
Glean
Enterprise "Work AI" platform — permission-aware search across 100+ systems, an AI assistant and a no-code agent builder, all grounded in one Knowledge Graph. $7.2B valuation, June 2025.
Best forLarge and mid-market enterprises whose biggest AI-agent blocker is fragmented, permission-sensitive knowledge scattered across 100+ internal tools, and who want employees building department-specific agents on that indexed knowledge without writing code.
Our verdict
Glean is the search-first entry in this index's agent-platforms category — its Knowledge Graph and permission-aware indexing across 100+ workplace systems come before agent-building, not after, which is a genuinely different foundation from Moveworks' ticket-resolution focus, n8n/Dify's workflow-canvas approach, or Lindy/Relevance AI's consumer-facing no-code builders.
The search-first entry in this index's agent-platforms category — a $7.2B-valued permission-aware Knowledge Graph with agent-building layered on top, not the other way around.
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What's great
- Permission-aware search across 100+ connected workplace systems is the product's foundation, not an add-on — every other surface (chat, agents, MCP) reads from the same access-controlled Knowledge Graph.
- Ships genuinely two-directional MCP support today (both an MCP server and an MCP host with 17+ preloaded connectors) — a shipped capability where this category's closest comparator, Moveworks, only has one "in development."
- Backed by serious scale and validation: a $7.2B valuation (June 2025 Series F), over $765M raised across six rounds, and $100M ARR reached by February 2025.
- An AI-management-specific certification (ISO/IEC 42001:2023) on top of SOC 2 Type II, ISO/IEC 27001, HIPAA and GDPR — a deeper compliance bar than most agent-platforms rivals in this index publish.
Watch-outs
- No public pricing anywhere; independent buyer-data aggregation (174 tracked Vendr purchases) puts the median deal at $98,890/year, ranging from $29,880 to $208,897, with typical enterprise minimums around 100–250 seats.
- G2 reviewers consistently flag Glean as expensive relative to competitors, and report a support fee of roughly 10% of annual contract value as effectively mandatory on top of the base subscription.
- Reviewers also describe a real, if secondary, rough edge: chat answers still occasionally hallucinate like any LLM-backed assistant, the UI can feel unintuitive, and Glean requires its own separate login even when a user is already authenticated in a connected app.
- Not a knowledge-creation tool — Glean indexes and searches existing content but has no built-in way to author documents or take structured notes, unlike a workspace product.
Also note: Sales-led enterprise-only — no self-serve signup or published pricing at any deployment size. · A search-and-agents layer, not a document-authoring or note-taking workspace in its own right.
How Glean compares
The other agents buyers weigh against Glean, and when to pick each.
| Agent | Best when you want… |
|---|---|
| GleanThis page | Large and mid-market enterprises whose biggest AI-agent blocker is fragmented, permission-sensitive knowledge scattered across 100+ internal tools, and who want employees building department-specific agents on that indexed knowledge without writing code. |
| Moveworks | The closer rival on audience (also employee-facing) but ticket-resolution-first rather than search-first — Moveworks carries the deeper compliance certification list (FedRAMP, SOC 2 Type 2, full ISO 27000-series) of the two, reflecting its own December 2025 acquisition by ServiceNow. |
| n8n | A self-hostable, general-purpose automation platform for teams that want to wire their own internal search/agent workflow rather than buy Glean's sales-led engagement (median deal near $98,890/year, per independent buyer-data aggregation). |
| Microsoft Fabric Data Agent | A narrower, governed natural-language layer over structured Fabric/Power BI data specifically — SQL/DAX/KQL generation with permissions and Purview DLP inherited automatically — for buyers whose actual need is querying their own warehouse or BI model rather than searching unstructured knowledge across 100+ SaaS apps. |
What is Glean?
Glean is an enterprise "Work AI" platform — permission-aware search and AI agents grounded in a company's own knowledge, not just a chatbot bolted onto one app. It indexes 100+ connected workplace systems (Slack, Confluence, Jira, Salesforce, GitHub, Notion and more) into a single Knowledge Graph that respects each user's existing access permissions, then lets employees search, chat and build no-code agents on top of it. Founded in 2019 by Arvind Jain (a former Google distinguished engineer and Rubrik co-founder) alongside Vishwanath T R, Tony Gentilcore and Piyush Prahladka, and headquartered in Palo Alto, California, Glean has raised over $765M across six rounds, reaching a $7.2B valuation in June 2025 — one of the best-funded independent platforms in this index.
What does Glean do?
The platform pairs permission-aware Enterprise Search (results scoped to what each user is already authorized to see, pulled live from 100+ connectors) with Glean Assistant, a chat interface for summarizing and reasoning over that indexed knowledge, and Glean Agents, a no-code builder that lets non-technical employees create and deploy agents using natural-language instructions instead of code. Two named enterprise customers illustrate the scale this reaches: Zillow has built 3,400+ internal agents on Glean and Ericsson has deployed 2,700+. Distinct from most agent-platform rivals in this index, Glean ships MCP (Model Context Protocol) support in both directions today: an MCP server exposes Glean's own search, chat and knowledge graph to external AI tools (Cursor, VS Code, Claude Desktop, ChatGPT), while Glean itself acts as an MCP host, connecting 17+ preloaded remote MCP servers (Notion, Asana, Atlassian Rovo, GitHub, HubSpot, Linear and more) so end users can invoke third-party tools directly from Glean Assistant or Glean Agents. Security is built around ISO/IEC 42001:2023 (the AI-management-system standard), SOC 2 Type II, ISO/IEC 27001, HIPAA and GDPR compliance.
How Glean works
- Glean connects to and indexes 100+ workplace systems (Slack, Confluence, Jira, Salesforce, GitHub, Notion and more) into a single Knowledge Graph.
- Every search result, chat answer or agent action is scoped live to the requesting user's existing permissions in each source system — nothing is exposed that user couldn't already see.
- Employees search or chat with Glean Assistant directly, or use the no-code Glean Agents builder to turn a natural-language instruction into a reusable, department-specific agent.
- Via MCP, the same permission-aware knowledge can flow both ways: external AI tools (Cursor, Claude Desktop) pull Glean's knowledge in through its MCP server, or Glean itself invokes third-party tools (Notion, Asana, GitHub) through its MCP host.
Who is Glean for?
- Enterprise IT and knowledge-management teams consolidating search across 100+ fragmented SaaS tools
- Department leads who want employees building their own no-code agents without engineering support
- Developers who want live, permission-aware company context inside tools like Cursor, VS Code or Claude Desktop via MCP
- Security and compliance teams that specifically need an AI-management certification (ISO/IEC 42001) alongside SOC 2 and ISO 27001
Key features
- Permission-aware Enterprise Search: Indexes 100+ connected workplace systems (Slack, Confluence, Jira, Salesforce, GitHub, Notion and more) and scopes every result to what the requesting user is already authorized to see.
- Knowledge Graph: The underlying permission-aware index every other Glean surface (search, chat, agents) reads from — kept in sync as source systems change.
- Glean Assistant: A chat interface for summarizing and reasoning over indexed company knowledge, answering plain-language questions with cited sources.
- Glean Agents: A no-code, natural-language agent builder — Zillow has built 3,400+ internal agents this way, Ericsson 2,700+.
- MCP server + MCP host: Ships MCP support in both directions: exposes Glean's own search/chat/knowledge graph to external AI tools (Cursor, VS Code, Claude Desktop, ChatGPT) as a server, and connects 17+ preloaded remote MCP servers (Notion, Asana, GitHub and more) as a host.
- AI-specific compliance stack: ISO/IEC 42001:2023 (AI management systems) alongside SOC 2 Type II, ISO/IEC 27001, HIPAA and GDPR.
What are Glean's use cases?
- Cross-system knowledge search: An employee asks a plain-language question and gets a permission-scoped answer pulled from whichever of 100+ connected systems actually holds it, instead of searching each tool by hand.
- Department-specific agent building: A non-technical team builds a no-code agent grounded in the company's indexed knowledge for a recurring task — the pattern Zillow (3,400+ agents) and Ericsson (2,700+ agents) both run at scale.
- Bringing enterprise context into an external AI tool: A developer working in Cursor or Claude Desktop pulls live, permission-aware company knowledge into that tool via Glean's MCP server, instead of switching context to a separate search tab.
What does Glean integrate with?
- Slack, Microsoft Teams
- Confluence, Jira, Notion
- Salesforce, HubSpot, Intercom
- GitHub, Linear, Atlassian Rovo
- Box, Canva, ClickUp, Monday, Asana
- MCP server (exposes Glean to Cursor, VS Code, Claude Desktop, ChatGPT)
- MCP host (17+ preloaded remote MCP servers)
Why use Glean?
- Search-first, not agent-first: a permission-aware Knowledge Graph across 100+ connected systems underlies every other feature, a genuinely different foundation from this category's workflow-canvas and ticket-resolution rivals.
- Real scale behind it: $7.2B valuation (June 2025), $100M ARR by February 2025, over $765M raised, and Fortune-500 customers running thousands of internally-built agents (Zillow 3,400+, Ericsson 2,700+).
- Ships MCP support in both directions today (server and host) — a live capability, not a "planned" one like this index's closest employee-facing comparator, Moveworks.
- An AI-specific compliance certification (ISO/IEC 42001:2023) layered on top of SOC 2 Type II, ISO/IEC 27001, HIPAA and GDPR — a deeper AI-governance bar than most rivals in this category volunteer.
Pros & cons
Pros
- Permission-aware search across 100+ connected workplace systems is the product's foundation, not an add-on — every other surface (chat, agents, MCP) reads from the same access-controlled Knowledge Graph.
- Ships genuinely two-directional MCP support today (both an MCP server and an MCP host with 17+ preloaded connectors) — a shipped capability where this category's closest comparator, Moveworks, only has one "in development."
- Backed by serious scale and validation: a $7.2B valuation (June 2025 Series F), over $765M raised across six rounds, and $100M ARR reached by February 2025.
- An AI-management-specific certification (ISO/IEC 42001:2023) on top of SOC 2 Type II, ISO/IEC 27001, HIPAA and GDPR — a deeper compliance bar than most agent-platforms rivals in this index publish.
Cons
- No public pricing anywhere; independent buyer-data aggregation (174 tracked Vendr purchases) puts the median deal at $98,890/year, ranging from $29,880 to $208,897, with typical enterprise minimums around 100–250 seats.
- G2 reviewers consistently flag Glean as expensive relative to competitors, and report a support fee of roughly 10% of annual contract value as effectively mandatory on top of the base subscription.
- Reviewers also describe a real, if secondary, rough edge: chat answers still occasionally hallucinate like any LLM-backed assistant, the UI can feel unintuitive, and Glean requires its own separate login even when a user is already authenticated in a connected app.
- Not a knowledge-creation tool — Glean indexes and searches existing content but has no built-in way to author documents or take structured notes, unlike a workspace product.
Limitations
- Sales-led enterprise-only — no self-serve signup or published pricing at any deployment size.
- A search-and-agents layer, not a document-authoring or note-taking workspace in its own right.
Glean pricing
- Enterprise (custom)Custom
See current pricing on glean.com ↗Compare Glean alternatives →
Glean specs
Pricing
- Pricing model
- subscription
- Free tier
- ✗ No
Capabilities
- Model / LLM
- Model-agnostic — admins enable and switch between GPT, Claude and Gemini models via the LLM admin console; Glean provides the retrieval/knowledge-graph layer underneath
- Interface
- Web
- Public API
- ✓ Yes
- Open source
- ✗ No
Deployment
- Deployment
- Cloud
Glean review
Glean is the search-first entry in this index's agent-platforms category — its Knowledge Graph and permission-aware indexing across 100+ workplace systems come before agent-building, not after, which is a genuinely different foundation from Moveworks' ticket-resolution focus, n8n/Dify's workflow-canvas approach, or Lindy/Relevance AI's consumer-facing no-code builders. That foundation is backed by real scale: a $7.2B valuation (June 2025), over $765M raised across six rounds, $100M in annual recurring revenue by February 2025, and Fortune-500-grade customers (Booking.com, Zillow, Ericsson) each running thousands of internally-built agents. It also ships MCP support in both directions today — a shipped capability Moveworks' own blog admits is still just "planned." The honest catches: Glean publishes no price list at all (Vendr's buyer-data aggregation puts the median deal at $98,890/year across 174 tracked purchases, with typical enterprise minimums around 100–250 seats), G2 reviewers flag it as genuinely expensive with a mandatory support fee near 10% of contract value on top, and its chat still produces occasional hallucinations like any LLM-backed assistant. Pick Glean if your agent strategy starts with "can it find and reason over everything we already know" rather than "can it automate this one workflow"; look at Dify or n8n instead if you want self-hosted, budget-transparent workflow automation, or Moveworks if IT/HR ticket deflection specifically is the job.
The search-first entry in this index's agent-platforms category — a $7.2B-valued permission-aware Knowledge Graph with agent-building layered on top, not the other way around.
Frequently asked questions
How much does Glean cost?
Does Glean support MCP (Model Context Protocol)?
Is Glean a search tool, a chatbot, or an agent platform?
How does Glean differ from Moveworks in this index?
How well-funded and established is Glean?
Glean alternatives
- Moveworks
The closer rival on audience (also employee-facing) but ticket-resolution-first rather than search-first — Moveworks carries the deeper compliance certification list (FedRAMP, SOC 2 Type 2, full ISO 27000-series) of the two, reflecting its own December 2025 acquisition by ServiceNow.
- n8n
A self-hostable, general-purpose automation platform for teams that want to wire their own internal search/agent workflow rather than buy Glean's sales-led engagement (median deal near $98,890/year, per independent buyer-data aggregation).
- Microsoft Fabric Data Agent
A narrower, governed natural-language layer over structured Fabric/Power BI data specifically — SQL/DAX/KQL generation with permissions and Purview DLP inherited automatically — for buyers whose actual need is querying their own warehouse or BI model rather than searching unstructured knowledge across 100+ SaaS apps.
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