codebase.
Agent Architect helps you review your builds, resolve misconfigurations and performance gaps, and iterate until every agent is reliable, compliant,…
moveworks.com/us/en/platform/ai-agent-b… - Reviews code
- PartlyIt reviews agent builds it helped assemble, not a diff written by another engineer.
Validate your agents end-to-end and catch issues before they reach production.
moveworks.com/us/en/platform/ai-agent-b… - Ships it
- PartlyIt deploys the AI agents built in Agent Studio, including promotion between instances; it ships no application code.
A purpose-built, low-code workspace to create, configure, and deploy proactive and responsive AI agents at the speed of business, complete with…
moveworks.com/us/en/platform/ai-agent-b… - Done-for-you service
- PartlyYou run the software yourself, but Moveworks sells Forward Deployed Engineer engagements that do the implementation and custom builds for you under a statement of work.
Engage our PS team of Forward Deployed Engineers (FDE) and Engagement Managers when you need technical resources for complex deployments, or…
docs.moveworks.com/ai-assistant/getting…
How much it does unattended
- Runs autonomously
- YesAmbient agents run in the background on webhook or schedule triggers, monitoring and acting without anyone prompting them first.
Deploy ambient agents that run in the background — monitoring, triaging, and acting without a prompt.
moveworks.com/us/en/platform/ai-agent-b… - Multi-agent
- YesThe reasoning engine selects and chains multiple plugins in one conversation, and ambient agents can hand work to conversational agents on the same platform.
These agentic frameworks are interoperable on the Moveworks platform, so you can build experiences that span multiple patterns.
docs.moveworks.com/agent-studio/overview - Agent permissions
- YesPolicy validators enforce rules deterministically before an action runs, and a native approvals engine can require sequential, parallel or conditional human sign-off.
Enforces rules deterministically, not through prompts. Validates policy compliance before any action executes.
moveworks.com/us/en/developers
Which models it runs on
- Claude
- NoThe published LLM Action model reference lists only OpenAI GPT models on OpenAI Direct and Azure OpenAI; no Anthropic model appears in any environment column.
In Azure Government IL4 and IL5 environments, LLM Actions support only these models: gpt-4.1, gpt-4.1-mini, gpt-5.6-sol, gpt-5.6-terra, gpt-5.6-luna
docs.moveworks.com/agent-studio/actions… - GPT
- YesGPT models are the foundation models behind reasoning and are the only family selectable in LLM Actions, with gpt-5.4-mini as the default.
Specifies the LLM model to use. Choose a model from the Model Reference for your environment. Outside IL4/IL5, the default is gpt-5.4-mini.
docs.moveworks.com/agent-studio/actions… - Open models
- NoNo open-weight model is selectable: every model in the Model Reference is a proprietary OpenAI model served through OpenAI Direct or Azure OpenAI.
Specifies the LLM model to use. See the Model Reference for available options. Defaults to gpt-5.4-mini
docs.moveworks.com/agent-studio/actions… - Model choice
- PartlyBuilders may name a model per LLM Action from a fixed list, but the assistant's core routing is Moveworks' own gateway choosing the model, and org provider settings can narrow the list.
we have built an LLM Gateway, a single egress point that dynamically routes requests from other internal Moveworks services to the best machine…
docs.moveworks.com/agent-studio/agentic…
Where you use it
- In your editor
- NoThe vendor's supported-surface list covers chat platforms and an embedded web widget only; Agent Studio's low-code IDE is a browser workspace, not an editor extension.
The following surfaces / chat platforms are supported for deploying the Moveworks AI Assistant: 1. Slack 2. Microsoft Teams 3. Google Chat 4. Webex…
docs.moveworks.com/ai-assistant/chat-pl… - On the command line
- NoNo terminal client appears in the supported surface inventory or the developer hub; building and running happens in the browser and in chat.
The following surfaces / chat platforms are supported for deploying the Moveworks AI Assistant: 1. Slack 2. Microsoft Teams 3. Google Chat 4. Webex…
docs.moveworks.com/ai-assistant/chat-pl… - In your pipeline
- PartlyIt reacts to external systems through webhook and scheduled triggers, including a documented GitHub webhook, but it does not act on pull requests as a CI participant.
Webhooks Triggers
docs.moveworks.com/agent-studio/system-… - In a browser
- YesThere is a hosted web assistant plus an embeddable widget for intranets, ServiceNow portals, SharePoint and Google Sites.
AI that works where employees do — chat, browsers, intranets, service portals, etc. and speaks their language fluently.
moveworks.com
Whose machine it runs on
- Self-hosted
- NoThe platform runs only in Moveworks' AWS tenancy; the On-Prem Agent is a connectivity component for reaching internal systems, not a self-hosted deployment of the product.
AWS is Moveworks' cloud hosting provider. All customer data remains in its region and is never transferred elsewhere.
moveworks.com/us/en/platform/security - Open source
- NoNothing in the vendor's developer material offers source code; the platform is a hosted commercial product with docs, marketplace templates and sample configurations only.
AWS is Moveworks' cloud hosting provider. All customer data remains in its region and is never transferred elsewhere.
moveworks.com/us/en/platform/security
What it costs to run
- How it meters
- PartlyThe one published figure meters per user per year on a 12-month contract; moveworks.com names no unit at all and routes buyers to a custom quote.
1,000-2,500 users | Price per user per year | $150.00
aws.amazon.com/marketplace/pp/prodview-… - Free tier
- NoThere is no free plan or self-serve sign-up: every route on the site leads to a demo request or a sales conversation for a custom quote.
Connect with a Moveworks expert to request a custom quote and discuss:
moveworks.com/us/en/pricing - API access
- YesDocumented REST APIs cover events, conversations and analytics data, authenticated with bearer tokens against a per-data-centre base URL.
Moveworks provides REST APIs to integrate AI-powered automation into your applications and workflows.
docs.moveworks.com/api-reference/overvi… - MCP server
- PartlyMCP Workspace lets admins connect remote MCP servers so the assistant can call their tools, but it is limited-availability, server-level only, and local servers are unsupported.
MCP Workspace is available to a limited set of customers. Moveworks is validating the experience and gathering feedback, so capabilities and limits…
docs.moveworks.com/agent-studio/mcp-wor… - Bring your own key
- PartlyYou cannot bring your own inference for the reasoning engine, but a plugin can call an external LLM API with your own credentials held in a connector.
Set up an HTTP action to call the external agent's API. Here's an example using the Anthropic API:
docs.moveworks.com/agent-studio/cookboo…
Buying it for a team
- A company can buy it
- YesIt is sold only to organisations: enterprise-wide deployment, a sales-led quote, and customer references at Fortune 500 scale.
Scalable packages and pricing options for all stages of business growth
moveworks.com/us/en/pricing - Seat model
- PartlyThe published dimension is per user per year with a 1,000-user floor and a 2,500-user ceiling; above that band pricing reverts to a quote.
1,000-2,500 users | Price per user per year | $150.00
aws.amazon.com/marketplace/pp/prodview-… - Admin controls
- YesAdmins constrain agents with launch permissions, role-based access on each asset, connectors closed by default, and policy validators that gate every action.
Provide users with defined access to specific tools and data, ensuring control, and preventing unauthorized or accidental changes.
moveworks.com/us/en/platform/ai-agent-b… - Audit log
- YesA JSON SIEM export over SFTP records authentication, permission changes, config changes and Agent Studio actions, refreshed every three hours.
Moveworks provides a JSON-based SIEM log export (via SFTP) that captures API calls, authentication events, permission changes, config changes, and…
docs.moveworks.com/agent-studio/core-pl… - Single sign-on
- YesBoth SAML and OIDC are documented for the embedded web assistant, with named guides for Okta, Azure, OneLogin and ADFS plus a multi-SSO setup.
Covers how the auth_key is leveraged in Moveworks Setup to properly identify the correct SSO configuration for a given Embedded AI Assistant…
docs.moveworks.com/ai-assistant/llms.txt
Not established: Pooled budget
What happens to your code
- Opt out of training
- YesThe vendor states customer data is never used to train its global generative models, so there is nothing for a buyer to opt out of.
No customer data is used to train global generative models.
moveworks.com/us/en/platform/security - Data residency
- YesSeven named AWS regions including EU, UK, Japan, Canada, Australia and US GovCloud, with per-data-centre API hosts that confirm the separation.
Moveworks is hosted in the following AWS regions: US Commercial, EU Commercial, US GovCloud, Canada, Australia, UK, Japan
moveworks.com/us/en/platform/security - Getting out
- PartlyInteraction and analytics data can be pulled out through the Data API and SIEM SFTP export, but no contractual exit, deletion or unused-balance term is published.
Customers can export these logs from SFTP into their internal storage systems or forward them using a SIEM/log forwarder.
docs.moveworks.com/agent-studio/core-pl… - Certifications
- YesA long certification wall covering SOC 2 Type 2, the ISO 27001 family, ISO 42001, CSA STAR Level 2, GDPR, CCPA and FedRAMP authorisation.
Deployed globally across manufacturing, healthcare, financial services, and government entities with FedRAMP® authorization.
moveworks.com/us/en/platform/security
32 sourced claims on this page. Checked 2026-09-20. How we check.
Alternatives
Where we would send a reader instead, in that listing's own words.
Enterprise AI platform for building, governing and running agents on permission-aware company context.
Workflow automation platform for building and running AI agents on a visual canvas, with code where needed.
Salesforce's platform for building, deploying and monitoring AI agents on top of CRM data.
Filed under
Sources and updates
The pages we read30
1 of 30 independent of the vendor.
- moveworks.com/us/en/platform/ai-agent-builder8 fields
- moveworks.com/us/en/platform/security6 fields
- docs.moveworks.com/agent-studio/actions/llm-actions3 fields
- docs.moveworks.com/agent-studio/agentic-ai/ll-ms-sl-ms3 fields
- docs.moveworks.com/agent-studio/mcp-workspace/overview3 fields
- aws.amazon.com/marketplace/pp/prodview-ug6tevy5i3tiuIndependent source3 fields
- moveworks.com/us/en/pricing3 fields
- docs.moveworks.com/agent-studio/core-platform/security-information-and-event-management-siem-logs-overview2 fields
- docs.moveworks.com/ai-assistant/chat-platform-experiences/overview2 fields
- moveworks.com/us/en/platform2 fields
- moveworks.com/us/en/resources/blog/evaluating-gpt-5-2-moveworks2 fields
- moveworks.com/1 field
- docs.moveworks.com/agent-studio/access-control/end-user-access-control/launch-configuration1 field
- docs.moveworks.com/agent-studio/agentic-ai/agentic-reasoning-engine/reasoning-loops/multi-plugin-response-assistant1 field
- docs.moveworks.com/agent-studio/cookbooks/connect-to-other-ai-agents-applications1 field
- docs.moveworks.com/agent-studio/core-concepts/ambient-agents1 field
- docs.moveworks.com/agent-studio/core-platform/moveworks-agent1 field
- docs.moveworks.com/agent-studio/development-and-testing/managing-plugins/plugin-promotion1 field
- docs.moveworks.com/agent-studio/overview1 field
- docs.moveworks.com/agent-studio/system-triggers/webhook-triggers1 field
- docs.moveworks.com/agent-studio/system-triggers/webhook-triggers/webhook-example-github1 field
- docs.moveworks.com/ai-assistant/ai-assistant-web-surfaces/assistant-on-web-overview1 field
- docs.moveworks.com/ai-assistant/ai-assistant-web-surfaces/moveworks-for-web/embedded-ai-assistant-multi-sso-configuration-guide1 field
- docs.moveworks.com/ai-assistant/capabilities/code-interpreter1 field
- docs.moveworks.com/ai-assistant/enterprise-search/starter-code1 field
- docs.moveworks.com/ai-assistant/getting-started/moveworks-best-practices/building-on-moveworks/developer-instances1 field
- docs.moveworks.com/ai-assistant/getting-started/professional-services/moveworks-professional-services-scope1 field
- docs.moveworks.com/ai-assistant/llms.txt1 field
- docs.moveworks.com/api-reference/overview1 field
- moveworks.com/us/en/developers1 field
Coverage elsewhere6
Updates4
- Capabilities · Commercial terms · Free tier · Price
- Capabilities · Commercial terms · Free tier · Price
- Capabilities · Commercial terms · Free tier
- Alternatives · One-liner · Summary
