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Summary

Moveworks is an enterprise AI assistant that answers employee questions and completes tasks across business systems. Its Agent Studio and AI Agent Marketplace let teams build, install and govern conversational and ambient agents on top of that assistant.

Best for
Large, often regulated enterprises (finance, healthcare, government-adjacent) that want one AI assistant handling IT, HR and finance requests across 100+ existing systems, and that value deep compliance certification over self-serve simplicity.
Not for
Small or mid-sized companies below roughly 1,000 employees, buyers who want transparent self-serve pricing, or anyone building customer-facing rather than employee-facing support agents (Decagon, Sierra or Intercom Fin fit that job instead).
From
$150/user per yearbilled annually
Free tier
NoNo free plan, self-serve trial or developer instance. Building requires a tenant or sandbox provisioned by the Moveworks account team, and moveworks.com offers only a demo or a custom quote.
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What it does

Writes code
PartlyThe Code Interpreter plugin writes Python to compute answers over live plugin data; Agent Studio produces agent configuration, not application source code.The Code Interpreter Plugin can write code to analyze data related to a user's request and provide accurate & verifiable calculation.docs.moveworks.com/ai-assistant/capabil…
Debugs and fixes
PartlyIt diagnoses misconfigurations in the agents you build in Agent Studio, not failures in your own codebase.Agent Architect helps you review your builds, resolve misconfigurations and performance gaps, and iterate until every agent is reliable, compliant,…moveworks.com/us/en/platform/ai-agent-b…
Reviews code
PartlyIt reviews agent builds it helped assemble, not a diff written by another engineer.Validate your agents end-to-end and catch issues before they reach production.moveworks.com/us/en/platform/ai-agent-b…
Ships it
PartlyIt deploys the AI agents built in Agent Studio, including promotion between instances; it ships no application code.A purpose-built, low-code workspace to create, configure, and deploy proactive and responsive AI agents at the speed of business, complete with…moveworks.com/us/en/platform/ai-agent-b…
Done-for-you service
PartlyYou license software, but Moveworks Forward Deployed Engineers will implement, integrate and build custom solutions under a Statement of Work.Moveworks Professional Services (PS) is your partner for strategic initiatives, new implementations, and custom solutions that go beyond the scope of…docs.moveworks.com/ai-assistant/getting…

How much it does unattended

Runs autonomously
YesAmbient agents run on webhook or schedule triggers with no user prompt, interpreting the event and executing actions; builders insert approvals where they want a human.Ambient agents monitor enterprise systems continuously, detecting events or changes to initiate workflows automatically.docs.moveworks.com/agent-studio/core-co…
Multi-agent
YesThe reasoning engine selects and executes several plugins in parallel on one request and merges their outputs; ambient agents can also hand off to conversational agents.The Moveworks Assistant calls multiple plugins in parallel, reviews the responses from them, and combine their individual responses into a single,…docs.moveworks.com/agent-studio/agentic…
Agent permissions
YesAgents act with the user's own OAuth-delegated access, and builders gate actions with the Approvals Engine (sequential, parallel, conditional) and Policy Validators.Enable AI agents to act securely on behalf of users through OAuth 2.0, giving employees full visibility and control to manage access.moveworks.com/us/en/platform/ai-agent-b…

Which models it runs on

Claude
NoThe Model Reference enumerates only OpenAI gpt-* and o-series models; Anthropic is reachable only as a customer-built HTTP Action calling the Anthropic API with your own key.Specifies the LLM model to use. See the Model Reference for available options. Defaults to gpt-5.4-minidocs.moveworks.com/agent-studio/actions…
GPT
YesGPT foundation models do the reasoning and action planning, and LLM Actions default to gpt-5.4-mini with the whole gpt/o-series selectable.Foundation Models, e.g. GPT 5.4, 5.5, etcdocs.moveworks.com/agent-studio/agentic…
Open models
NoNo open-weight model is selectable: every model in the Model Reference is a proprietary OpenAI model served through OpenAI Direct or Azure OpenAI.Specifies the LLM model to use. See the Model Reference for available options. Defaults to gpt-5.4-minidocs.moveworks.com/agent-studio/actions…
Model choice
PartlyA builder picks the model per LLM Action from a fixed OpenAI list; the Assistant's own reasoning models are chosen and routed by the Moveworks LLM Gateway.we have built an LLM Gateway, a single egress point that dynamically routes requests from other internal Moveworks services to the best machine…docs.moveworks.com/agent-studio/agentic…

Where you use it

In your editor
NoDeployment surfaces are chat platforms and the browser; Agent Studio is a hosted low-code IDE, not an extension for a code editor.1. Slack 2. Microsoft Teams 3. Google Chat 4. Webex 5. Zoom Chat 6. Embedded AI Assistantdocs.moveworks.com/ai-assistant/chat-pl…
On the command line
NoNo terminal surface is published: the supported surfaces are chat platforms and the web, and every listed developer tool is browser-based.1. Slack 2. Microsoft Teams 3. Google Chat 4. Webex 5. Zoom Chat 6. Embedded AI Assistantdocs.moveworks.com/ai-assistant/chat-pl…
In your pipeline
PartlyAn ambient agent can be triggered by GitHub webhooks including pull_request events and act through HTTP Actions, but there is no CI integration or PR review surface of its own.GitHub webhooks notify your endpoint of repository events like pushes or pull requests.docs.moveworks.com/agent-studio/system-…
In a browser
YesAssistant on Web runs the full assistant in any browser, and the Embedded AI Assistant can be dropped into ServiceNow, SharePoint, Google Sites or Unily.It’s the same trusted Assistant employees already use in chat messaging platforms like Slack and Microsoft Teams, now accessible directly from any…docs.moveworks.com/ai-assistant/ai-assi…

Whose machine it runs on

Self-hosted
NoThe platform runs in Moveworks' AWS cloud; the only customer-hosted component is a container agent that proxies calls to on-premises systems.Communication between the Agent and the Moveworks platform is always initiated out-bound only by the Agent to the Moveworks Cloud Platform.docs.moveworks.com/agent-studio/core-pl…
Open source
NoThe only Moveworks-published source is the Content Gateway starter server on GitHub, an integration scaffold; the platform itself ships as a hosted service.The Content Gateway Starter Code gives you a working Python server that implements the full Content Gateway protocol.docs.moveworks.com/ai-assistant/enterpr…

What it costs to run

How it meters
PartlyThe one published figure meters per user per year on a 12-month contract; moveworks.com names no unit at all and routes buyers to a custom quote.1,000-2,500 users | Price per user per year | $150.00aws.amazon.com/marketplace/pp/prodview-…
Free tier
NoNo free tier, trial or developer instance: you build inside a tenant your account team provisions, and moveworks.com only offers a demo or a quote.You will need to build in your organization's tenant. Please request access for a sandbox instance from your Moveworks admin or account team.docs.moveworks.com/ai-assistant/getting…
API access
YesBearer-authenticated REST APIs (Events, Conversations, Data) plus webhook listeners, with a separate base URL per data centre.Moveworks provides REST APIs to integrate AI-powered automation into your applications and workflows.docs.moveworks.com/api-reference/overvi…
MCP server
PartlyMoveworks is an MCP client: admins connect external MCP servers in MCP Workspace, which is in Controlled Availability for a limited set of customers. No MCP server exposes the assistant to other agents.The MCP client is the runtime that lets the Moveworks assistant discover and call those servers' tools in a conversation, using the user's…docs.moveworks.com/agent-studio/mcp-wor…
Bring your own key
PartlyYou cannot bring your own inference for the reasoning engine, but a plugin can call an external LLM API with your own credentials held in a connector.Set up an HTTP action to call the external agent's API. Here's an example using the Anthropic API:docs.moveworks.com/agent-studio/cookboo…

Buying it for a team

A company can buy it
YesSold only to organisations, either as a quoted enterprise package on moveworks.com or as a 12-month contract through the vendor's AWS Marketplace listing.Scalable packages and pricing options for all stages of business growthmoveworks.com/us/en/pricing
Seat model
PartlyThe published dimension is per user per year with a 1,000-user floor and a 2,500-user ceiling; above that band pricing reverts to a quote.1,000-2,500 users | Price per user per year | $150.00aws.amazon.com/marketplace/pp/prodview-…
Admin controls
YesRole-based access scopes which tools and data an agent may touch, connectors are closed by default, and Policy Validators check rules before an action executes.Provide users with defined access to specific tools and data, ensuring control, and preventing unauthorized or accidental changes.moveworks.com/us/en/platform/ai-agent-b…
Audit log
YesA JSON SIEM export over SFTP, refreshed every three hours, covers authentication, permission changes, config changes and Agent Studio actions.Moveworks provides a JSON-based SIEM log export (via SFTP) that captures API calls, authentication events, permission changes, config changes, and…docs.moveworks.com/agent-studio/core-pl…
Single sign-on
YesSAML or OIDC per SSO config, with connectors for Okta, Azure AD, Ping and OneLogin and multiple IdPs supported on one tenant.Choose protocol (SAML or OIDC)docs.moveworks.com/ai-assistant/ai-assi…

Not established: Pooled budget

What happens to your code

Opt out of training
YesCustomer data is excluded from global generative model training by default, so there is nothing to opt out of.No customer data is used to train global generative models.moveworks.com/us/en/platform/security
Data residency
YesHosted in AWS US Commercial, EU, US GovCloud, Canada, Australia, UK and Japan, each with its own API base URL, and data stays in region.All customer data remains in its region and is never transferred elsewhere.moveworks.com/us/en/platform/security
Getting out
PartlyPublished plugins export to another tenant (connectors stripped, never across data centres) and analytics pull out through the Data API; no conversation-data export or deletion terms are published.When exporting plugins from one tenant to another, we drop the connector by design from the plugin.docs.moveworks.com/agent-studio/develop…
Certifications
YesISO/IEC 42001, 27001, 27017, 27018 and 27701, SOC 2 Type 2, CSA STAR Level 2, GDPR, CCPA and FedRAMP are all claimed on the trust page.Strict compliance with global, regional, and industry-related privacy laws and security standards, including FedRAMP® and GDPR.moveworks.com/us/en/platform/ai-agent-b…

32 sourced claims on this page. Checked 2026-09-02. How we check.

Alternatives

Where we would send a reader instead, in that listing's own words.

  • Glean

    Enterprise AI platform for building, governing and running agents on permission-aware company context.

  • n8n

    Workflow automation platform for building and running AI agents on a visual canvas, with code where needed.

  • Salesforce Agentforce

    Salesforce's platform for building, deploying and monitoring AI agents on top of CRM data.

Filed under

APIAutonomousEnterpriseGPTMulti-agent

Sources and updates

The pages we read25

1 of 25 independent of the vendor.

Updates3

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  • Capabilities · Commercial terms · Free tier
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