Artisan

What it does

Writes code

NoAva authors outbound email copy, not code; the vendor describes an outbound sales workflow only.Ava finds leads, tracks intent signals, writes and sends personalized multi-channel sequences, tests variations, handles objections, books meetings…artisan.co/ai-sales-agent ↗

Debugs and fixes

NoThe only self-correction claimed is campaign-level message testing; nothing to do with diagnosing software failures.Tests messaging variationsartisan.co/ai-sales-agent ↗

Writes tests

No"Tests" on this product means A/B testing subject lines, not producing software tests.She tests subject lines, optimizes send times, and improves with every send.artisan.co/ai-sales-agent ↗

Reviews code

NoReview runs the other direction: a human approves Ava's drafts. No diff review capability is claimed.You can review and approve all outreach before it goes out. Most teams start with approvals enabled, then go fully autonomous once they trust Ava's…artisan.co/ai-sales-agent ↗

Whole-codebase work

NoScale here is lead volume and enrichment sources across a CRM, not a repository.Ava researches each prospect across your CRM and 22+ enrichment sources and writes with your brand voice, using coaching rules you define per…artisan.co/solutions/enterprise ↗

Ships it

NoAva's terminal action is a booked meeting on a rep's calendar; there is no deploy surface.Ava reads every reply, handles objections, answers questions, and books qualified meetings directly on your calendar.artisan.co/ai-sales-agent ↗

Done-for-you service

PartlyYou run the software, but Artisan attaches people to it: every business plan includes a CSM and guided onboarding, and Enterprise adds a forward-deployed strategist, engineer and campaign specialist who build and launch the rollout. Self-serve Startups plans are unassisted.Every plan comes with a white-glove rollout: CSM support from day one, guided onboarding, and sending infrastructure sized to your motion.artisan.co/pricing ↗

How much it does unattended

Runs autonomously

YesAva runs the full loop unattended (prospecting, sending, reply handling and meeting booking), with approvals optional rather than required. A fuller 'Full self-driving Ava' mode is still listed as Soon in the plan table.Fully autonomous by default. You set your campaign goals, Ava handles everything else - prospecting, outreach, replies, and booking - powered by…artisan.co/ai-sales-agent ↗

Multi-agent

YesResearch is executed by swarms of agents, billed as a higher credit cost than simple actions; 'Agent swarm research' is listed as a feature from the Free plan upward.Simpler actions like email enrichment cost less; more intensive ones like deploying swarms of research agents cost more.artisan.co/pricing ↗

Agent permissions

YesAutonomy is dialable per campaign: approval-before-send, locked tone/CTA/length, banned phrases, budget caps, reply-sensitivity and escalation rules decide when a human steps in.Yes. Approve before sending, lock tone and CTAs, set banned phrases, and coach Ava's writing. Autonomous by default, adjustable by design.artisan.co/pricing ↗

Which models it runs on

Claude

PartlyArtisan ships an official Claude connector on all plans, so Claude can drive your Artisan account from a chat. That is Claude acting as a client, not disclosure that Claude powers Ava. The vendor names no model behind Ava, and the connector is flagged as early.The Artisan connector in Claude lets you work in your Artisan account from a Claude chat.support.artisan.co/claude-connector ↗

Open models

NoAva runs on models Artisan owns; no open-weight or self-supplied model option appears in the four-tier plan comparison, including Enterprise.We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, trained AI models,…artisan.co/terms-of-use ↗

Model choice

NoThe vendor picks the model. Artisan describes the models as its own, and the 30-plus row plan comparison contains no model-selection row on any tier.to train, fine-tune, and evaluate our language models and AI systems. This helps enhance model accuracy, safety, and performance for all users.artisan.co/privacy-policy ↗

Not established: GPT

Where you use it

In your editor

NoThe surfaces are a web workspace, connected mailboxes, a dialer, Slack and a Claude connector. No editor plugin.Ava integrates with your CRM, calendar, and data tools in minutes. No migration, no rip-and-replace.artisan.co/ai-sales-agent ↗

In a browser

YesArtisan is used as a hosted web workspace. Campaigns, lists, team, roles and dialer settings are all managed in-app, with a Claude chat as a secondary surface.The Team page is where you invite others to your Artisan workspace and manage them.support.artisan.co/getting-started/invi… ↗

Whose machine it runs on

Self-hosted

NoArtisan operates the servers; no self-hosted, on-premise or private-cloud deployment appears anywhere in the four-tier plan comparison, including Enterprise.Our servers are located in the United States.artisan.co/privacy-policy ↗

Open source

NoProprietary and closed: Artisan asserts ownership of all source code and trained models, and the terms forbid decompiling or reverse engineering them.Copy, adapt, reproduce, create derivative works from, decipher, decompile, disassemble, or reverse engineer any software, algorithms, AI models,…artisan.co/terms-of-use ↗

What it costs to run

How it meters

YesMetered in credits against a monthly plan allocation: 2 credits per email enrichment, 10 per phone number, 4 per de-anonymised website visitor and about 20 per person contacted end to end. Mailboxes, phone numbers and dialer seats are billed separately in dollars.Your plan includes a credit allocation that covers each billing period. Sending infrastructure like mailboxes and phone numbers is billed separately…artisan.co/pricing ↗

Free tier

YesA permanent Free plan at $0/mo with 300 credits/mo and no credit card, limited to lead search, lists, enrichment and agent swarm research; campaigns and integrations need a paid plan. New accounts also get a 10K-credit 30-day trial.The Free plan gives you 300 credits/month to explore the platform. You can search leads, run enrichments, and use agent swarm research.artisan.co/pricing ↗

API access

PartlyThere is an inbound HTTP API, not a general one: selecting Webhook as a campaign data source mints a per-campaign endpoint under api.artisan.co and an sk_live_ API key, rate-limited to 10 requests per minute. Webhooks as a data source start on the Employee plan; no full public REST API is documented.Instead of uploading a CSV, you send leads to Artisan programmatically - from Zapier, Make.com, or any tool that can make HTTP requests.support.artisan.co/webhook-documentation ↗

MCP server

YesArtisan runs an authenticated MCP server on every plan, exposing about 30 account tools: prospect search, list building, enrichment, campaign drafting and credit balance. Permissions are per tool and no API key is involved. It cannot launch a campaign; changes save as drafts. A separate unauthenticated MCP server exposes only marketing pages.The connector gives Claude 30 tools. You control what Claude is allowed to do with each one.support.artisan.co/claude-connector ↗

Bring your own key

NoInference runs on models and infrastructure Artisan owns; no bring-your-own-model, own-key or own-cloud option appears anywhere in the four-tier plan comparison, and the MCP connector explicitly needs no API key of yours.We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, trained AI models,…artisan.co/terms-of-use ↗

Buying it for a team

A company can buy it

YesBought as an organisation workspace with Owner, Admin and Member roles, admin-held billing, and quote-scoped Team, Scale and Enterprise plans for larger buyers.An Admin can manage campaigns and lists across the whole workspace, invite and remove people, change roles, and handle billing, settings, and…support.artisan.co/getting-started/invi… ↗

Seat model

PartlyNot seat-priced: platform seats are free and unlimited with no floor or ceiling, and plans are sized by credits instead. Only the human power dialer is charged per seat, at $67/seat/mo on annual billing or $75/seat/mo monthly, and those seats are purchased and assigned individually.Inviting people is free, and there's no limit on how many you can add.support.artisan.co/getting-started/invi… ↗

Pooled budget

YesCredits are one organisation-level balance, not per-user allowances. The plan allocation is held by the org and teammates draw from it, and a company's trial grant is shared rather than reissued per person.It can also tell you how many credits your org has left, which is worth checking before a large search or enrichment.support.artisan.co/claude-connector ↗

Admin controls

YesAdmins constrain both people and the agent: three built-in roles plus custom roles under Access controls gate the Team page, Manage Ava, billing and advanced settings, while campaign-level guardrails cap budget, lock tone and CTAs, set banned phrases and enforce DNC lists.Members don't have access to the Team page, Manage Ava, or the admin-only settings (Access controls, Billing, and Advanced settings).support.artisan.co/getting-started/invi… ↗

Audit log

PartlyAudit logs exist but only on Enterprise. The plan comparison shows the audit logs row empty for Free, Intern and Employee, and the Enterprise card lists them alongside advanced security controls.Advanced security controls and audit logsartisan.co/pricing ↗

Single sign-on

PartlySAML and OIDC-style identity-provider sign-in is supported, but the plan comparison fills the SSO / SAML row for Enterprise only, leaving Free, Intern and Employee without it.Artisan is SOC 2 Type II certified and supports SSO / SAML, advanced security controls, and audit logs.artisan.co/pricing ↗

What happens to your code

Opt out of training

PartlyThere is a consent gate but no self-serve opt-out: identifiable data is used for model training only with prior express consent and only for the model tied to your own account, while de-identified and aggregated data is used to train Artisan's models without an opt-out. Google mailbox data is excluded from training entirely.where de-identification is not possible — only with your prior express consent and solely for the AI model used specifically in connection with your…artisan.co/privacy-policy ↗

Data residency

PartlyResidency is disclosed but not selectable. Servers are in the United States only, with no EU or regional hosting option published; EEA, UK and Swiss transfers are handled by safeguards and an EU representative rather than local storage.Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information…artisan.co/privacy-policy ↗

Getting out

PartlyData gets out: CSV import/export is available from the Free plan and enrichment exports download as CSV, and an Owner can request account deletion. But credits expire: monthly balances carry only one period, annual balances are forfeited at term end and cannot be transferred or redeemed for cash.On annual plans, you receive your full credit allocation upfront, and any unused credits at the end of your term do not roll over.artisan.co/pricing ↗

Certifications

YesSOC 2 Type II certification and GDPR compliance are both asserted, with a DPA published. ISO 27001 is not claimed, and the SafeBase trust centre keeps the pentest report and subprocessor list behind an access request.SOC 2 Type II certified. GDPR compliant. Built for teams that can't afford to get security wrong.artisan.co/solutions/enterprise ↗