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Moveworks

Enterprise AI assistant and low-code agent platform for employee search and task automation.

Moveworks is an enterprise AI assistant platform that answers employee questions and completes tasks across business applications from Slack, Teams and web surfaces. Its Agent Studio is a low-code environment for building, governing and deploying conversational and ambient AI agents.

Best for
Large, often regulated enterprises (finance, healthcare, government-adjacent) that want one AI assistant handling IT, HR and finance requests across 100+ existing systems, and that value deep compliance certification over self-serve simplicity.
Not for
Small or mid-sized companies below roughly 1,000 employees, buyers who want transparent self-serve pricing, or anyone building customer-facing rather than employee-facing support agents (Decagon, Sierra or Intercom Fin fit that job instead).

What we checked

Pages last read
Facts checked
32 factsFrom 30 sources
AI answers
Named in 2 of 150Our October check

How we checkEditorial policy

Visit Moveworks CompareAlternatives

Moveworks in our research

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AI Agent Pricing Index, October 2026

Pricing

Contact sales

15 of the 149 agents we checked ask you to contact sales for a price.

Price checked 20 September 2026.

What we checked on Moveworks

YesPartlyNo

What it doesPartly

Writes code

It writes throwaway Python inside a sandbox to compute answers over plugin data, not application source code, and only a subset of Python is available.

The Code Interpreter Plugin can write code to analyze data related to a user's request and provide accurate & verifiable calculation.

docs.moveworks.com/ai-assistant/capabil…Checked

What it doesPartly

Debugs and fixes

It diagnoses misconfigurations in the agents you build in Agent Studio, not failures in your own codebase.

Agent Architect helps you review your builds, resolve misconfigurations and performance gaps, and iterate until every agent is reliable, compliant,…

moveworks.com/us/en/platform/ai-agent-b…

What it doesPartly

Reviews code

It reviews agent builds it helped assemble, not a diff written by another engineer.

Validate your agents end-to-end and catch issues before they reach production.

moveworks.com/us/en/platform/ai-agent-b…

What it doesPartly

Ships it

It deploys the AI agents built in Agent Studio, including promotion between instances; it ships no application code.

A purpose-built, low-code workspace to create, configure, and deploy proactive and responsive AI agents at the speed of business, complete with…

moveworks.com/us/en/platform/ai-agent-b…

What it doesPartly

Done-for-you service

You run the software yourself, but Moveworks sells Forward Deployed Engineer engagements that do the implementation and custom builds for you under a statement of work.

Engage our PS team of Forward Deployed Engineers (FDE) and Engagement Managers when you need technical resources for complex deployments, or…

docs.moveworks.com/ai-assistant/getting…Checked

How much it does unattendedYes

Runs autonomously

Ambient agents run in the background on webhook or schedule triggers, monitoring and acting without anyone prompting them first.

Deploy ambient agents that run in the background — monitoring, triaging, and acting without a prompt.

moveworks.com/us/en/platform/ai-agent-b…Checked

How much it does unattendedYes

Multi-agent

The reasoning engine selects and chains multiple plugins in one conversation, and ambient agents can hand work to conversational agents on the same platform.

These agentic frameworks are interoperable on the Moveworks platform, so you can build experiences that span multiple patterns.

docs.moveworks.com/agent-studio/overviewChecked

How much it does unattendedYes

Agent permissions

Policy validators enforce rules deterministically before an action runs, and a native approvals engine can require sequential, parallel or conditional human sign-off.

Enforces rules deterministically, not through prompts. Validates policy compliance before any action executes.

moveworks.com/us/en/developersChecked

Which models it runs onNo

Claude

The published LLM Action model reference lists only OpenAI GPT models on OpenAI Direct and Azure OpenAI; no Anthropic model appears in any environment column.

In Azure Government IL4 and IL5 environments, LLM Actions support only these models: gpt-4.1, gpt-4.1-mini, gpt-5.6-sol, gpt-5.6-terra, gpt-5.6-luna

docs.moveworks.com/agent-studio/actions…Checked

Which models it runs onYes

GPT

GPT models are the foundation models behind reasoning and are the only family selectable in LLM Actions, with gpt-5.4-mini as the default.

Specifies the LLM model to use. Choose a model from the Model Reference for your environment. Outside IL4/IL5, the default is gpt-5.4-mini.

docs.moveworks.com/agent-studio/actions…Checked

Which models it runs onNo

Open models

No open-weight model is selectable: every model in the Model Reference is a proprietary OpenAI model served through OpenAI Direct or Azure OpenAI.

Specifies the LLM model to use. See the Model Reference for available options. Defaults to gpt-5.4-mini

docs.moveworks.com/agent-studio/actions…Checked

Which models it runs onPartly

Model choice

Builders may name a model per LLM Action from a fixed list, but the assistant's core routing is Moveworks' own gateway choosing the model, and org provider settings can narrow the list.

we have built an LLM Gateway, a single egress point that dynamically routes requests from other internal Moveworks services to the best machine…

docs.moveworks.com/agent-studio/agentic…Checked

Where you use itNo

In your editor

The vendor's supported-surface list covers chat platforms and an embedded web widget only; Agent Studio's low-code IDE is a browser workspace, not an editor extension.

The following surfaces / chat platforms are supported for deploying the Moveworks AI Assistant: 1. Slack 2. Microsoft Teams 3. Google Chat 4. Webex…

docs.moveworks.com/ai-assistant/chat-pl…Checked

Where you use itNo

On the command line

No terminal client appears in the supported surface inventory or the developer hub; building and running happens in the browser and in chat.

On the page: Supported Surfaces list

docs.moveworks.com/ai-assistant/chat-pl…Checked

Where you use itPartly

In your pipeline

It reacts to external systems through webhook and scheduled triggers, including a documented GitHub webhook, but it does not act on pull requests as a CI participant.

Webhooks Triggers

docs.moveworks.com/agent-studio/system-…Checked

Where you use itYes

In a browser

There is a hosted web assistant plus an embeddable widget for intranets, ServiceNow portals, SharePoint and Google Sites.

AI that works where employees do — chat, browsers, intranets, service portals, etc. and speaks their language fluently.

moveworks.comChecked

Whose machine it runs onNo

Self-hosted

The platform runs only in Moveworks' AWS tenancy; the On-Prem Agent is a connectivity component for reaching internal systems, not a self-hosted deployment of the product.

AWS is Moveworks' cloud hosting provider. All customer data remains in its region and is never transferred elsewhere.

moveworks.com/us/en/platform/securityChecked

Whose machine it runs onNo

Open source

Nothing in the vendor's developer material offers source code; the platform is a hosted commercial product with docs, marketplace templates and sample configurations only.

On the page: Enterprise-grade security and privacy, AWS hosting block

moveworks.com/us/en/platform/securityChecked

What it costs to runYes

How it meters

Priced per seat on an annual commitment rather than metered: the listing bills a per-user-per-year rate for the whole contract term, with no per-ticket, per-task or hourly component, though the marketplace page notes separate AWS infrastructure costs may apply on top.

Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract…

aws.amazon.com/marketplace/pp/prodview-…Checked

What it costs to runNo

Free tier

There is no free plan or self-serve sign-up: every route on the site leads to a demo request or a sales conversation for a custom quote.

Connect with a Moveworks expert to request a custom quote and discuss:

moveworks.com/us/en/pricingChecked

What it costs to runYes

API access

Documented REST APIs cover events, conversations and analytics data, authenticated with bearer tokens against a per-data-centre base URL.

Moveworks provides REST APIs to integrate AI-powered automation into your applications and workflows.

docs.moveworks.com/api-reference/overvi…Checked

What it costs to runPartly

MCP server

MCP Workspace lets admins connect remote MCP servers so the assistant can call their tools, but it is limited-availability, server-level only, and local servers are unsupported.

MCP Workspace is available to a limited set of customers. Moveworks is validating the experience and gathering feedback, so capabilities and limits…

docs.moveworks.com/agent-studio/mcp-wor…Checked

What it costs to runPartly

Bring your own key

You cannot bring your own inference for the reasoning engine, but a plugin can call an external LLM API with your own credentials held in a connector.

Set up an HTTP action to call the external agent's API. Here's an example using the Anthropic API:

docs.moveworks.com/agent-studio/cookboo…Checked

Buying it for a teamYes

A company can buy it

It is sold only to organisations: enterprise-wide deployment, a sales-led quote, and customer references at Fortune 500 scale.

Scalable packages and pricing options for all stages of business growth

moveworks.com/us/en/pricingChecked

Buying it for a teamYes

Seat model

Licensed per named user per year on a 12-month contract, and the published band carries both a floor and a ceiling: the single listed dimension covers 1,000 to 2,500 users at $150 per user per year, so smaller teams and organisations above 2,500 seats are not priced on this listing.

On the page: Pricing section, "12-month contract" dimensions table, single row

aws.amazon.com/marketplace/pp/prodview-…Checked

Buying it for a teamYes

Admin controls

Admins constrain agents with launch permissions, role-based access on each asset, connectors closed by default, and policy validators that gate every action.

Provide users with defined access to specific tools and data, ensuring control, and preventing unauthorized or accidental changes.

moveworks.com/us/en/platform/ai-agent-b…Checked

Buying it for a teamYes

Audit log

A JSON SIEM export over SFTP records authentication, permission changes, config changes and Agent Studio actions, refreshed every three hours.

Moveworks provides a JSON-based SIEM log export (via SFTP) that captures API calls, authentication events, permission changes, config changes, and…

docs.moveworks.com/agent-studio/core-pl…Checked

Buying it for a teamYes

Single sign-on

Both SAML and OIDC are documented for the embedded web assistant, with named guides for Okta, Azure, OneLogin and ADFS plus a multi-SSO setup.

Covers how the auth_key is leveraged in Moveworks Setup to properly identify the correct SSO configuration for a given Embedded AI Assistant…

docs.moveworks.com/ai-assistant/llms.txtChecked

What happens to your codeYes

Opt out of training

The vendor states customer data is never used to train its global generative models, so there is nothing for a buyer to opt out of.

No customer data is used to train global generative models.

moveworks.com/us/en/platform/securityChecked

What happens to your codeYes

Data residency

Seven named AWS regions including EU, UK, Japan, Canada, Australia and US GovCloud, with per-data-centre API hosts that confirm the separation.

Moveworks is hosted in the following AWS regions: US Commercial, EU Commercial, US GovCloud, Canada, Australia, UK, Japan

moveworks.com/us/en/platform/securityChecked

What happens to your codePartly

Getting out

Interaction and analytics data can be pulled out through the Data API and SIEM SFTP export, but no contractual exit, deletion or unused-balance term is published.

Customers can export these logs from SFTP into their internal storage systems or forward them using a SIEM/log forwarder.

docs.moveworks.com/agent-studio/core-pl…Checked

What happens to your codeYes

Certifications

A long certification wall covering SOC 2 Type 2, the ISO 27001 family, ISO 42001, CSA STAR Level 2, GDPR, CCPA and FedRAMP authorisation.

Deployed globally across manufacturing, healthcare, financial services, and government entities with FedRAMP® authorization.

moveworks.com/us/en/platform/securityChecked

For AI agents

MCP server
Partly
API
Yes

Developer docs

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Moveworks alternatives

All 9 alternatives

Head to headMoveworks vs Glean

Questions about Moveworks

How much does Moveworks cost?
Moveworks costs $150 a seat a year. From aws.amazon.com/marketplace/pp/prodview-ug6tevy5i3tiu, checked 1 November 2026.
Does Moveworks have an API or an MCP server?
It has an API. It has a limited MCP server.
Is Moveworks open source, and can you host it yourself?
It is not open source. You cannot host it yourself.
What have we checked on Moveworks?
32 facts, under these headings: What it does, how much it does unattended, which models it runs on, where you use it, whose machine it runs on, what it costs to run, buying it for a team, what happens to your code.
How do we check Moveworks?
We hold 32 facts on Moveworks, quoted from 30 pages. Facts and price last checked 1 November 2026.

How we check every listing

Sources and changes

Last changed

Sources30

Written about it elsewhere6

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