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Summary

Moveworks is an enterprise AI assistant platform that answers employee questions and completes tasks across business applications from Slack, Teams and web surfaces. Its Agent Studio is a low-code environment for building, governing and deploying conversational and ambient AI agents.

Best for
Large, often regulated enterprises (finance, healthcare, government-adjacent) that want one AI assistant handling IT, HR and finance requests across 100+ existing systems, and that value deep compliance certification over self-serve simplicity.
Not for
Small or mid-sized companies below roughly 1,000 employees, buyers who want transparent self-serve pricing, or anyone building customer-facing rather than employee-facing support agents (Decagon, Sierra or Intercom Fin fit that job instead).
Price
Connect with a Moveworks expert to request a custom quote and discuss: An ROI assessment and business value for your organizationno public pricing
Free tier
NoNo free or trial tier is offered; the only entry points are a demo request and a sales quote.
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What it does

Writes code
PartlyIt writes throwaway Python inside a sandbox to compute answers over plugin data, not application source code, and only a subset of Python is available.The Code Interpreter Plugin can write code to analyze data related to a user's request and provide accurate & verifiable calculation.docs.moveworks.com/ai-assistant/capabil…
Debugs and fixes
PartlyIt diagnoses misconfigurations in the agents you build in Agent Studio, not failures in your own codebase.Agent Architect helps you review your builds, resolve misconfigurations and performance gaps, and iterate until every agent is reliable, compliant,…moveworks.com/us/en/platform/ai-agent-b…
Reviews code
PartlyIt reviews agent builds it helped assemble, not a diff written by another engineer.Validate your agents end-to-end and catch issues before they reach production.moveworks.com/us/en/platform/ai-agent-b…
Ships it
PartlyIt deploys the AI agents built in Agent Studio, including promotion between instances; it ships no application code.A purpose-built, low-code workspace to create, configure, and deploy proactive and responsive AI agents at the speed of business, complete with…moveworks.com/us/en/platform/ai-agent-b…
Done-for-you service
PartlyYou run the software yourself, but Moveworks sells Forward Deployed Engineer engagements that do the implementation and custom builds for you under a statement of work.Engage our PS team of Forward Deployed Engineers (FDE) and Engagement Managers when you need technical resources for complex deployments, or…docs.moveworks.com/ai-assistant/getting…

How much it does unattended

Runs autonomously
YesAmbient agents run in the background on webhook or schedule triggers, monitoring and acting without anyone prompting them first.Deploy ambient agents that run in the background — monitoring, triaging, and acting without a prompt.moveworks.com/us/en/platform/ai-agent-b…
Multi-agent
YesThe reasoning engine selects and chains multiple plugins in one conversation, and ambient agents can hand work to conversational agents on the same platform.These agentic frameworks are interoperable on the Moveworks platform, so you can build experiences that span multiple patterns.docs.moveworks.com/agent-studio/overview
Agent permissions
YesPolicy validators enforce rules deterministically before an action runs, and a native approvals engine can require sequential, parallel or conditional human sign-off.Enforces rules deterministically, not through prompts. Validates policy compliance before any action executes.moveworks.com/us/en/developers

Which models it runs on

Claude
NoThe published LLM Action model reference lists only OpenAI GPT models on OpenAI Direct and Azure OpenAI; no Anthropic model appears in any environment column.In Azure Government IL4 and IL5 environments, LLM Actions support only these models: gpt-4.1, gpt-4.1-mini, gpt-5.6-sol, gpt-5.6-terra, gpt-5.6-lunadocs.moveworks.com/agent-studio/actions…
GPT
YesGPT models are the foundation models behind reasoning and are the only family selectable in LLM Actions, with gpt-5.4-mini as the default.Specifies the LLM model to use. Choose a model from the Model Reference for your environment. Outside IL4/IL5, the default is gpt-5.4-mini.docs.moveworks.com/agent-studio/actions…
Open models
NoNo open-weight model is selectable: every model in the Model Reference is a proprietary OpenAI model served through OpenAI Direct or Azure OpenAI.Specifies the LLM model to use. See the Model Reference for available options. Defaults to gpt-5.4-minidocs.moveworks.com/agent-studio/actions…
Model choice
PartlyBuilders may name a model per LLM Action from a fixed list, but the assistant's core routing is Moveworks' own gateway choosing the model, and org provider settings can narrow the list.we have built an LLM Gateway, a single egress point that dynamically routes requests from other internal Moveworks services to the best machine…docs.moveworks.com/agent-studio/agentic…

Where you use it

In your editor
NoThe vendor's supported-surface list covers chat platforms and an embedded web widget only; Agent Studio's low-code IDE is a browser workspace, not an editor extension.The following surfaces / chat platforms are supported for deploying the Moveworks AI Assistant: 1. Slack 2. Microsoft Teams 3. Google Chat 4. Webex…docs.moveworks.com/ai-assistant/chat-pl…
On the command line
NoNo terminal client appears in the supported surface inventory or the developer hub; building and running happens in the browser and in chat.The following surfaces / chat platforms are supported for deploying the Moveworks AI Assistant: 1. Slack 2. Microsoft Teams 3. Google Chat 4. Webex…docs.moveworks.com/ai-assistant/chat-pl…
In your pipeline
PartlyIt reacts to external systems through webhook and scheduled triggers, including a documented GitHub webhook, but it does not act on pull requests as a CI participant.Webhooks Triggersdocs.moveworks.com/agent-studio/system-…
In a browser
YesThere is a hosted web assistant plus an embeddable widget for intranets, ServiceNow portals, SharePoint and Google Sites.AI that works where employees do — chat, browsers, intranets, service portals, etc. and speaks their language fluently.moveworks.com

Whose machine it runs on

Self-hosted
NoThe platform runs only in Moveworks' AWS tenancy; the On-Prem Agent is a connectivity component for reaching internal systems, not a self-hosted deployment of the product.AWS is Moveworks' cloud hosting provider. All customer data remains in its region and is never transferred elsewhere.moveworks.com/us/en/platform/security
Open source
NoNothing in the vendor's developer material offers source code; the platform is a hosted commercial product with docs, marketplace templates and sample configurations only.AWS is Moveworks' cloud hosting provider. All customer data remains in its region and is never transferred elsewhere.moveworks.com/us/en/platform/security

What it costs to run

How it meters
PartlyThe one published figure meters per user per year on a 12-month contract; moveworks.com names no unit at all and routes buyers to a custom quote.1,000-2,500 users | Price per user per year | $150.00aws.amazon.com/marketplace/pp/prodview-…
Free tier
NoThere is no free plan or self-serve sign-up: every route on the site leads to a demo request or a sales conversation for a custom quote.Connect with a Moveworks expert to request a custom quote and discuss:moveworks.com/us/en/pricing
API access
YesDocumented REST APIs cover events, conversations and analytics data, authenticated with bearer tokens against a per-data-centre base URL.Moveworks provides REST APIs to integrate AI-powered automation into your applications and workflows.docs.moveworks.com/api-reference/overvi…
MCP server
PartlyMCP Workspace lets admins connect remote MCP servers so the assistant can call their tools, but it is limited-availability, server-level only, and local servers are unsupported.MCP Workspace is available to a limited set of customers. Moveworks is validating the experience and gathering feedback, so capabilities and limits…docs.moveworks.com/agent-studio/mcp-wor…
Bring your own key
PartlyYou cannot bring your own inference for the reasoning engine, but a plugin can call an external LLM API with your own credentials held in a connector.Set up an HTTP action to call the external agent's API. Here's an example using the Anthropic API:docs.moveworks.com/agent-studio/cookboo…

Buying it for a team

A company can buy it
YesIt is sold only to organisations: enterprise-wide deployment, a sales-led quote, and customer references at Fortune 500 scale.Scalable packages and pricing options for all stages of business growthmoveworks.com/us/en/pricing
Seat model
PartlyThe published dimension is per user per year with a 1,000-user floor and a 2,500-user ceiling; above that band pricing reverts to a quote.1,000-2,500 users | Price per user per year | $150.00aws.amazon.com/marketplace/pp/prodview-…
Admin controls
YesAdmins constrain agents with launch permissions, role-based access on each asset, connectors closed by default, and policy validators that gate every action.Provide users with defined access to specific tools and data, ensuring control, and preventing unauthorized or accidental changes.moveworks.com/us/en/platform/ai-agent-b…
Audit log
YesA JSON SIEM export over SFTP records authentication, permission changes, config changes and Agent Studio actions, refreshed every three hours.Moveworks provides a JSON-based SIEM log export (via SFTP) that captures API calls, authentication events, permission changes, config changes, and…docs.moveworks.com/agent-studio/core-pl…
Single sign-on
YesBoth SAML and OIDC are documented for the embedded web assistant, with named guides for Okta, Azure, OneLogin and ADFS plus a multi-SSO setup.Covers how the auth_key is leveraged in Moveworks Setup to properly identify the correct SSO configuration for a given Embedded AI Assistant…docs.moveworks.com/ai-assistant/llms.txt

Not established: Pooled budget

What happens to your code

Opt out of training
YesThe vendor states customer data is never used to train its global generative models, so there is nothing for a buyer to opt out of.No customer data is used to train global generative models.moveworks.com/us/en/platform/security
Data residency
YesSeven named AWS regions including EU, UK, Japan, Canada, Australia and US GovCloud, with per-data-centre API hosts that confirm the separation.Moveworks is hosted in the following AWS regions: US Commercial, EU Commercial, US GovCloud, Canada, Australia, UK, Japanmoveworks.com/us/en/platform/security
Getting out
PartlyInteraction and analytics data can be pulled out through the Data API and SIEM SFTP export, but no contractual exit, deletion or unused-balance term is published.Customers can export these logs from SFTP into their internal storage systems or forward them using a SIEM/log forwarder.docs.moveworks.com/agent-studio/core-pl…
Certifications
YesA long certification wall covering SOC 2 Type 2, the ISO 27001 family, ISO 42001, CSA STAR Level 2, GDPR, CCPA and FedRAMP authorisation.Deployed globally across manufacturing, healthcare, financial services, and government entities with FedRAMP® authorization.moveworks.com/us/en/platform/security

32 sourced claims on this page. Checked 2026-09-20. How we check.

Alternatives

Where we would send a reader instead, in that listing's own words.

  • Glean

    Enterprise AI platform for building, governing and running agents on permission-aware company context.

  • n8n

    Workflow automation platform for building and running AI agents on a visual canvas, with code where needed.

  • Salesforce Agentforce

    Salesforce's platform for building, deploying and monitoring AI agents on top of CRM data.

Filed under

APIAutonomousEnterpriseGPTMulti-agent

Sources and updates

The pages we read30

1 of 30 independent of the vendor.

Updates4

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  • Capabilities · Commercial terms · Free tier · Price
  • Capabilities · Commercial terms · Free tier
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